Sears $5 coupon

[Zen]

Spend $5, get $5 off.........this was posted on another forum I visit.

http://dealnews.com/Sears-printable-coupon-5-off-tool-lawn-garden-orders-of-5-or-more/203428.html?redir=1&ref=alert_bottom_2

[grillmasterp]

Direct link to pdf from Sears.com
http://www.sears.com/ue/home/5Offcoupon.pdf?sid=I0084400010000100383&aff=Y

Words of advice-
-Printing in color raises less eyebrows from the uninformed cashiers.
-Be polite and the cashier should have no problems with multiple purchases.
-Many Sears Mall stores are on Holiday hours ~7 am - 11pm
-Craftsman Carpenter's 937591 pencil is a great filler item $0.56

just keep in mind coupon abuse can potentially ruin future coupon issuing.

[Danglerb]

I want that pivot screwdriver for $13 and never on sale. I printed one in color and one in B&W to compare my success.

[NOMAD]

OK, just figured it out. I'll be hitting all the sears in the area on a daily rotation and buying 2 sockets at a time.
I should be able to get a full set of short and deep sockets by end of jan

[mhoffm911]

MAN, this is fantastic. I can't wait for Christmas to see how many Sears gift cards I get now!

Thanks for the link.

[mhoffm911]

I live less than 5 minutes from a Sears hardware store. I'm thinking of going there tonight to give it a shot!

[Lyaec350]

It definetly works... I've had luck with taking 2 coupons to the women's clothing dept and asking them to ring up a socket on each transaction.

FYI did the math and its cheaper to just buy their stubby wrench set (cheapest wrenches) at full price than to piece together the entire set even buying each wrench w/ the $5 off coupon, therefore I think its still cheaper to get for example the 145 piece set than try to buy an entire set a socket at a time.

The coupon is great for filling in the holes in your sets though.

[NOMAD]

It's cheaper to buy two at a time, each for free.

Actually, I just want to increase the set I have to include the larger sizes and some duplicates. I don't need a full set.

[Tbonekilla]

Yeah they work. I bought all four 1/2" drive socket sets that were on sale for $19.99. These are good for sockets and extensions. Anything $10 or cheaper. Great find thanks. I can't believe these are good for another month.

[mhoffm911]

I picked up the $4.99 screwdriver set tonight (for FREE) with the coupon. I got a copy of tomorrow's ad and will be picking up the retractable trouble light on sale for $11.77 (minus the additional $5) tomorrow.

I'm going to spend some time tomorrow going through my sockets and wrenches to see what I am missing.

I can't believe it's good until Jan 22nd. I will have the place cleaned out by then of just about anything under $8-10.

[Danglerb]

While I was in line and at the register "none" of these coupons were working, but they said it was happening all day and they just manually override giving the $5 discount. Clearly its getting abused, my guess is that its shut down in no more than 24 hours.

[The Super]

Bought a Gladiator Garage wall hook for the garage for $.56.

This coupon would be a nice way to fill in the wrench set that came with $90 145 piece tool set.

[Lyaec350]

How can they shut it down? The coupon is saved as a PDF and has a clear exp date...

[Crasen]

I just printed a few out I will give them a try tomorrow. Saved it on my computer in case the link quites working. Thanks for the post.

[mhoffm911]

The 2nd post on this thread is to a .pdf copy of the coupon. Simply download a copy, save it and print as many as you need until Jan 22nd. I have my printer working overtime.

[72chevy]

Picked up a half-a-dozen items tonight. Even a mini grease gun from the Automotive dept. There's going to be a lot of empty pegs before long. Used b/w and color copies without a problem.

[vjquan]

You can pretty much be guaranteed that you won't see this coupon ever appear again, at least not in computer printable form. I wonder if the Sears employee who came up with this promotion still has his job...

[mhoffm911]

You can pretty much be guaranteed that you won't see this coupon ever appear again, at least not in computer printable form. I wonder if the Sears employee who came up with this promotion still has his job...

I disagree. If anything, I think it makes us spend MORE money. I still ended up spending an additional $10 or so tonight that I would not have if I had not found out about this coupon. I think the Sears employee should get a raise as I am sure they have made Sears stock jump up.

[grillmasterp]

Clearly its getting abused, my guess is that its shut down in no more than 24 hours.

The coupon has been live for atleast 48 hours prior to the post here.
A similar coupon (10 off $20)was emailed out about 4 years ago.

Basically this is a last minute effort for sears to boost sales.


Enjoy it while you can

[Tbonekilla]

They are not losing any money. If you bought every loose socket with these coupons it comes out to be still more expensive than the 299pc socket set which is $399.

[WOOS1]

Ohhhhhhhhhhhhh noooooooooooooooo. I almost got a divorce the last time I found Sears $5 off coupons for $5 or more. The last time was in April of 1999 just after I got married. At the time, the coupons were for anything in the store. I think we cashed in 43 coupons in six weeks time. :bounce: Nothing like having 5 of the same screwdrivers! My wife hated to go to Sears with me until she realized she could get a whole new towel sets (one piece at a time) for $3.00.:D

[Danglerb]

Coupons like this "routinely" get canceled. How long it lasts will depend on whoever inside of Sears high enough on the food chain that finds out and decides what to do. How much it gets abused, as in using more than one per visit will be a big factor, that and how large and identifiable the group is that should have gotten them.

Does anybody know the legitimate source of the coupon, filling out a survey or some such?

JC Penny's just did a $10 off $10+, but only originals were accepted.

[vjquan]

To get you to spend MORE money, the coupon would have to be $5 off $20 or something to that effect. They lose money when it gets abused by everyone trying to cash in on things barely over $5 and making multiple transactions effectively getting the item(s) for free. Something on the books pays for it. They might as well just hand out $5 gift cards at the door.

[jimvannoy]

So does it have to be one item for $5.00 or more or can you get several items that add up to it? Can you get a $4.99 item and use it since it will be more than $5.00 after tax? Can you use more than 1 coupon at a time?

[Lyaec350]

I heard the tools manager in my local Sears talking to one of the employees and asking "where did all the $5 off coupons that have been floating around come from???" after I had just used one. I looked sheepish and snuck away with my 2 free sockets.

[Danglerb]

One coupon at a time, total needs to be $5 or more, but sounds like close has worked.

Some people have had success with taking several items to the register and having them rung up $5 at a time. Others visit several different check out locations with tools.

I used one tonight to buy a Craftsman 47476 swivel driver and register scan did not accept the coupon, but the kid just marked the item down by $5 and said it was happening all day.

Link to the pdf is still working, so I downloaded it, and plan to keep a couple in my pocket as long as it seems to work, but I am refraining from getting too wild.

I haven't thought of much so far that I don't have and want that $5 off makes hot.

[vjquan]

In CA, the discount is on the pretax amount. I tried getting a $4.99 item and the coupon did not work. The guy at the register did not offer to mark it up and said I needed to get something else.

[mhoffm911]

I've been to 3 stores so far today during my travels. Stocking up on screwdrivers, wrenches, etc. Going back tonight for more.

[Bevis]

I'll be hitting Sears tomorrow...along with giving my wife and mother n law a coupon each.

[Abodyracer]

In CA, the discount is on the pretax amount. I tried getting a $4.99 item and the coupon did not work. The guy at the register did not offer to mark it up and said I needed to get something else.

It has to be on pretax amount and it happens nationwide. Can't discount tax.

Personally, I wouldn't mark an item up hight just so that someone can save the money. Thats theft on my part and I'll be god damed if I going to lose my job over it

[mhoffm911]

The coupon won't work on items not within the correct "division", in other words it has to be a tool or lawn & garden type item. The trickle charger I bought yesterday would not work as they said it was "automotive". At another store they changed the trouble light I bought from "electrical" to "lawn & garden" and it worked.

[Stanger]

Thanks for the heads up on this. I picked up my Hansen trays about a month back and need to fill them in. I can't afford to fill them in at $5 a socket but when I can pick up an 11mm deepwell and carpenter's pencil for 32 cents, it is doable. I will be going again tonight with another coupon to get the rest. Also, My local Sears did not have a 20mm deepwell 3/8" socket nor did they have a place for it. It jumped from 19mm to 21mm. Where can I get one?
Grant

[alohavw]

Just got back from Sears and had no trouble using the coupon. The coupon scanned right away without any problems.

[Lyaec350]

Used another 6 coupons today (3 each at 2 diff registers). Nobody seems to care but I've been avoiding using more than 1 at a time in the tools dept cause I'd rather the managers there not hate me. (warranty issues, etc).

[jimvannoy]

I just got home and used 12 at 2 different tool registers with no problem at all.

[NOMAD]

I picked up only two 8.50 swivel sockets but plan to go get the rest of the set and then get a handful of normal sockets. One lady gave me the coupon back so I went on to another register. It's so busy nobody really cares.

[bmwpower]

Can't believe I missed this one. So what are you guys getting with the coupon? Which tools?

I'm thinking (note to self):

10mm-19mm 3/8" drive impact sockets (00915899000-00915908000)
9mm-1xmm stubby polished wrenches
3 pc. socket rack set (00941849000)
socket racks, indiv
1/4", 3/8" extensions
pro screwdrivers (slotted, phillips, torx)

[jimvannoy]

Can't believe I missed this one. So what are you guys getting with the coupon? Which tools?

I'm thinking (note to self):

10mm-19mm 3/8" drive impact sockets (00915899000-00915908000)
9mm-1xmm stubby polished wrenches
3 pc. socket rack set (00941849000)
socket racks, indiv
1/4", 3/8" extensions
pro screwdrivers (slotted, phillips, torx)


You didn't miss it yet. I think it's good until around January 22. I got a full set of metric nut drivers, assorted 1/4 and 3/8 torx, screwdriver and hex sockets, 6 point combo 6pt wrenches, a couple punches, and a couple screwdrivers. Ended up paying like $1.50 each for the nut drivers and wrenches, and around 50 cents each for the other stuff. I printed another 30 coupons and plan on going back tomorrow.

[mhoffm911]

My local Sears cut it off today saying they have to be "original" coupons, not print-offs. They would not accept them and I did not want to get in too big of an argument. They said they were for Craftsman Club members (which I am) and they had to be the ones from the mail. They showed me some e-mail from their brass to that effect.

[Danglerb]

We are almost all Craftsman club members, has anyone gotten one of these coupons?

I have a pocketful just in case.

If they refuse it, I am thinking of asking them to produce a coupon that isn't printed the same as mine is.

[Stanger]

I am going to try again anyway. I am sure all the stores got the same email but its worth a shot. Just a few more sockets...
Grant

[bmwpower]

Well, the coupon is printed off of the SEARS site. That ain't good enough?

Damnit. I was just about to go to Sears with my whole family after dinner.

[Lyaec350]

My local Sears cut it off today saying they have to be "original" coupons, not print-offs. They would not accept them and I did not want to get in too big of an argument. They said they were for Craftsman Club members (which I am) and they had to be the ones from the mail. They showed me some e-mail from their brass to that effect.

This is not the same coupon. This was also from an email, with a link to the sears website. I would suggest taking a screenshot of the site with coupon on the screen and bringing color printouts, that's what I have been doing.

[mhoffm911]

The link in the second post on this thread no longe works, so I can't get the screen shot. I have the .pdf copy saved, but that's what they keep saying I can't use.

[Lyaec350]

www.sears.com/ue/home/5Offcoupon.pdf

Make sure you capitalize the "O" in Offcoupon, otherwise it doesn't work.

[mhoffm911]

I tried capitalizing all the O's in the link you posted and it still does not work.

[Stanger]

That link works for me.
Grant

[Lyaec350]

Yea, dunno what to say if that one doesn't work for you... thats the exact address I typed in to get there myself, not even copied/pasted in to this thread.

[mhoffm911]

Can't make it work in Internet Explorer but it works in Firefox. I'm guessing I have a cookie issue with IE7.

[Tiny Jackson]

Just got done abusing many Sears stores.

Went to 2 "Sears Department stores", 1 K-Mart, 1 Sears Parts centers, 2 "Sears Hardware stores" and 2 "Sears essentials". Printed off 12 coupons from the pdf this morning.

Never tried to use the Coupon at more than 1 register at a time, but used all twelve up.

Only problem I had was at the Sears Parts center where the manager told me the coupon was usable. I saw a box of Scott shop towels in a box marked from $8 down to $6. So I grabbed it and went to pay and the manager, who was also working the register, said I would need to spend $40 to use the coupon. I argued with her that the coupon said $5 but she wouldnt budge. I walked out figuring the shop towels were not "tools or lawn and garden" so I did not have much argument anyhow.

Overall it was a good beating as I stuck to only buying 1 item at a time including many individual large sockets, box end ratcheting wrench sets in metric and standard, that much revered 3 piece pry bar set, a stanley 25 foot tape measure/utility knife combo, and a Klein 5 way screwdriver for work.

