caper
Well-known member
I have a Williams B52 ratchet that's in need of a repair kit,has anybody dealt with Williams for parts?Are kits even still available for these ratchets?
Williams repair parts
- Thread starter caper
- Start date
billymade
Well-known member
I found this on the web:
JH Williams Warranty Statement:
"Ratchets:
Warrantable ratchets purchased new will be replaced with new
ratchets. Warrantable exchange ratchets will be replaced with
newly refurbished exchange ratchets. All exchange ratchets
will be stamped with an “X” for identification. The Williams ratchet
exchange warranty policy is limited to the 1/4” drive, 3/8” drive,
and ½” drive ratchets. All broken ratchets (new and exchange)
must be returned to J.H. Williams Tool Group, 6969 Jamesson Rd,
Midland, GA 31820 with a Returned Goods Authorization number
(RGA #), freight pre-paid, in order to receive credit. Field destroyed
ratchets will not be eligible for credit."
Downloadable .pdf file of their overall warranty statement; including the above quote:
http://www.jhwilliamstoolgroup.com/DSN/wwwjhwilliamstoolgroupcom/Content/JHWTG WARRANTY.pdf
However, they do list some repair kits here:
http://www.jhwilliamstoolgroup.com/Cat-21-1-208/Drive_Tools.htm
and some are for sale online here:
http://www.google.com/products?clie...a=X&oi=product_result_group&ct=title&resnum=5
Before you spend any money; you might want to contact JH Williams and they may send you one for free.... who knows!?
JH Williams Customer Service / Service Centers info:
Email: [email protected]
Customer Service
Toll Free USA: 800-446-7404
Canada: 800-296-4787
Fax: 800-877-5687
JH Williams Warranty Statement:
"Ratchets:
Warrantable ratchets purchased new will be replaced with new
ratchets. Warrantable exchange ratchets will be replaced with
newly refurbished exchange ratchets. All exchange ratchets
will be stamped with an “X” for identification. The Williams ratchet
exchange warranty policy is limited to the 1/4” drive, 3/8” drive,
and ½” drive ratchets. All broken ratchets (new and exchange)
must be returned to J.H. Williams Tool Group, 6969 Jamesson Rd,
Midland, GA 31820 with a Returned Goods Authorization number
(RGA #), freight pre-paid, in order to receive credit. Field destroyed
ratchets will not be eligible for credit."
Downloadable .pdf file of their overall warranty statement; including the above quote:
http://www.jhwilliamstoolgroup.com/DSN/wwwjhwilliamstoolgroupcom/Content/JHWTG WARRANTY.pdf
However, they do list some repair kits here:
http://www.jhwilliamstoolgroup.com/Cat-21-1-208/Drive_Tools.htm
and some are for sale online here:
http://www.google.com/products?clie...a=X&oi=product_result_group&ct=title&resnum=5
Before you spend any money; you might want to contact JH Williams and they may send you one for free.... who knows!?
JH Williams Customer Service / Service Centers info:
Email: [email protected]
Customer Service
Toll Free USA: 800-446-7404
Canada: 800-296-4787
Fax: 800-877-5687
Last edited:
billymade
Well-known member
No problem! Glad I could help! 