Overall it was a nice day:beer: Hope all of you have the same luck.

Who knows I may try again tommorrow.

BTW, the Kmart by me does not have near as much selection as the Sears Department stores or Sears Hardware has. However Sears Essentials has a real nice selection.

[Stanger]

Glad to hear they worked for you. I will be trying them again in about 15 mins or so. I hope they work long enough for me to fill in my sockets.
Grant

[bmwpower]

I just tried it in 2 stores and they worked. Got 2 - 6 point deep sockets.

It seems as though it's not scanning, so the workers have to enter it manually.

[bmwpower]

This is not the same coupon. This was also from an email, with a link to the sears website. I would suggest taking a screenshot of the site with coupon on the screen and bringing color printouts, that's what I have been doing.

You have the original email or link?

[NOMAD]

We are almost all Craftsman club members, has anyone gotten one of these coupons?

I have a pocketful just in case.

If they refuse it, I am thinking of asking them to produce a coupon that isn't printed the same as mine is.


I haven't gotten anything in the mail from my membership but the card.

The people in my local store had never seen the coupons. I'll do the screenshot next time.

I got the full set of flex sockets so far (3.30 ea) and now will go back for more regular sockets, wrenches and screwdrivers.

[NOMAD]

duplicate post

[Danglerb]

Going in about an hour, just checked my sockets, and lets just say the bulb wasn't glowing brightly when I bought the 3/$10 ones, 12mm, 14mm, dumb sizes.

[Uncle Buck]

Man that coupon worked great for me! I really appreciate that tip about buying a carpenters pencil if you need to round something up. I printed 10 coupons and bought 10 items with 10 checks! I had no problems, it worked like a charm.

[bmwpower]

Man that coupon worked great for me! I really appreciate that tip about buying a carpenters pencil if you need to round something up. I printed 10 coupons and bought 10 items with 10 checks! I had no problems, it worked like a charm.

all at the same place???

are you guys using multiple tickets per register??

[Uncle Buck]

all at the same place???

are you guys using multiple tickets per register??

I took ten tickets and ten items to my guy and told him I wanted to use one coupon per transaction so he rung up ten individual transactions at the same register and it worked like a charm! No sweat, no strain, my Sears guys are great, we are on a first name basis! :thumbup:

[Lyaec350]

Mine scans every time... need to finish out the flexible set.. got the 3/8" metrics, need the standards and 1/4" metric and standards... :-x

[partsman]

the link dont work for me either........

[jimvannoy]

I just got all the 1/4 drive flex sockets in standard and metric, some hex sockets, some other misc sockets, some screwdrivers, 6 point wrenches, and a bunch of stubby wrenches. I used 30 coupons all at the same time. I went at 9:30pm and the store was pretty much dead so the person rang my stuff up one at a time with no problems.

[Tbonekilla]

the link dont work for me either........

Still works

http://www.sears.com/ue/home/5Offcoupon.pdf?sid=I0084400010000100383&aff=Y

[Danglerb]

http://www.sears.com/ue/home/5Offcoupon.pdf

Is what I have used.

I was all set with some coupons with my wife, some with my son, but I handed him my first one and he knocked $5 off the price (register ticket says multi discount), handed me back the coupon and said knock yourself out and they should be good til the 22nd so maybe wait for after xmas sales. Bad news was this little Sears was seriously picked over, I only found 3 flex sockets in sizes I could use, 3/8 drive 15, 17, and 19mm.

Two other local stores have twice as large tool depts, but I am not going to make a special drive if it looks like they might stay good even another few days post xmas.

[78fj40]

I went down to fill in a few missing spots in the cabinet....stuff I really don't need, but hell, for $2-3 per socket instead of $7-8 is a deal in my book. (we're talking deep 3/8" or 1/2" large sockets here. So I grab everything I can find that I don't already have around 4 or so, walk up to the register and pay, no problem. Head over to where my wife and mother were standing and ask them to do the same. They attempt to walk back over and perform the same task, and some old grumpy manager at the tool desk says, " this coupon is not legit, someone scanned it and put it online and it's a fake" to them, so they walk away not knowing I downloaded it from the Sears website, so I just mutter 'screw this' under my breath and walk over to housewares, and then the womens departments and make the purchases without any problems. Wished I llived somewhere near the rest of you guys where I could make the bulk purchases like you did.

I guess I'll have to wait till next year to see about some flex head sockets....

This was in Glen Allen, VA just north of Richmond.

[Tbonekilla]

I went down to fill in a few missing spots in the cabinet....stuff I really don't need, but hell, for $2-3 per socket instead of $7-8 is a deal in my book. (we're talking deep 3/8" or 1/2" large sockets here. So I grab everything I can find that I don't already have around 4 or so, walk up to the register and pay, no problem. Head over to where my wife and mother were standing and ask them to do the same. They attempt to walk back over and perform the same task, and some old grumpy manager at the tool desk says, " this coupon is not legit, someone scanned it and put it online and it's a fake" to them, so they walk away not knowing I downloaded it from the Sears website, so I just mutter 'screw this' under my breath and walk over to housewares, and then the womens departments and make the purchases without any problems. Wished I llived somewhere near the rest of you guys where I could make the bulk purchases like you did.

I guess I'll have to wait till next year to see about some flex head sockets....

This was in Glen Allen, VA just north of Richmond.

What an idiot? He just lost commission on those sales. I bring with a paper with the URL of the coupon just in case I get one of those types. Sears.com has it on a public website. I'm sure some lawyer could find that as false advertising.

[78fj40]

What an idiot? He just lost commission on those sales. I bring with a paper with the URL of the coupon just in case I get one of those types. Sears.com has it on a public website. I'm sure some lawyer could find that as false advertising.

I agree....he was just being a scrooge....

I got what I wanted....next time I'll just steer clear of him with my coupons...

[bmwpower]

Let's say you go to the mall store, can you just take the tools out of the department and go anywhere in Sears you want to have them ring them up?

[Lyaec350]

Yep. Except tires, for some reason my Sears can't ring up tools in the tires dept--or just claim they can't.

[mhoffm911]

Coupon would not scan at Kmart today, but they rang it up anyways as a manufacturers coupon. Of course I was sweating bullets when they had to call a supervisor over to make it happen.

[Danglerb]

Whats the most expensive thing anybody has used the coupon on yet? I'm buying the set of metric combo ignition wrenches today I think, $15.99, other than that my max is about $12 so far.

Each time I come home I think of a new batch of stuff, like filling in all the smaller sizes of 6 pt combo wrenches from the 145 pc set (only goes down to 3/8 and 11mm).

[Stanger]

Coupon would not scan at Kmart today, but they rang it up anyways as a manufacturers coupon. Of course I was sweating bullets when they had to call a supervisor over to make it happen.
Haha, you get all the bad luck with this coupon. Everyone else is ringing up 120 at a time no problem. As for the most expensive item, nothing over an additional $2.05 for me.:bounce:
Grant

[PAToyota]

Used three more today to fill in a few sizes of wrenches. The ones at the tool department register and lawn and garden wouldn't scan but they plugged the number in from the bottom of the coupon and it went through. Took the third one to housewears because by that time there were 40 people (or so it seemed) at the second tools register. They had to call a manager to confirm, but it went through too.

Danglerb, I'd think they'd have less problems on more expensive items. I mean, a six dollar wrench is $1 after the coupon. For a $20 item you're only getting a 25% discount. For a $50 item you're getting a 10% discount...

[Tiny Jackson]

I bought both the 5 piece ratcheting box wrench sets(standard and metric) on sale for 20$ each, using two coupons of course.

[partsman]

just to let you guys know these fucking coupons are fake i just spent the past 2 hours with sears loss prevention and the wyomissing police because of these COUNTERFIT COUPONS!!!!!!!!!
they showed me what a real coupon would look like each coupon has a differnt bar code and they also showed me the email from corperate sears to be on the look out for them so if you guys want to continue to steal then go ahead.
ZEN an GRILLMASTER P by the looks of it you 2 are the ring leader and i am sure the police will be in contact with you , i had to show them exactly where i got these bogus coupons as well as the forum owner because this is huge problem for sears right now resulting in almost a quater of a million in theft
this isnt a joke at all

[Rory Bellows]

Worked fine for me today. Plan on using it many times until Jan.22.

[partsman]

good then i hope you get busted too
they are fake
you guys are saying you are worried about it working, so you must know they are fake and dont care about stealing.
i would rather work and pay full price for my stuff then be a fraud.........

[Tbonekilla]

just to let you guys know these fucking coupons are fake i just spent the past 2 hours with sears loss prevention and the wyomissing police because of these COUNTERFIT COUPONS!!!!!!!!!
they showed me what a real coupon would look like each coupon has a differnt bar code and they also showed me the email from corperate sears to be on the look out for them so if you guys want to continue to steal then go ahead.
ZEN an GRILLMASTER P by the looks of it you 2 are the ring leader and i am sure the police will be in contact with you , i had to show them exactly where i got these bogus coupons as well as the forum owner because this is huge problem for sears right now resulting in almost a quater of a million in theft
this isnt a joke at all

You are full of crap. Both PUBLIC Sears.com webpages contain the same bar code on the coupon. All coupons of the same type have the same bar code. Just like the sale two weeks ago. On the back of every sale ad had a coupon for something like $5 off a purchase of $25 on tools. All had the same bar code. Also from two weeks ago, the registers were printing receipts with a coupon on them good for $5 off of $20 or purchase of tools on 12/22/2007 only. I have two of them and both have the exact same bar code on the bottom. You must have got caught up in something else and tried to get off by saying this is an illegal scam. Which is still BS because I don't think Sears even prosecutes shoplifters.

Anyways, worst case if someone "created" this coupon and embedded it on Sears.com all Sears would have to do is deactivate the bar code.

Such an ass.

[Tiny Jackson]

The coupon is shown on THEIR website. THEIR computer is programed to ACCEPT their coupon and it does. I mean 1) take it off their website and 2) deactivate it in the stupid computer. This is just pathetic.

I plan on using it until expiration.

[partsman]

look i am not going to argue about it anymore i spent 2 fucking hours in the upstairs "lost prevention" office, with my 4 year old being asked alot of questions by both sears and the wyomissing police the coupons are fake you guys can do what you want. i know what happened to me
a real coupon does not give the same upc coads every coupon is numbered they track them how many printed how many used, a real coupon is emailed or mailed to you not just hanging on a website.
any you guys dont beleive me then if your in the reading pa go to the berkshire mall sears and use one....

[wilbilt]

It seems kind of strange to me. If the barcode actually works to deduct $5.00 off the purchase, it must have been generated by someone with a knowledge of Sears POS systems.

If it is a fake, and corporate is aware of it, how come it's still available for download from the Sears site?

[Tbonekilla]

LOL you are pushover and deserve to be harassed by the police. If the coupons are serialized then why do they are all work? If the coupons emailed were unique then why is there a coupon on Sears.com? Why is there TWO coupons on Sears.com that both have the SAME bar code? This approves your argument moot.

You say "some website" like you getting this from Google or some non-Sears counterfeit website. It's from SEARS! So Sears creates fakes coupons then calls the police when you use them? LOL that would be entrapment. Stop spreading ignorance.

[jimvannoy]

Ummm... If it's on the Sears web site how is it fake??????? If it's fake why does it scan correctly?? Sounds like someone is mad because they had a problem trying to use one.

[Danglerb]

Highly unlikely the coupons are fake, mishandled within Sears, highly likely, not intended for distribution to the general public at this time, highly likely, am I going back on Wednesday to get the wrenches that were out of stock, highly likely.

If Sears wanted it stopped they need do nothing more than say, no when its presented.

[wilbilt]

The file is on the sears.com servers. If you backtrack the directory structure in the posted link, you will get "permission denied" errors on the parent directories. This means they do exist on that server, but are not available for public access.

If they did not exist, it would be a 404 "Not found" error instead.

I'm sorry to hear about your experience, partsman, but I have a feeling that your local Sears management and law enforcement owe you an apology.

I'm sure Sears has plenty of IT admins whose chains can be jerked on Christmas Eve to resolve problems with the website, such as to remove a file that shouldn't be there. The file is still there, so.....?

[Danglerb]

Other than answering a few basic questions, why would you spend more than 5 minutes?

Q) Where did you get those coupons?
A) Sears.com

Q) Why did you have 15 of them?
A) Coupon has no restrictions on how many you print or use.

Q) Please come with us while we doddle around and ask more questions?
A) We can talk at the register, I have 15 more coupons to use.

[Rory Bellows]

This thread is hilarious. Harassed by the police, calling out ring leaders, stealing/debauchery abound. Even the innocence of a child was supposedly corrupted. All on Christmas eve. I love it! This is too funny.

I am eagerly awaiting my future purchases with the coupon and am glad I save my hard earned money in the process. Can't wait till Wednesday,Thursday,Friday,.........everyday until Jan.22. Woohoo.

[jimvannoy]

I just made a list of stuff I need that was out of stock or to finish up all my sets. I plan to use at least 30 more coupons after Christmas. I'll probably end up using more than that though.

[Lyaec350]

a real coupon does not give the same upc coads every coupon is numbered they track them how many printed how many used, a real coupon is emailed or mailed to you not just hanging on a website.

False. First of all coupons can either be individualized IE have a unique barcode and can only be used once. Clearly that is not the case for this coupon as many of us have personally used the coupon more than one time--if they were unique, it would give an error on the 2nd use. Second, tons and tons and tons of coupons have the same barcode that basically just tells the computer "If total contains >$5 worth of tools (dept 9), then deduct $5 from total" and you're good to go.

Sears' mistake is in the language of the coupon: they should stipulate one per customer or one per family or one per address, one per purchase simply limits coupon use to one per transaction which is what most people have been doing. The final tricky part of the coupon and one which I'm sure was intended to prevent overuse is the "no copies" clause. Clearly this clause is not applicable so if you are printing it directly from the website you are not making "copies" per se but you are still reproducing the coupon as many times as you like. No copies would effectively halt the use of a glossy coupon that came in a mailer or something, but not an online printable coupon.

[NOMAD]

I'll stay here in my local area and keep using them thanks.

I'll only be doing them two at a time from now on, too much hassle. I wish I had nice cashiers who will do 10 at each rng up like some of you have. I'm glad I have these legal coupons from sears to use. If they are fake then sears should be responsible for the losses, not me. I'll keep stopping in every so often to pick up a thing or two.

[bmwpower]

If this coupon, stored on Sears.com servers, is fake and I get arrested for its use, I'd be happy to call my lawyer and explain how Sears is trying to entrap me.

[bcrewcaptain@]

they work fine...used 3 last night and the wife used one...printed on the same printer at the same time, all the same code, it rings up as a misc discount, all the cashiers looked at it to verify it was for"tools" and that was it

[NOMAD]

Exactly.

Sounds like individual store owners are getting pissy around the holiday and lying to employees by saying it's a fake. I have screen captures and I'll print out some copies with the address on the bottom too.

[Danglerb]

Wouldn't it be funny if the purpose of the coupon was some kind of "sorry we messed up" generic apology thing Sears planned to allow employees to print and hand out during the chaos of returns starting Wednesday?

Coupon has been out for a week, if Sears didn't like what was going on, it would be changed or pulled.

[Bevis]

I used it the past 3 days...Had one guy asked me where I got my coupon, told him Sears.com, all he said was Oh, guess I better go and get mine too.

[mhoffm911]

Game on! I did a screen print of the coupon this morning showing it still on their website and proved to them that I am a Craftsman Club member. Manager signed off on the screen print and I have already used 8 coupons (with more to come later). I'm not buying many expensive things, but did buy a screw extraction kit to fix my front door lock that I rounded off the screw in.

I plan on hitting them heavy this week for pissing me off about saying I could not use the coupon...:rocker:

[spriso]

I just used the $5 off coupon here in Oregon and it worked with no fuss. Thanks again for the link! :thumbup:

Michael

[jimvannoy]

I am printing up another batch of 25 or 30 to use later this week.

[Stanger]

I am printing up another batch of 25 or 30 to use later this week.
Are you able to print multiple copies per page? If so, how?
Grant

[Hoot]

Just being curious, where exactly is the coupon on the Sears website? I've seen the PDF file string, so I know it comes off the Sears server. But where is the coupon on the website?

[Danglerb]

Just being curious, where exactly is the coupon on the Sears website? I've seen the PDF file string, so I know it comes off the Sears server. But where is the coupon on the website?

The smoking gun of propriety, a direct link to the coupon from anyplace else related to Sears is missing. Sears are hep cats wise to ways of the Al Gore information highway, and they know most people look for a coupon via google, like, Sears $5 off coupon, which returns the location of the coupon on Sears web site, and well as every other publicly searchable occurrence.

Other likely possibility is that Sears intended to send links to this coupon via email or snail mail as some kind of reward, and now thats its public decided not to restrict it.

Fact is we still don't know why Sears is doing this, or allowing it to continue.

[goodfellow]

Went today to buy the Craftsman offset handle flex ratchet and tried to use the coupn -- they refused it. The manager had posted a flyer on the register and all staff were required to refuse the coupon. So much for Sears' advertising and customer service.

What a bunch of BS --

[gotmud13613]

Are you able to print multiple copies per page? If so, how?
Grant

Here is a link to 6 coupons per page ( save paper ) Scroll down to the fourth reply and the have it in pdf :thumbup:

[URL="http://forums.slickdeals.net/showthread.php?t=692322"]http://forums.slickdeals.net/showthread.php?t=692322[/UR

Also there is someone there you can report to if the coupon wont fly at your local store. I've used about 20 in the same store no problems yet.

[Stanger]

Thanks for the site. I fixed it so it will link.
Link to Thread with Multiple Coupons (http://forums.slickdeals.net/showthread.php?t=692322)
Grant

[78fj40]

So I found a short line in housewares today....ran about 4-5 transactions thru the system, and my wife walked out of the store with the first half of the purchases to head over to some play area with my daughter...I had about another 6 to go and the lady ringing me up had no problems, then a manager looks over her shoulder to see what she was doing, then proceeds to chew me out about the 'forgery'. So I show them the link, the screen shot, etc. and she shows me a memo from corporate telling all store not to honor these coupons... because they were copies.....so she made the lady void out the 3 transactions, and asked me to leave the store.....nice...real nice....

[Stanger]

I just printed out another 6 from that link I posted. I need 8 1/2" drive sockets. I hope I can get through with them... I feel like I am cheating them but I'm not, they posted the damn coupon.
Grant

[mhoffm911]

So I found a short line in housewares today....ran about 4-5 transactions thru the system, and my wife walked out of the store with the first half of the purchases to head over to some play area with my daughter...I had about another 6 to go and the lady ringing me up had no problems, then a manager looks over her shoulder to see what she was doing, then proceeds to chew me out about the 'forgery'. So I show them the link, the screen shot, etc. and she shows me a memo from corporate telling all store not to honor these coupons... because they were copies.....so she made the lady void out the 3 transactions, and asked me to leave the store.....nice...real nice....

I used at least 10 of them today. I had it out with the store manager too. Once I showed him the print-out from SEARS WEBSITE, he had no more argument. If needed, I would have ran it all the way up their flagpole for false advertising. It is on a public website, with public acccess and has no limitations that I can see as far as "1 per customer", "1 per day", etc. Therefore, they are fair game if you ask them to ring the items as separate purchases.

In addition, since they made it a downloadable .pdf file, there is NO way to restrict. Their biggest mistake (in my opinion) was to leave the "good til" date of 1/22/08. It probably should have been until only 12/31 or something like that.

Reality is I have spent additional money on other non-qualifiying items so I do not feel guilty about THEIR generosity in this regard.

[bmwpower]

All you guys running multiple transactions through one register should split them up if you get nailed. Run one a day or something per store. You're bound to cause a stir if you hand them a stack of coupons.

I just don't understand how they can get away with saying the coupons are "forged"...this is total BS.

I hate to reiterate this crap, but it just makes me mad that their saying this YET the coupon is STILL on the website. As far as I'm concerned, providing a coupon to people and then telling them they can't use it is false advertising, is it? Any lawyers in the house??

[bmwpower]

I used at least 10 of them today. I had it out with the store manager too. Once I showed him the print-out from SEARS WEBSITE, he had no more argument. If needed, I would have ran it all the way up their flagpole for false advertising. It is on a public website, with public acccess and has no limitations that I can see as far as "1 per customer", "1 per day", etc. Therefore, they are fair game if you ask them to ring the items as separate purchases.

In addition, since they made it a downloadable .pdf file, there is NO way to restrict. Their biggest mistake (in my opinion) was to leave the "good til" date of 1/22/08. It probably should have been until only 12/31 or something like that.

Reality is I have spent additional money on other non-qualifiying items so I do not feel guilty about THEIR generosity in this regard.

How are you printing out the coupon from the site? With the address showing?

[Tbonekilla]

You can by having your browser open with the pdf showing within the browser and taking a screenshot.

[bmwpower]

You can by having your browser open with the pdf showing within the browser and taking a screenshot.

Good idea. Maybe I will even bring my Window Mobile phone and bring it up on the website, if needed.

[mhoffm911]

Yes, I did a screen shot of their website open showing the .pdf coupon in the center. I have the time showing on my laptop. If you are using a laptop, press the FN (function) key and the print screen key (mine is shared with my Insert key). This copies it to your clipboard which you can then paste (Ctrl-V) into a Word document to print it.

It's been out in the public too long now...with too many of us having the .pdf file saved to print as many coupons that we want...no real way in my opinion for Sears to cut it off before the 01/22 date. They can remove it from their site, but we can still print them from the .pdf file.

I am not buying the tools to re-sell, or even multiples. Everything I have bought with the coupons have been for my own use and I have tried to not be too abnoxious about it - other than having the store manager sign off on the screen print saying I could use them. :)

[Norton155]

Just got home from another Sears run. They were really slow and I used five or six coupons all at the same register with the same high school aged kid ringing me up. No problems at all. Used about five coupons on Xmas eve with no problems at the same store. I think im out about $15. This is making building my in car tool kit very affordable. I planned on raiding Harbor Freight for the tools I wanted in there, but this is a much better bang for the buck. Only problem is I have four carpenter's pencils and had to run to my car to grab one cause they are all out today. I paid for the same pencil two times tonight.

[hguerrero]

just got home from sears. while my wife shopped for other stuff at the mall....I used 5 coupons...not at the same time...and made out like a bandit. I'm out 18 cents. The girl at the counter never even looked at the coupon she just scanned it and smiled at me.

Henry

[rsanter]

just used 2 more and took my neighbor and he used 1
they scanned it and didnt even blink.

bob

[Danglerb]

An old Kmart, now Sears Essentials is where I stopped tonight, actually a better selection of tools than the local Sears and coupons worked fine. I filled out my smaller 6 pt combo wrenches, and got the last couple flex sockets I think I need. I plan to keep a couple in my pocket, but seems like I am about done.

[NOMAD]

I went to each counter today and asked them to look over the coupon and verify that I can do several single transactions at the same time. Noth occasions said yes and I did two so I wouldn't be too obnoxious.

The more up front with them you are the more they'll be cool because you are not trying to sneak around etc. I'll do 3-4 at a time tomorrow. I'll have my full set of 1/2 sockets.

I got a few plastic clamps from their holiday dollar selection and will add a few companion screwdrivers for a dollar each as well. .

[78fj40]

I didn't feel like I was being sneaky at all.... they had a memo....plain and simple....

Memo (http://www.wavlist.com/movies/317/ofsp-seememo.wav)

[bmwpower]

I didn't feel like I was being sneaky at all.... they had a memo....plain and simple....

Memo (http://www.wavlist.com/movies/317/ofsp-seememo.wav)

Is that a link to the memo? It doesn't work...

[78fj40]

Is that a link to the memo? It doesn't work...

Sorry,

No it was a link to Lumburgh saying 'did you see the memo' from Office Space....

[bmwpower]

Just used 20 or so coupons at 3 registers at 2 different stores. No one balked. One guy even asked me where I got the coupon because he wanted to print out some for himself on the Sears computer/printer. Unfortuneatly, none of the 3 stores I've used the coupons at have stubby polished metric wrenches.

[jimvannoy]

Just used 20 or so coupons at 3 registers at 2 different stores. No one balked. One guy even asked me where I got the coupon because he wanted to print out some for himself on the Sears computer/printer. Unfortuneatly, none of the 3 stores I've used the coupons at have stubby polished metric wrenches.

I just used around 30 with no problem. My local Sears does not have the metric stubbies either. They also skip around a lot on sizes of sockets they stock. I am wondering what happens when you break a size or tool they don't stock individually? It's a big Sears at a mall too. Only one around for hundreds of miles.

[Tiny Jackson]

Well the "memo" has apparently got out in my area.

After several successfull coupon usages before xmas, I was shot down at a couple Sears stores tonight. I was told that the coupon was bogus and posted on a somebody's website. I told her that I printed it off Sear's website and she said all I could do was call corporate and file a complaint. I said no thanks.

So I told her i didnt want the socket but I would still take the wrenches. She had the nerve to ask me if I wanted to apply for the Sears card. I told her absolutely not because why would I ever come in this store again. She had no answer.

[NOMAD]

The lady downstairs called the manager who told her only "one per customer". So I paid, and then walked upstairs to another register and did 3 in a row.
I'm going to get the rest of my sockets tomorrow and I'll carry around the website version.

The store managers just don't like the fac that corporate wrote a crappy coupon and they are trying to scare folks away.

[wilbilt]

After several successfull coupon usages before xmas, I was shot down at a couple Sears stores tonight. I was told that the coupon was bogus and posted on a somebody's website.

"Somebody's website"?

It's on sears.com's website:

Lookup has started ...


; <<>> DiG 9.3.4 <<>> sears.com any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 25938
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;sears.com. IN ANY

;; ANSWER SECTION:
sears.com. 1501 IN A 64.73.155.29

;; Query time: 20 msec
;; SERVER: 85.255.116.84#53(85.255.116.84)
;; WHEN: Thu Dec 27 18:48:29 2007
;; MSG SIZE rcvd: 43


Lookup has started ...


; <<>> DiG 9.3.4 <<>> sears.com/ue/home any
;; global options: printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17037
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;sears.com/ue/home. IN ANY

;; ANSWER SECTION:
sears.com/ue/home. 265 IN A 64.28.182.141

;; Query time: 19 msec
;; SERVER: 85.255.116.84#53(85.255.116.84)
;; WHEN: Thu Dec 27 18:49:29 2007
;; MSG SIZE rcvd: 51


They wrote it, they named it, they own it.

[Danglerb]

I haven't had any refused yet, and I'm not entirely sure what I would do. My local Sears has a PC for making orders at Sears.com etc., so there I would just pull up the coupon page, and that should be the end of problem.

Assuming I had just one coupon of stuff, no reason why not to run it up the food chain a little, maybe find out whats going on internally at Sears. Sooner or later it will be over, no point in making too big of a deal about it, but no reason for me to be inconvenienced by the whim of part time holiday help.

"Where did you get it" will always be a little dodgey since "Sears" didn't exactly give it to me, I found it on Sears and just printed it out. Maybe that is the best tack to take, I found it on a public area of Sears.com, its pdf made for printing, so I printed it out.

[Bevis]

can anyone post a screen shot from sears.com with the coupon??

[Lyaec350]

I haven't had any refused yet, and I'm not entirely sure what I would do. My local Sears has a PC for making orders at Sears.com etc., so there I would just pull up the coupon page, and that should be the end of problem.

Assuming I had just one coupon of stuff, no reason why not to run it up the food chain a little, maybe find out whats going on internally at Sears. Sooner or later it will be over, no point in making too big of a deal about it, but no reason for me to be inconvenienced by the whim of part time holiday help.

"Where did you get it" will always be a little dodgey since "Sears" didn't exactly give it to me, I found it on Sears and just printed it out. Maybe that is the best tack to take, I found it on a public area of Sears.com, its pdf made for printing, so I printed it out.

Yep. "It's on the Sears website--I can show you the link / site if you would like" is definitely the best answer to that question. The link is in the public domain, so your path to that website is totally beside the point. The coupon really came from a targeted email to certain customers who had their emails in Sears file, but by placing the coupon on a public server, they totally expanded it's legitimate use.

I also have trouble with my store not stocking certain items. I picked up the full 3/8" drive flex sockets in metric (10 pcs) but they only have 5 of 7 of the 3/8" SAEs and about half of the 10 1/4" metrics and half the 1/4" SAE's, very irritating. I can also not for the life of me find a 20 or 22 mm 12 pt 3/8" socket, or anything between 27 and 32mm in 1/2" drive, 6 or 12 pt. My store also doesnt stock the metric stubbies, or the 16mm 6pt socket that I need to finish that drawer and the 145 pc set failed to include.

49 coups used so far and hopefully more if the deal is still active in 10 days when I get back from San Francisco :)

[NOMAD]

49 used? Dayum! How many pencils did you buy?

I too don't like how they don't stock everything. I don't like 12 point for automotive work, prefer to use 6 point. They only have 12 of certain sizes so I had to settle for 12 in 21mm and 19mm.
I'm only buying the main, most common sizes until I get to a point when I'll go back and fill in. If they can the coupon then at least I'll have the main items I wanted.

[Bevis]

Yep. "It's on the Sears website--I can show you the link / site if you would like" is definitely the best answer to that question. :)
Ok...show me.

[mhoffm911]

Ok...show me.

Bevis,

I'm not sure if you are being serious or just kidding? The link to the coupon has been posted many times in this thread. In case you are serious, here it is again:

http://www.sears.com/ue/home/5Offcoupon.pdf

Yes, the coupon is still up. Yes, it shows good to the 22nd of Jan. Yes, it is still a .pdf file that you can download and print as many as you want.

[Lyaec350]

49 used? Dayum! How many pencils did you buy?

None, but I do have about 25 packages of picture frame hangers :) ($0.59)

[Danglerb]

I bought another high dollar item tonight, $9.95 before coupon. I've wanted a pair of the really small "channel lock" style pliers, which none of the Sears stores seems to carry, but tonight over in the specialty auto tools I found a Craftsman ignition plier, which is kinda close.

I plan to take a look at the other Sears with the big tool section this weekend, but I think I am done.

[NOMAD]

None, but I do have about 25 packages of picture frame hangers :) ($0.59)

Ha ha.
Nice.

[number9]

Man, I just ran across, actually took the time to read, this thread. Wished I had sooner. I gotta get in on this and get some things. Got a K-mart close to home, but have to drive about 30min to get to Sears. Can't wait to give it a go and get some stuff. :D

[Bevis]

Bevis,

I'm not sure if you are being serious or just kidding? The link to the coupon has been posted many times in this thread. In case you are serious, here it is again:


Sorry about that...I thought there was another link, and drunk posting is not good either. :lol_hitti

[brianpgriset]

Well I'm going to try my hand at these today. Let's see what happens.

[mhoffm911]

Brian,

I have used them at the Sears in Pickerington, Eastland Mall, Delaware Sears, and Kmart in Reynoldsburg. Like to spread the love...

[Stanger]

They are still working well for me also. I too am disappointed in their socket selection though. They are missing a lot of sizes and rarely have it in the 6 pt. I am looking for. Oh well, if I round it out I'll just take it back and hopefully get it replaced with a 6 pt. if they stock up better. I have only used about 6 or so but its helping a lot. I could never afford to fill these sockets in without it.
Grant

[NOMAD]

yeah, a 5.69 socket for .75 is nice.

[brianpgriset]

Brian,

I have used them at the Sears in Pickerington, Eastland Mall, Delaware Sears, and Kmart in Reynoldsburg. Like to spread the love...

Closest to me is the Henderson Rd. Hardware store, but if they don't take it looks like I have lots of backups!:bowdown:

[number9]

Well, I stopped by the local K-mart today after work and had several items I was going to buy. Nice lady at the counter said it was no problem if I wanted to ring the stuff up seperately. She tried to scan them many times, tried to enter the code in manually as well and still no-go. Asked the manager and they were looking at the coupon and noticed that the last line of text reads....."Redeemable at Sears stores only". :see:

Guess I'll have to make the 30min drive to Sears and use them then :rolleyes: :)


..

[arkracing]

I used 3 of them so far. I printed them in color and cut them out so they looked like they came from a flyer and not printed - no problems, and scanned fine.

#1. Last night @ my local sears for the Professional Metric Flare Nut or "tube" wrenches. On Sale for $29.99 - $5.00 - $25 Gift Card = $1.49 for the tax :bounce:

#2. Today I was @ a Sears Hardware store and saw that they still had the Std and Metric 10pc Gear Wrench sets on sale for $29.99.
Had the girl ring them up seperate -$5 and I had 2 more $25 Visa Gift Cards = $2.98 for the Tax :bounce:

So I thought $4.47 out of my pocket was pretty good for all this :)

Now I can start filling in my sockets a little better (only thing I don't like is that all the new stuff is laser etched and I still have the old engraved styles)

http://www.arkracingonline.com/photos/images/1096345177.jpg

[falconmad]

Thanks for the heads up on this one. I used two of them today and had no problems at all.

[Stanger]

#1. Last night @ my local sears for the Professional Metric Flare Nut or "tube" wrenches. On Sale for $29.99 - $5.00 - $25 Gift Card = $1.49 for the tax
Tell you what, I'll give you a good deal. I'll give you 3 bucks for the wrenches, twice what you paid for 'em. So, what do you say?:bounce:
Grant

[Defender Chassis]

The Sears in Vienna, WV would not take mine tonight. The kid who rang me up was ready to take it since it scanned ok but the ass. manager behind him said no and that it was a copy. No benefit in fighting with an idiot so I just left. I plan to go back and have them ring me up elsewhere in the store.

[rsanter]

just came from there and used about 8 more with 3 different cashiers. none even thought twice. one asked where he could get some so I told him to do a net search for 'sears coupon' and it will pop right up. by the way, this search does work as I checked to see if it was still posted before leaving work.

bob

[Norton155]

Just used four more coupons at a third store. This is the third Sears in the Chicagoland area that I have used these with no problems.

[wilbilt]

The Sears in Vienna, WV would not take mine tonight. The kid who rang me up was ready to take it since it scanned ok but the ass. manager behind him said no and that it was a copy. No benefit in fighting with an idiot so I just left. I plan to go back and have them ring me up elsewhere in the store.

Huh. I wonder how you are supposed to present a pdf coupon other than as a "copy". Maybe burn the file to a CD and give it to them?

[bmwpower]

Huh. I wonder how you are supposed to present a pdf coupon other than as a "copy". Maybe burn the file to a CD and give it to them?

:lol_hitti:lol_hitti:lol_hitti

Just bought some more stuff today...5 things total. All at one register.

[Tiny Jackson]

Norton, which Sears store is that in Chicagoland?

I have tried both ELmhurst and Oak Brook with no luck lately.

Tiny

[330Scott]

I ended up going a couple of rounds with the store manager at the Merle Hay Mall Sears in Des Moines, Iowa yesterday. A cashier called the manager because he wasn't sure how many of the coupons I could use. Over the phone the manager said one per day. I wasn't thrilled by the answer so when the cashier asked if I would like to speak to the manager, I said yes. The manager came down sort of huffy and proceeded to tell me that I could only use the coupon once and if I tried using another coupon on any subsequent days, they would refuse to honor the coupon. In other words, he changed his mind in the matter of a couple of minutes. I then asked him if he had the power to change the Sears corporate policy of honoring coupons with no restrictions. He said yes that he did at his store. A complete jerk who really pissed me off. So I bought one $9 item and handed out six coupons to other customers.

Not sure if I am going to let this drop or not. I really don't need any tools at this time and would really just be spending money to be spending money.:bounce:

But still...

[number9]

I got to use several of my coupons last night at a Sears while on a road trip. It was near closing and the kid at the register said he didn't mind at all if I got items sperately, neither did his manager who was standing right there and totally approved as well.

I got Professional series Torx screwdrivers in 10, 15, 20, 2 slotted and 2 phillips screw drivers as well as a battery post wrench and self-adjusting lock pliers. :thumbup: I plan on hitting my local Sears tomorrow and getting the rest of the Professional screwdrivers to round out the set.

Here's a tip......if you buy screwdrivers indiviually, before you toss the hanging tag in the trash, pop out the rubber inserts that hold the screwdriver in place...they would make great rubber washers/dampers around the garage. :thumbup:


..

[jimvannoy]

I ended up going a couple of rounds with the store manager at the Merle Hay Mall Sears in Des Moines, Iowa yesterday. A cashier called the manager because he wasn't sure how many of the coupons I could use. Over the phone the manager said one per day. I wasn't thrilled by the answer so when the cashier asked if I would like to speak to the manager, I said yes. The manager came down sort of huffy and proceeded to tell me that I could only use the coupon once and if I tried using another coupon on any subsequent days, they would refuse to honor the coupon. In other words, he changed his mind in the matter of a couple of minutes. I then asked him if he had the power to change the Sears corporate policy of honoring coupons with no restrictions. He said yes that he did at his store. A complete jerk who really pissed me off. So I bought one $9 item and handed out six coupons to other customers.

Not sure if I am going to let this drop or not. I really don't need any tools at this time and would really just be spending money to be spending money.:bounce:

But still...

If the manager refused to let me use more than one or not use it at all I would ask for their name and store number and tell them it was for the email I would be sending to Sears Corporate.

[rsanter]

went to sears (fresno) today and used several coupons. got some more stuff and went to another cashier and she called the manager about the coupon. he said the coupon was good and proceded to complete the transaction. then I used a few more with no trouble.

bob

[NOMAD]

Today, once again, one register told me I could only use "one at a time". I said yes, I'll do seperate transactions... she didn't understand. So I used one for one item, and headed off (clearly to the other register 30ft away) and proceeded to ring the rest in a row. Gotta love the bean-counters.


Dare I say I was at a loss for what I "really need" in the $4.99 - $5.99 range? I'll be getting several small items like drill bits from now on till I figure out if I really want to spend time getting SAE sets of sockets (since I only typically wrench metric).


Any suggestions on some small "great to have" items under $5.99?

[Lyaec350]

Any suggestions on some small "great to have" items under $5.99?

I'm assuming you have all the screwdrivers you need? How about extensions/wobbles/adapters in 1/4", 3/8", 1/2"? There are also some nice 1/4" and 3/8" drive drill adapters for $3.99 I picked up last time I was in.

[rsanter]

there are some good to have small and medium size C clamps.

I do not want to buy stuff that I will not use, I want stuff that will do me some good
drill bits
backup 1/4 & 3/8 drive allen sockets
clamps
taps
soft jaws for pliers
punches
chisels (spot welds are hard on them)
they have a nice tape measure on sale for $7.99
replacement wheel for my shop vac
pac of power screwdriver tips
long extension philips bit for a power driver
socket rails

I am looking foreward to tomarrows new sale add. I am looking for things that are $19.99 that are on sale for $9.99 so I can get them for $4.99

look on the sears website for ideas before you get there.

bob

[NOMAD]

Has anyone had luck getting the $5 off of sale priced items? I've steered clear of the red tags because the coupon says no sale items, only regular price. I think I will pick up some socket rails to replace my cheap HF ones, they were on sale for $2.99 per set of two.

The local sears is well picked over and I'm waiting for the sockets and screwdrivers to get stocked up. I have HF screwdrivers that will last a little longer for home use but I will need a couple #4 phillips for sure. Thanks for the list above, I'll have to look at the store closely next week after the x-mas crowd leaves.

[grillmasterp]

"regular" sale prices are fine.

Not valid on clearance, close out, or great price items
As long as it doesn't in $0.97 or $0.77?. They signify clearance/discontinued items & Great price items.

[the fab shack]

I just found this and might have to use it here shortly. I couldnt help but laugh at the guy from reading, pa that got harassed. If its on the sears website then its free game for anyone, they could of certainly put it in a restricted folder that is accessable when you are logged in (if you have to log into the craftsman club on the site).

[Norton155]

Norton, which Sears store is that in Chicagoland?

I have tried both ELmhurst and Oak Brook with no luck lately.

Tiny

Woodfield, Golf Mill and Six Corners. I have hit all three since Xmas Eve without anyone questioning the coupon. Several of the associates have asked me where I found it so they can print their own. Goodluck.

[number9]

Well, more happy shopping. I hit the local Sears today and loaded up on 6pt metric wrenches - 8mm thru 17mm and also ran across a 12pc metric wrench set that was regularly priced at $39.99, but was on-sale for $19.99 and with a coupon got it for $15.99. Got some other stuff as
well.

I am going to stop by there a few times a week until this deal expires. :thumbup:


...

[Red Green]

I was talking to my Grandma today and she said she recived one of the coupons in the mail. I just thought I would share that info.

[bmwpower]

Well, more happy shopping. I hit the local Sears today and got $143 worth of tools for $59 !!!!!! I loaded up on 6pt metric wrenches - 8mm thru 17mm and got each one seperate using a coupon for each. I also ran across a 12pc metric wrench set that was regularly priced at $39.99, but was on-sale for $19.99 and with a coupon got it for $15.99. Got some other stuff as
well.

I am going to stop by there a few times a week until this deal expires. :thumbup:


...

This is exactly what Sears is trying to do....get you in the store to buy tools. It seems to be working to me. :)

[Chris Adams]

Wife and I stopped by Sears today, each of us bought one item, and they honored the coupons. One woman didn't know if she should but the senior counterperson had her do it, no hassle.
Hard part was finding anything at Sears for a low enough price that 5.00 off made it worth buying. Got a mirror/magnet that retails for 14.99, on sale for 7.59 for 2.59. About fair, and Klein number two phillips (I can't seem to keep them) for 2.75 out the door.
Gonna go back tomorrow for a couple sockets that I would like.

Sears is so dang high priced that the cheap stuff still costs more than it would at HF, and is also made in China.
The expensive stuff, well, 5.00 just doesn't drop it to E-bay/Craftsman clearance vendor prices.
Still was a fun way to kill an hour.

[rsanter]

have had no trouble with sale items. I have even printed items from the sears website that have the items marked down and they have matched the price and then used the coupon

bob

[number9]

Wife and I stopped by Sears today, each of us bought one item, and they honored the coupons. One woman didn't know if she should but the senior counterperson had her do it, no hassle.
Hard part was finding anything at Sears for a low enough price that 5.00 off made it worth buying. Got a mirror/magnet that retails for 14.99, on sale for 7.59 for 2.59. About fair, and Klein number two phillips (I can't seem to keep them) for 2.75 out the door.
Gonna go back tomorrow for a couple sockets that I would like.

Sears is so dang high priced that the cheap stuff still costs more than it would at HF, and is also made in China.
The expensive stuff, well, 5.00 just doesn't drop it to E-bay/Craftsman clearance vendor prices.
Still was a fun way to kill an hour.

Dude, you're not working it right. Don't buy a wrench set, but buy each wrench in the set, one-at-a-time with a coupon for each. The 6pt wrenches I got today would have been $68 total at reg price - I got each one seperately with a coupon and paid total of $24.......still way cheaper than if I had bought the 6-pt set at $39.99.


..

[Joe B.]

Woodfield, Golf Mill and Six Corners. I have hit all three since Xmas Eve without anyone questioning the coupon. Several of the associates have asked me where I found it so they can print their own. Goodluck.

Woodfield is one of two closest Sears stores to the Sears Holdings Corporation's headquarters in Hoffman Estates. If they take the coupon, then I think any store should.

[WOOS1]

I have been stocking up on spare screwdrivers and air compressor fittings. Can never seem to have too many of either of those.

[Tiny Jackson]

Woodfield is one of two closest Sears stores to the Sears Holdings Corporation's headquarters in Hoffman Estates. If they take the coupon, then I think any store should.

Yeah but I tried the Oak Brook store which is only 6 miles further from Hoffman Estates and I was roundly rejected a couple of times by some persistent cashiers.

[Chris Adams]

Dude, you're not working it right. Don't buy a wrench set, but buy each wrench in the set, one-at-a-time with a coupon for each. The 6pt wrenches I got today would have been $68 total at reg price - I got each one seperately with a coupon and paid total of $24.......still way cheaper than if I had bought the 6-pt set at $39.99.
..

The 39.99 wrench set sells for about 20 bucks on E-bay through the open package vendors.

And I live close to three of them so no shipping costs.

And with tax at 8.25% plus the high local Sears prices, the set would have cost me about 35.00 bucks buying them one at a time. Plus, I have no need for more sets of Craftsman wrenches.


I wanted a single Gearwrench 7/16, as it didn't come with any of my sets. But it was 20 bucks...

So with coupon that's 15.00 plus tax.

Or I can buy the complete set for 22 bucks at Costco and pay 7 bucks for 7 other wrenches...

That's the problem with Sears; the prices are so high on individual pieces that you just can't make it up.

Sears uses price regions. Some stores are much more expensive than others. Mine is pretty expensive. I could drive 50 miles to a cheaper one, but where’s the profit in that for small items?

[NOMAD]

Finally saw them ge their boxes of inventory out. I picked up a bunch of items with 7 coupons today so now I'm waiting patiently for the screwdrivers to get set out again.

Cut the coupon out of the paper. It avoided a lot of the questions I get.

[bmwpower]

Or I can buy the complete set for 22 bucks at Costco and pay 7 bucks for 7 other wrenches...



$22?? I gotta check that out.

[Chris Adams]

$22?? I gotta check that out.

They are 'mastergrip' at Costco. 8 for 22 and change. They were on sale cheaper last week. 22 is regular price. They are metric and SAE, but they are usually out of Metric.
I have Mastergrip, Gearwrench, Geartech and Armstrong.
The finish is best on the Gearwrench, the Mastergrips are slightly shorter and thicker. All have about the same quality and feel, but the point is that there is no way the Gearwrench is worth 20 bucks a wrench.
Have not broken any of them yet, but I am still trying...

[Danglerb]

Seems like Sears really sticks it to you on single items, maybe so that sets look like a much better deal, even if they aren't in comparison to other sources. Part of it could be the way that retailers look at each SKU these days, its all about the cost of shelf space and return per square foot etc.

Sears and others HAVE to be planning what they include in sets, and leaving out key sizes or ranges on "bargain" sets.

This coupon could also just be a trick to get us all to buy bigger boxes.

[Stanger]

This coupon could also just be a trick to get us all to buy bigger boxes.
They screwed up if thats the plan. I wouldn't have a Cman box. I'd take the Pro series but for the money I'd rather find a used Matco or Snap-On.
Grant

[BuickFarmer]

Wife and I stopped by Sears today, each of us bought one item, and they honored the coupons.

Looks like Sears plan is working. WIFE = $$$, maybe not in the tools department but if your Sears is like the one in Athens, GA Sears, you have to go through either womens clothing or Appliances to get to the ToolsDept. :bitchslap

Heading out in a few minutes to try my luck.

[hguerrero]

just got back from sears for the 8 day in a row...I usually take my wife and my kid brother and each of us buys one item...twice maybe three times a day...of course not always at the same sears...
any way just came home with a mountain of stuff...mostly garage accessories...

H

[BuickFarmer]

Well my experience wasn't quite that good. here first is the reply from Customer Relations in response to my complaint following

Please include the following line in all replies.
Tracking number:

Dear Lamar,

Thank you for your recent correspondence. We are always interested in hearing
from our customers, but regret it was this type of situation that prompted
you to contact us. Please accept our apology for any inconvenience you may
have encountered.

At which store did this incident occur? Please include city and state.

Thank you for taking the time to contact us. We appreciate your business and
value you as a Sears Holdings customer. We certainly hope you will continue
to make Sears Holdings your choice for quality and value.

Sincerely,

Stephanie R.
Sears Holdings Corporation


> -----Original Message-----
> From: @bellsouth.net
> Sent: Dec 31, 2007 6:04:14 PM CST
> To: custrel@customerservice.sears.com
>
>
> Name: | Address: | City: | State: | Zip: | Country: usa | Day Phone: | Evening Phone: | Email: | Comments: I am a big time user of Craftsman tools. Have serveral Craftsman toolboxes full of them. I had read about an on line coupon for $5 off any tool over $5 on the Garage Journal Forum
> http://www.garagejournal.com/forum/showthread.php?t=13650
>
> This is a widely read garage and tool forum of which it's members speak very highly of Sears and Craftsmen. I printed off several of the on line coupons in color and my wife and I went to Sears where I found 8 sockets for 8.49 each and took them to the check out. When I presented the coupons to the clerk he called the manager. While waiting on the manager he started laughing and saying "We can't honor copies, what's to keep you from using 1000 of these?" I explained that they were online coupons and were not "COPIES" and that I am only planning to use 8 but that others across the US are using them at their Sears so why can't I.He just rolled his eyes and laughed again. The manager (Johnny Kozlowski) arrives and takes the coupon back to his office and comes back with a memo from a Mary Ann Hudson, District Loss Prevention Coach (District 168 Augusta/Athens GA) stating the coupons should not be accepted. I explain that I got them off of a Sears webpage
> http://www.sears.com/ue/home/5Offcoupon.pdf?sid=I0084400010000100383&aff=Y so why are they not good. He finally said just to be nice I can let you use one. I explain that the coupon does not say it is limited to one per person or one per day. After about 30 minutes of waiting and discussion I end up only spending $3.45 and leaving feeling somewhat humiliated by the first gentleman laughing and making me sound like a crook in front of my wife, two other salesmen and 3 customers. My wife had come along with me so she could look at refrigerators. Do you think we looked at refrigerators after that. I await your reply before reporting my experience back the the arforementioned forum and several other automobile forums I belong to. Thanks
> Lamar in Athens, Georgia

I have responded to her and await her further correspondance. My question is :headscratWho the f*** is this Holdings guy, did he replace Mr Roebuck or something. :)

I encourage anyone who has been turned down to also complain to

http://www.sears.com/shc/s/nb_10153_12608_NB_CSeMail? refLink=relations&adCell=A4
custrel@customerservice.sears.com

[NOMAD]

So now this forum will be sued and shut down as the letter appears to state that this forum is somehow responsible for the coupon... Just kidding, I hope.

Some people don't understnad how to read the print on the coupon. It's one per purchase which means one per transaction. To be completely fair, one should go to the back of the line when waiting so as to use them "one at a time". When it's empty though you can do 20 in a row if you like.
The cashiers usually cannot put two and two together.

[bmwpower]

Well my experience wasn't quite that good......

> -----Original Message-----
> From: @bellsouth.net
> Sent: Dec 31, 2007 6:04:14 PM CST
> To: custrel@customerservice.sears.com
>
>
> Name: | Address: | City: | State: | Zip: | Country: usa | Day Phone: | Evening Phone: | Email: | Comments: I am a big time user of Craftsman tools. Have serveral Craftsman toolboxes full of them. I had read about an on line coupon for $5 off any tool over $5 on the Garage Journal Forum
> http://www.garagejournal.com/forum/showthread.php?t=13650
>
> This is a widely read garage and tool forum of which it's members speak very highly of Sears and Craftsmen. I printed off several of the on line coupons in color and my wife and I went to Sears where I found 8 sockets for 8.49 each and took them to the check out.

While Sears should know the coupon originated from THEM and NOT from garagejournal.com, I still would not have mentioned this forum in your email to Sears. Why would you ever mention this site??

[jimvannoy]

While Sears should know the coupon originated from THEM and NOT from garagejournal.com, I still would not have mentioned this forum in your email to Sears. Why would you ever mention this site??

Yea that was real stupid.

[NOMAD]

Get your stuff while you still can.

[rsanter]

when asked I say you can find it by doing a search for 'sears' and 'coupon'. I did this and it works by the way.
one of the things I do is lurk around untill I see a lul in customers so that there is no issue with me doing seperate sales of the items.
I have had several people read it to see what the limits are and have yet to have anyone say I cannot use several in a day.
on one visit the girl called the manager and then proceded to help another customer. the manager got ther and looked at the coupon and accepted it. then he accepted 3 more on seperate sales.
I have limited my use to 10-12 per visit so as not to attract too much atension. remember guys, if we get sears pissed they wont ever do this again.

as it has been said before, it can get tough to find $5 tools, amd I do not want to buy one socket at a time as I really dont need more and I dont want to clutter myself with stuff I do not need.

today I got
4.5 in grinding wheels
6 in buffing wheels
drill bits (standard cobalt and 12 in long bits)
screwdriver bits
roto-zip bits
buffing compound
small c clamps
small pack with 1 drill and 1 tap
set of 4 picks on sale for $5.99

this is a perfect time to stock up on consumables

my largest out of pocket today was $1.07
smallest was $0.06

bob

[BuickFarmer]

I didn't mean to jeapordize the site or get anyone in trouble and I seriously don't think there are any grounds for a lawsuit here. I was merely trying to make it known to Sears that the coupons are being used nationwide but when I tried to use them I was laughed at and denied. I wasn't ashamed of my actions of attempting to use them nor did I feel that I needed to hide where I learned of them. Should I have been? Perhaps I am just too naive. If I was wrong then I'm sorry. so go ahead :lol_hitti take a whip on the new guy

[Abodyracer]

As a sales person working for Sears in the tool dept I gotta say I hate these coupons and they can't expire soon enough. The reason is I work on comission and its hard as hell to make a living getting 1% commision an a .01 cent sale.

Now on the other hand as a consumer, Use the hell out of them.

And we accept them at my store. Neblinc, where are you?

[Danglerb]

Please don't take this as jumping on the new guy, its not because your new, its because what you did isn't a good idea. Its like someone coming into your shop and handling a tool in an unsafe manner, its not personal, not about who they are etc., its about no ties around the lathe and it applies to everybody.

January 23rd would be a dandy time to raise complaints over mistreatment.

Mentioning any online forum is generally a BAD idea. Not because we are doing anything wrong, but because one letter from Sears legal to the company hosting the site, and it could just poof regardless of the merit of their statements. Another site I am VERY fond of banned all coupons, another banned all price discussions, pretty much none of the hosts want any kind of legal problems right or wrong.

Calling customer service etc. to be "sure" etc. about some special deal very often kills the deal, right or wrong.

[Lyaec350]

Well my experience wasn't quite that good. here first is the reply from Customer Relations in response to my complaint following

Calling and/or emailing national level customer service is about the most selfish thing you can do in a situation such as this coupon. Best possible way of ruining it for everyone.

Cliff notes: DO NOT CALL/EMAIL ABOUT DEALS THAT ARE TOO GOOD TO BE TRUE (because they are and they'll get pulled as soon as management gets wind).

[Joe B.]

"One coupon per purchase. Void if copied, transferred and where prohibited by law. Any other use constitutes fraud."

It is clear that Sears did not intend for the coupon to be used the way we have been using it. There is no direct link to it on any website or document that I have seen. By going back again & again, we are taking advantage of some pocket of incompetence at Sears Holdings. I'm not saying it is anyone but Sears' fault but don't pretend you are not taking advantage of their incompetence. It is kind of like selling magic beans to a retarded kid for $5.

[number9]

Some people are just too dramatic. The coupon says one per transaction. So what if we go through the line a couple times, that is within the limits they set on the coupon. Maybe they should have stated, one use per customer, per day or something like that. And if they won't take it at your store, maybe talk to the Mgr, but DON"T get Sears Corporate into the matter, even IF they call and tell that store Mgr to accept them, he is going to hassle you every time you do - just accept that some people are a$$holes and move on to another store or another register in a different department.

Now Sears is going to be reading this whole forum to see if someone here "made" the coupon (which CLEARLY is not the case since it is in their POS system) and may very well cancel the coupons all together.

If some of you guys feel bad about using the coupons, DONT USE THEM and don't bitch when the rest of us do.




..

[Stanger]

I think all is fine if people don't just use them to use them. I am only using them because I need sockets and couldn't afford them otherwise. I use no more than one per day. Everyone treats me fine and most even go to great lengths to help me get my coupon to work if it won't scan. I doubt they would do as much if I asked them to separately ring up 20 different items and apply the discount, bringing each total to $.50. I would get annoyed at this if I was working there. I try to keep this in mind when I'm using it. If they won't even accept 1 coupon from you then I don't know what to tell you except your Sears sucks. Many times the managers get called over to help the cashier apply the coupon. They are very patient and ensure I get my $5 off. If they said no I would just politely say no thanks and return the item to the shelf. Try another store. As others have said, lets not push our limits with these. Having said that, rsanter, what was the 6 cent item?:lol_hitti
Grant

[BuickFarmer]

BMWPOWER,
Again sir I respectfully apologize for mentioning the site in my correspondance to Sears. I was trying to emphasize to them that while most stores are honoring the coupons, there are some that are not and referenced this site to clearly support that. BUT in hindsight, I agree there was no need to name names. I regret that my posting stirred things up. I don't however appreciate the name calling and the insinuation that I alone will be the cause for the coupon to be cancelled. I think what will cause the coupon to be pulled are the rabid actions of some in using the coupon for no telling how many times for things they probably don't even need. I agree with JoeB that many are taking advantage of this situation and abusing the coupon and it will only hurt Sears in the long run which I certainly hate to see. My complaint and the dialogue of this forum is only a drop in the bucket compared to probably hundreds of other forums and similar sources. Hopefully there will not be any problems created by my referencing this site but if so I stand ready to accept responsibility for that.
It is rather ironic that when my wife and I stopped by Sears, we were on our way to Atlanta to pick up a purchase I had made on Craigs list of a vintage creeper complete with the old logo "Sold only by Sears, Roebuck and Company".
Peace brothers

[NOMAD]

Only one problem with your argument: "using the coupon for no telling how many times for things they probably don't even need"

They are "tools", how could we possibly get tools we probably don't even need? :)
Even if I don't USE them, I do NEED them, heh heh. They are shiny.

[GT crew]

I think I am going to start selling the link to the coupon on eBay.

:lol_hitti

[grillmasterp]

Having said that, rsanter, what was the 6 cent item?:lol_hitti
Grant

See post # 2
No 6 cent item to my knowledge-

However you can pair up the $0.56 carpenter pencil with a $4.49 item (magnetic pick up tool)

[milkovich]

As a sales person working for Sears in the tool dept I gotta say I hate these coupons and they can't expire soon enough. The reason is I work on comission and its hard as hell to make a living getting 1% commision an a .01 cent sale.

Now on the other hand as a consumer, Use the hell out of them.

And we accept them at my store. Neblinc, where are you?

:lol_hitti I punched that timecard for 5 years at store 1410 till they took the salespeople off commission and yeah... I hated these coupons but would use them myself if I could get ahold of them. If I saw a guy walking in with coupons in his hand, all you saw was a puff of dust where I had been standing. If by some miracle there are still commission tool SALES PEOPLE (NOT minimum wage cashiers) have a little courtesy an limit the number of transactions you bombard the poor guy with. Won't be long till you're dealing with high-school wage slaves who don't know the difference between tin-snips and bolt cutters.

Buickfarmer, I don't see a huge problem with what you did. I'm sure Sears A. Knew about this board WAY before you emailed them and B. was probably aware of this thread before you contacted them. Most 21st century companies are going to monitor web chatter about their names and products (especially the intern who drafted this coupon). Guys getting on here and bragging about using 12 coupons a day are doing way more potential damage than you (which I doubt is very much). I doubt Sears would want to get in a legal tangle with this many potential ex-customers watching.

[eschoendorff]

Tool salespeople at Sears used to work on commission???? Holy Crap! The salespeople that I have encountered at Sears have got to be some of the most ignorant people that I have ever encountered when it comes to tools!!!! I cannot count the number of times that i have helped on of my fellow customers when the sales person was of little help....

[BuickFarmer]

They are "tools", how could we possibly get tools we probably don't even need? :)
Even if I don't USE them, I do NEED them, heh heh. They are shiny.

That does make sense, you are right there. I stand corrected:) and I still need a good deal on those swivel sockets :(

and Milkovich, thanks for the vote of confidence. I admit to being naive and sometime overly sensitive to rebuttal. But I like this forum a lot so I hope I can overcome my weaknesses. :beer:

[Stanger]

But I like this forum a lot so I hope I can overcome my weaknesses.
Thats the attitude. I was hoping the jabs wouldn't run off a newer member. Obviously you've already been informed of this, but all forums discourage involving forum material in a dispute. You are very welcome here and we understand your frustration in not being able to participate in this opportunity. I think you should find another Sears to use your coupons. OK, I think everyone will stop jabbing you, enjoy the forum!
Grant

[rsanter]

the item was not 6 cents the total out of pocket after coupon was 6 cents.

I do think the next coupon will be worded a bit differently...

while I would agree we are taking a bit of advantage of this, I think in the long run sears will not be hurt. the advirtising value sears has gotten is worth its weight in gold and the number of us that have taken advantage is much smaller than the number of people that they send coupons to that do not use them.
on another note, my giving coupons to friends has generated decent sales for them as well. some of things friends have bought from the added prompt of the $5 has been: top box, drop light, small tool set, air nailer, wrench set, cordless drill.
sometimes all it takes is that extra $5 to prompt the $50 purchase.

sorry to the sears sale people about the lack of comision buy I have bought alot of stuff at sears over the years and will still buy alot as long as long as they treat me fairly. some of the people there have gotten to know me and I generaly get decent service. when it comes to larger purchases I will say I tend to go to select people as they have given the best sercice in the past so I wish to reward them for that.
one guy has sold us 2 sets of washer/dryer and then sold a set to my parents and a couple of friends. so for the sales person, I can tell you that if you plan on sales as a career then it pays to help the customer on the small stuff to get them to buy the big stuff from you.
and remember , not all sears peopl get comission. some get min wage and still serve the customer because that is what they are supposed to do

bob

[Danglerb]

"One coupon per purchase. Void if copied, transferred and where prohibited by law. Any other use constitutes fraud."

It is clear that Sears did not intend for the coupon to be used the way we have been using it. There is no direct link to it on any website or document that I have seen. By going back again & again, we are taking advantage of some pocket of incompetence at Sears Holdings. I'm not saying it is anyone but Sears' fault but don't pretend you are not taking advantage of their incompetence. It is kind of like selling magic beans to a retarded kid for $5.

Generally I agree with what you say, but Sears is the retarded kid I do a lot of business with over many years, so its much more of a balance because I buy about as many magic beans as I sell.

Now I'm just waiting to see how the drama plays out.

[rsanter]

just remember..
as guys we are generally attracted to things that are shiney, loud and drive in a circle at high speed.

the shiney stuff helps the larger stuff be loud so it can drive in a circle very fast.

bob

[grillmasterp]

I do think the next coupon will be worded a bit differently...

while I would agree we are taking a bit of advantage of this, I think in the long run sears will not be hurt. the advirtising value sears has gotten is worth its weight in gold and the number of us that have taken advantage is much smaller than the number of people that they send coupons to that do not use them.
on another note, my giving coupons to friends has generated decent sales for them as well. some of things friends have bought from the added prompt of the $5 has been: top box, drop light, small tool set, air nailer, wrench set, cordless drill.
sometimes all it takes is that extra $5 to prompt the $50 purchase.


The last time they emailed a coupon it was a $10 off $20 -
Same thing - You could freely print them out.
My friendly sears assoc (She still remembers me from 3 yrs ago) - didn't even bother collecting the coupon. I probably spent over $300 out of pocket.

The 5$ of $5 coupon is really no different than the $5 off coupon that you receive if they take longer than 5 minutes when picking up an in store pick up.

I have spent over $100 that I would not have spent without the coupon.

[wil33562]

I've been reading this thread for the past week or two, but have yet to post about it.

If you have noticed during the past several months, Sears has had quite a few problems with coupons and deals on their website. If I remember correctly there have been several instances on their website where items have been mispriced down to $0.03. I believe there was a orange toolbox mispriced below $1.00 not long ago.

It appears that the above mispriced items on their website were quickly corrected and people who ordered, for the most part, were allowed to receive thier products.

Sears still has this coupon available on their site, which really surprises me. I have not used it and probably won't.

Yes, I believe Sears should have worded the ad a little better, but for people using 20-30-40 at a time it is like being a criminal. Imagine if you owned a local hardware store and the local paper ran a coupon that was the same as Sears. You probably wouldn't appreciate people coming in and repeatedly using the coupon. I know Sears is a large corporation and will probably not lose very much on this. If nothing else, they will probably sale more items.

As far as sending a letter of complaint to customer service, that is probably not a good thing. The OP linked dealnews.com as the place he/she found out about the deal. It did not originate at this forum. I don't think anything will happen legally about the letter that was sent, because Sears still has the link available on their servers. But all it takes to shut down a site like GarageJournal is one C/D letter from a Sears attorney.

Please think twice before you use this coupon in mass. I feel it's okay to use it once, but 30+ times is on the verge of ridiculous.

[Tbonekilla]

Nobody is taking advantage of Sears. Sears is constantly falsely advertising. Now they are caught up in something they have deal with. Sears has cancelled many of my Sears.com orders. The put on a real good discount. I purchase online. The order gets cancelled stating out of stock or some BS and when I get to the actual store its in stock now that the day has passed and the discounts no longer apply. This has happened to me far too often to consider it coincidence. So I will use my coupons with a big grin on my face. Plus kits are still cheaper than purchasing individual using the coupons. They are not losing any money. Corporate America isn't your friend looking out for you. They are trying to get that money out of your pocket.

[mhoffm911]

I don't feel that I am taking advantage of Sears, at all. In fact, I have bought so many EXTRA things now as a result of my being in the store to use the coupon. For example, I needed paper towels - I went ahead and bought them while there using one of the coupons on a tool (the towels are not a "tool" so therefore are exempt from the coupons). I have bought many other non-tool or non-lawn/garden items as a result of my being in the store more frequently and seeing what they have.

Also, my purchases have NOT been limited to $5 items. I have bought quite a few in the $20-25 range. I am fairly certain that their markup on such items would certainly account for the $5 coupon.

So, it is STILL my belief that Sears is actually coming out ahead.

[Stanger]

the item was not 6 cents the total out of pocket after coupon was 6 cents.
Yeah, I understand. I am still interested in which item that was. Your list reminded me of some things I need: buffing compound, buffing wheels, etc... I also wanted to tell you guys that there are two small Pro screwdrivers for $5.99 each. A good deal that fills in the gaps of the 10pc. set. They don't include many small SD's in the 10pc. set.
Grant

[rsanter]

stanger
I do not specifically remember, but I think it was jigsaw blades and a pencil.

the last time I was polishing some aluminum parts for the engine I built, I really used up the polishing wheels I had so restocking a few was in order.

I also recently got the dewalt 18V jigsaw and discovered that the old style blades I have wont work so stocking up on a few packs of blades was in order as well.

I got the small set of 2 screwdriver with the little 'clear' handles. that was a good set filler.

I would encourage all of you to get the 4 pc pick and hook set they have on sale for $5.99. its really nice with the thin padded handles they are easy to grip and work well. I was so happy with the set I got I went back and bought a set for my dad.

bob

[Stanger]

I would encourage all of you to get the 4 pc pick and hook set they have on sale for $5.99. its really nice with the thin padded handles they are easy to grip and work well. I was so happy with the set I got I went back and bought a set for my dad.

Really? I saw them but thought they looked like junk. I'll have to check them out closer. I was going to wait for the Pros to go on sale. 6 cents is the cheapest purchase I've heard of yet, thats why I asked. Too bad I don't need jigsaw blades. Actually, now that I think of it I did kill a few building a sub box last week. Maybe I will pick some up.
Grant

[rsanter]

I have not used then enough to see how they will hold up over time, however they feel good and gave no signs of bieng junk when I used them.
I think they are more comfortable than the snap on ones I have, of course those are 10+ years old not and I know those have held up well.
one of the few tools I didnt have a backup for.....

bob

[Chris Adams]

Went back again today. Bought a 28 dollar ratchet for 23, a small set of dikes for 4.99 after coupon and a Lisle tool for 2.99 after coupon. Had to wait in line three times, but it was worth it.

Sears is not losing money on this.
For everyone buying a 5.29 item for 29 cents there are thousands buying 10 on up.
Sears GP runs between 40%-60% on tools.
On chemicals like polish the GP is over 70%

When I worked for a big retailer, not quite as big as Sears, but you have bought from them... we would put stuff on sale below cost about once a week. Strangely, we never lost money.
And neither did the stockholders.

Big companies are not like Mom and Pop stores.
Not only is the scale different, the 'game' is different.
Or why you can buy a car below dealer invoice and the dealership owner still has a Rolls Royce...
Sears knows about the coupon. Sears POSTED the coupon.
Sears is honoring the coupon.
A memo from management to operations and merchandising would have a 'corrected' coupon up there in five minutes.

[fourfeathers]

You are right that they are not losing out. It is the same with their warrantied stuff. If it gets you BACK IN THE STORE, they will most likely sell you something you were not intending to buy, and THAT is where they make out.

[bmwpower]

I would encourage all of you to get the 4 pc pick and hook set they have on sale for $5.99. its really nice with the thin padded handles they are easy to grip and work well. I was so happy with the set I got I went back and bought a set for my dad.

bob

These I assume?

http://www.sears.com/shc/s/p_10153_12605_00941634000P

I just broke my first one last weekend - the right angle one. Put too much pressure on it and the tip broke. But they've lasted a long time.... Warranty return?? I would imagine I could not get just one.

[bmwpower]

You are right that they are not losing out. It is the same with their warrantied stuff. If it gets you BACK IN THE STORE, they will most likely sell you something you were not intending to buy, and THAT is where they make out.

They are taking evasive action:

http://finance.yahoo.com/q/bc?s=SHLD&t=3m&l=on&z=m&q=l&c=

If you ask me it's a good move. Even if they loose money now, odds are you will be going back in to pickup a more expensive tool later this year. Maybe you went in with your wife...and she saw something she wanted in bedding... you get the picture.

Not a lot of options holders dumping their options:

http://finance.yahoo.com/q/it?s=SHLD

[rsanter]

those are the ones. they should still warranty the one by breaking a package open.

I used to work for a company that had stores across the country (highschool job) and they always had several things in the store priced below cost as 'loss leaders'. it was funny because different stored had different loss leaders so if you wanted to do enough driving you could get alot of stuff for below cost. things on sale were often below cost while other things on sale were 5x cost while on sale because they were 8x cost every day. another company I worked for was a manufacturer and would sell some items to stores at below manufacturing cost just to keep the competition out and they would make money on all the other stuff they would sell them.
companies are very good at looking at the overall cost of buisness and pricing thing accordingly. a friend that used to work at sears said they often sold thing below cost while on sale because they would make a killing on the finance charges by getting you to put it on your sears change.

bob

[Lyaec350]

They've definitely made money on me--overpriced single sockets from $8 to $3 with coupon are still almost certainly profitable.

[NOMAD]

Yes, I believe Sears should have worded the ad a little better, but for people using 20-30-40 at a time it is like being a criminal.

Hardly criminal. Not even in the same ballpark.
The example of a mom and pop shop putting ads in a paper and then "not liking it" is BS too. People buy stacks of newspapers all the time to get coupons at the grocer on double coupon day. I know of several people who get MONEY BACK after filling up a cart.


You are forgetting that in retail, it's about moving units of merchandise as well as $. They lose a little money but move a ton of product... the bank is happy and they can borrow against their potential, not just their profit.

Besides, I've not had an instance where I have not given them money for the transaction. They move product and get money, far from "criminal".

[wil33562]

Hardly criminal. Not even in the same ballpark.



Maybe the word criminal was to harsh, because your actually not breaking the law. It is perfectly legal to do what your doing multiple times, since Sears wrote the coupon.

The example of a mom and pop shop putting ads in a paper and then "not liking it" is BS too. People buy stacks of newspapers all the time to get coupons at the grocer on double coupon day. I know of several people who get MONEY BACK after filling up a cart.

Nomad, I'm not talking about a mom and pop shop in general. I'm talking about you, yourself owning a store and having this same thing happen to YOU, the owner. How would you feel?


You are forgetting that in retail, it's about moving units of merchandise as well as $. They lose a little money but move a ton of product... the bank is happy and they can borrow against their potential, not just their profit.

I'm not really forgetting anything about the retail business. If you read my last two sentances in the statement about the above you would see the following: "I know Sears is a large corporation and will probably not lose very much on this. If nothing else, they will probably sale more items."

[GT crew]

I have used 6 of the coupons so far, and will probably return to the feeder bar a few more times before all is said and done. The first time I presented it, the cashier rang the manager who examined the coupon and ASKED that it be used not more than once a day. This sounded entirely reasonable to me so I only use one per day there...and due to the way this manager handled it, I will probably use that particular Sears store for the bulk of all future Craftsman purchases. I like Craftsman stuff and am rebuilding a tool set so the coupon is a boon to me, one that I do not want to abuse. I was even allowed to use it on a set of metric flare wrenches that were already on sale!

[Chris Adams]

snip

I'm not really forgetting anything about the retail business. If you read my last two sentances in the statement about the above you would see the following: "I know Sears is a large corporation and will probably not lose very much on this. If nothing else, they will probably sale more items."

I suspect you have never been in retail management.
Just because you are responding as a small businessman, a salesman or an employee would. It’s a whole different world in corporation retail.

People out of the trade confuse a transaction with a business operation.

People who work for others do this 99% of the time. Salesmen are the worst.

My clerks would sometimes show resentment of customers taking advantage of a particularly silly sale (50 dollar air filters going for 4.99 one time comes to mind) but even decent assistant managers’ smile and help the customer get the best deal.

And any manager that resented the customer getting a bargain, well, they didn't stay managers very long.
In retail it's not about the individual sale, it's about the keeping the customer and keeping a positive cash flow.

Retailers that forget this, like K-mart did, are soon under new ownership.

You really see this in returns.
A customer would come in with a perfectly good return. Didn't need it, wrong part, whatever.
And the counter person would fight to the death to keep from taking that return.

I used to call it "Horatio at the Counter".
They would look for a reason, or make one up, but they would do anything to avoid making that return.
In their mind they were defending the company.

Some consider a return as a personal affront, others just plain didn’t understand that returns, like having sale markdowns, are all just tools to maintain a positive cash flow.
.
Again, concerned about the transaction, not the business.

[Bevis]

I used 30 B&W coupons yesterday...4 at tool dept, 4 at another register, and the rest when I bumped into my buddys wife who rang up the rest. I also gave her 4 of the coupons as I paid for some stuff that she was buying her husband, then kindly dropped it off to him on my way home.

[milkovich]

I used one coupon to turn my $25 gift certificate into a $30 gift certificate and bought myself a 1/2" flex handle (which is NEVER ON SALE).

Chris, you sound like one of those ivory tower types. ;)

Your inventory has so many costs associated with it by the time it reaches the shelf of a retail store, you've had to buy it, ship it to the DC, stock it in the DC, Ship it to the store, stock it again in the store, and finally move it onto the floor. Instantly lopping 75%-99% off the retail means you DEFINITELY lost money, even if it was a slow mover and you need to stop the inventory cost bleeding. It makes sense to give it away but don't write a coupon that discounts EVERYTHING including low margin "A movers."

If $.06 from one of the examples listed above is "positive cash flow" then I definitely don't understand the retail business. At regular price, sears probably has a 75-60% margin built into a $5 sku, on sale, probably 40-50%. I'm guessing they don't have 98 points in a $5 cut off wheel or 12 point socket.

This would be an otherwise brilliant coupon if it didn't leave a "30-a-day" loophole in the fine print. It gets people into the store by practically giving them a $5 gift certificate vs. their usual $5 off $25 coupon. It worked perfectly in my case, they're happy, I'm happy. Using 75 in a day to buy inventory for your stand at the flea market... Sears can't be thrilled about that.

I'm not saying I'm the smertist marketing scientist on earth, maybe they factored in the "guilt" most consumers would feel using 75 coupons and this turns out to be a good way to lure people into the store. I'm not a couponologist and haven't really had any coupon marketing in my past. They're not retarded in Chicago and by the looks of what's excluded in the coupon, someone must have put SOME thought into it.

I just wish I knew what formulas or rules of thumb they use in the "guilt vs. glutton" forecasting and whether this was a mix up or on purpose.

As for clerks who try to defend the company... sounds like you actually have a good batch of people on your hands who just need more training and to be let in on the company's "strategy of the week."

[Danglerb]

I can accept that we little folk don't get the big picture, but I can't see anyway to spin this coupon other than Sears messed up and decided to let it ride, or gasp, the message still hasn't gone up the food chain.

Frankly I am a bit worried about Sears, which was purchased by Kmart, not the other way round. Walmart, Costco, Home Depot, Lowes, Kmart, Target, Ross, Macy's, Penney's, and all the smaller shops are fighting for the same dollars, or some of the same. The Whopper, IMHO is one of the worst hamburgers sold, but when they did that 99 cent promo MacDonalds passed a stone or two, and Wendy's came up with 99 menu. Retail in the USA is a mean place.

[Chris Adams]

I used one coupon to turn my $25 gift certificate into a $30 gift certificate and bought myself a 1/2" flex handle (which is NEVER ON SALE).

Chris, you sound like one of those ivory tower types. ;)
snip."


Greed on a customer’s part is the retailers’ best weapon.

Do you only have seconds at an all you can eat restaurant?
Do you only buy the minimum on a sale item, so as not to drive down the businesses GP?
If it’s an open bar, do you only have one drink, so as to protect the companies’ assets?
When there is a rebate, do you refrain from sending it? After all, they hope you don’t…




Just for milkovich;
You are still mixing up transactions and cash flow.
Cash flow has Nada to do with the individual transaction.
And cash flow is NOT the amount of money you get on a sale.

I never was called an ivory tower type.
Down and dirty was a more common complaint…

Resume timeline;
Pump jockey,
Mechanic,
Soldier,
Student
Service writer,
Manager,
Owner of small business,
Parts counter,
Assistant manager,
Manager,
Training manager,
Regional trouble shooting manager,
District manager,
Zone manager,
Division manager,
Retired,
Owner of small business
Retired again and for the last time.

Start another thread on PL statements, vs. management style, etc and we can talk cost of business, item line distribution, PDL gross profit vs. Net profit etc.

For fun, if you want I can show you why a store operating at a loss every month can still be a valuable asset.
Hint, its not a write off.:evil:

[milkovich]

Chris,

I'm going to admit that it's been a while since I graduated and I probably slept through most of the classes where they taught this stuff. My observation as an outsider is that there is no "cash" changing hands except for the $.06. Normally there is a finite number of coupons and you can calculate the redemption rates and you could convince me that the coupon had a certain dollar value, the marketing types probably even assign a dollar value to the promotion... but in this case it's an unlimited number of coupons with an unpredictable redemption rate for anyone who finds and prints it. In effect, it's a 100% off sale on everything $5. I'm sure the internal reporting shows a sale of $5.06 but the reality is... they're losing their asses on the stuff in the under $10 till 1/22. My only question is wether this was a calculated risk and they have some insight into human nature or if this was all a screw up and there's a marketing intern with a fresh resume on Monster.com.

I guess I'm lucky I don't work for a publicly traded company and have to worry about bumping up my cash flow by flat giving stuff (not just stagnant inventory) away.

I'm taking you up on your offer and am going to post a "cashflow" thread in general discussion.

[hguerrero]

Sears is my friend.

Henry

[eschoendorff]

Went to Sears with one of those coupons today, but didn't see anything that I really needed. So I gave the coupon to a young man buying a whole grocery load of tools. Hopefully he was able to use it without any issues.

[bmwpower]

Went to Sears with one of those coupons today, but didn't see anything that I really needed. So I gave the coupon to a young man buying a whole grocery load of tools. Hopefully he was able to use it without any issues.

Hopefully he didn't go to jail...

[eschoendorff]

Hopefully he didn't go to jail...

Jail????? :shocking:

[bmwpower]

Jail????? :shocking:

Yea. Isn't it illegal to use this coupon? That poor soul you gave the coupon to is probably sitting in jail right now wondering why he tried to use a fake coupon given to him by a nice man as yourself.

Oh, wait. It's on the Sears site. Nevermind.

[Stanger]

Haha, this thread is too good. Half the posts are essentially "this deal is so good its criminal", literally. My Sears is still happy to honor the coupon for me.
Grant

[Ign]

I used it today for the first time at my local store (privately owned dealer store). It scanned. It did show on the receipt as "Mult Credit, -$5.00."

I suppose IF the coupon were a fake it might convince the computer you're using a $5.00 gift card, BUT EVEN IF that were the case Sears should simply put a hold on ALL gift card purchases in its system and require they be verified by a manager.

Bottom line, if this is a fraud Sears is not trying very hard to do anything about.

Plus still no explanation on why they haven't deleted it from their site, despite the stupid /shc/ vs /ue/ argument, WHICH SIMPLY IS NOT LOGICAL

[eschoendorff]

I used it today for the first time at my local store (privately owned dealer store). It scanned. It did show on the receipt as "Mult Credit, -$5.00."

I suppose IF the coupon were a fake it might convince the computer you're using a $5.00 gift card, BUT EVEN IF that were the case Sears should simply put a hold on ALL gift card purchases in its system and require they be verified by a manager.

Bottom line, if this is a fraud Sears is not trying very hard to do anything about.

Plus still no explanation on why they haven't deleted it from their site, despite the stupid /shc/ vs /ue/ argument, WHICH SIMPLY IS NOT LOGICAL

How is this fraud???????:headscrat We've been through this....

[Chris Adams]

Used two more of them today. Got a Lisle fuel clamp tool set, 5 bucks after coupon and a Craftsman pro number two screwdriver, 3 bucks.
That is a nice screwdriver, light, good feel. Gonna get a flat blade version next time I'm in.

The coupon is not a mistake. They are generating lots of foot traffic, and loving it. The floor manager (tool department) showed me the screwdriver after I returned the ratchet I bought yesterday, and suggested I get one with the coupon, since he noticed I had used one on the ratchet!
Made sure I knew about the 15% and 20% discount clothing coupons that they are giving.3 with every purchase.
My wife wandered over to clothing and spent 80 bucks, less 15% coupon they had just given me...
Got to leave her at home next trip, can't afford it.
While in line a second time twenty minutes later for the fuel line tools, I heard the clerk telling someone where to down load 'our' coupon. It sounded like Dealtime, but I didn't bother to check.
Sears did not make a mistake on this coupon.

[number9]

:headscrat Seems half you guys almost wish Sears would pull the ad, just so you could say, "SEE, told you so".

As has been said before, if ya don't want to use it, don't........and leave it alone so the rest of us can during the remaining days. :)

I'll tell ya what........they way some of you are acting about this, I'd be hesitant to share any good deals I run across, out of fear of being labled a fruad.

..

[bmwpower]

Used two more of them today. Got a Lisle fuel clamp tool set, 5 bucks after coupon and a Craftsman pro number two screwdriver, 3 bucks.
That is a nice screwdriver, light, good feel. Gonna get a flat blade version next time I'm in.

The coupon is not a mistake. They are generating lots of foot traffic, and loving it. The floor manager (tool department) showed me the screwdriver after I returned the ratchet I bought yesterday, and suggested I get one with the coupon, since he noticed I had used one on the ratchet!
Made sure I knew about the 15% and 20% discount clothing coupons that they are giving.3 with every purchase.
My wife wandered over to clothing and spent 80 bucks, less 15% coupon they had just given me...
Got to leave her at home next trip, can't afford it.
While in line a second time twenty minutes later for the fuel line tools, I heard the clerk telling someone where to down load 'our' coupon. It sounded like Dealtime, but I didn't bother to check.
Sears did not make a mistake on this coupon.

Other than the fact that they're probably wasting a good amount of register paper, they're making out one way or another. I got the same coupons, too. I just threw out 2 bags full of them mainly because my wife doesn't need any more clothes :).

If this makes people go into Sears as well as have a better overall opinion of Sears, it's worth it to Sears.

[number9]

The coupon is not a mistake. They are generating lots of foot traffic, and loving it. The floor manager (tool department) showed me the screwdriver after I returned the ratchet I bought yesterday, and suggested I get one with the coupon, since he noticed I had used one on the ratchet!
Made sure I knew about the 15% and 20% discount clothing coupons that they are giving.3 with every purchase.

Hey, that reminds me........the day I bought those wrenches one at a time with the coupons, the register spit out a fist full (literally) of 10-15-20% Off coupons for other areas of the store. I gave them to the wife and she can't wait to go use them.

I think some of you guys are just running across clerks and managers that are a$$holes......you know the type, the ones that come in to work mad at the world anyways.........just let it be and use a different register within the store or another store all together.

..

[jimvannoy]

I have used many with no problem and plan to use many more.

[bmwpower]

Used two more of them today. Got a Lisle fuel clamp tool set, 5 bucks after coupon and a Craftsman pro number two screwdriver, 3 bucks.
That is a nice screwdriver, light, good feel. Gonna get a flat blade version next time I'm in.

The coupon is not a mistake. They are generating lots of foot traffic, and loving it. The floor manager (tool department) showed me the screwdriver after I returned the ratchet I bought yesterday, and suggested I get one with the coupon, since he noticed I had used one on the ratchet!
Made sure I knew about the 15% and 20% discount clothing coupons that they are giving.3 with every purchase.
My wife wandered over to clothing and spent 80 bucks, less 15% coupon they had just given me...
Got to leave her at home next trip, can't afford it.
While in line a second time twenty minutes later for the fuel line tools, I heard the clerk telling someone where to down load 'our' coupon. It sounded like Dealtime, but I didn't bother to check.
Sears did not make a mistake on this coupon.

I wonder if your clerk somehow gets a kickback if you use the coupons on the receipt? Anyone?

[Ign]

The last time they emailed a coupon it was a $10 off $20 -
Same thing - You could freely print them out.
My friendly sears assoc (She still remembers me from 3 yrs ago) - didn't even bother collecting the coupon. I probably spent over $300 out of pocket.

Ditto. I know this coupon was also mentioned much earlier in the thread, too. I remember this coupon, I used it for several items I had been needing, most in the $30 to $60 range. I remember buying a $60vise for $50.

With the current coupon I will almost surely go back and buy their $60 die grinder for $55...........'cause I really do need a quality die grinder right now.

[Chris Adams]

I wonder if your clerk somehow gets a kickback if you use the coupons on the receipt? Anyone?

I take it you have not bought from Sears lately.
They ALL circle an on-line address and ask you, very politely, to go to the site and tell Sears what a good job they did.
Of course I will do that, as the help has been very much above average at Sears all four times I've been in there lately.

[bmwpower]

I take it you have not bought from Sears lately.
They ALL circle an on-line address and ask you, very politely, to go to the site and tell Sears what a good job they did.
Of course I will do that, as the help has been very much above average at Sears all four times I've been in there lately.

No, I've been to Sears more in the past 2 weeks than I have been over the past couple of years. No one circled anything or mentioned anything.

What about the coupon though?

[Chris Adams]

No, I've been to Sears more in the past 2 weeks than I have been over the past couple of years. No one circled anything or mentioned anything.

What about the coupon though?

Can't see how they would get a commision on the coupon. But it's odd that they have not asked you to go to the customer service sight. Maybe they just do it when you use the coupon? They have asked me 3 out of four times, my wife about the same. I looked through the reciept and two of the clerks circled the site, www.Searsfeedback.com, and so did the floor manager.
All were nice, gracious and doing a good job, even with the return and the tool exchange.

[youm0nt]

Can't see how they would get a commision on the coupon. But it's odd that they have not asked you to go to the customer service sight. Maybe they just do it when you use the coupon? They have asked me 3 out of four times, my wife about the same. I looked through the reciept and two of the clerks circled the site, www.Searsfeedback.com, and so did the floor manager.
All were nice, gracious and doing a good job, even with the return and the tool exchange.

oh yes, the online feedback survey to win the $4000 gift card. :thumbup:

[NOMAD]

So tired of hering how this should be shut down by people who are angry they have no spare change to get tools with.
Here's how "criminal" it is:
I'm picking up some nice sets of short laser etched 3/8 drive and deep laser etched 1/4 drive sockets for .08 each out the door. I also get some nice garage clips for brooms, rakes and whatnot in the deal.

[wmonroe]

Does the item have to be $5 before or after sales tax is applied. There are a couple of sockets I need that are $4.99. With tax they would be over $5 would that work? If not I'll just buy two at a time, still a great deal.
Will

[NOMAD]

$5 before tax.

[alohavw]

I give a lot of you credit for having the nerve of using a bunch of coupons on one visit.:thumbup: Went in today and the coupons scan fine so picked up 4 sockets using 2 coupons. The sockets ended up to be $2.62 each.

:beer:

[rsanter]

used 4 more earlier to get some rol-loc style discs that I discovered that I needed. the girl questioned the coupon and the dept manager/senion guy of the department assured her it was good and to scan it. she then told him it was no good because it was a copy. he told her that it cant be a copy as its printed off the internet. thats just the way its going to look.
done deal

bob