Williams repair parts

[caper]

I have a Williams B52 ratchet that's in need of a repair kit,has anybody dealt with Williams for parts?Are kits even still available for these ratchets?

[billymade]

I found this on the web:

JH Williams Warranty Statement:
"Ratchets:
Warrantable ratchets purchased new will be replaced with new
ratchets. Warrantable exchange ratchets will be replaced with
newly refurbished exchange ratchets. All exchange ratchets
will be stamped with an “X” for identification. The Williams ratchet
exchange warranty policy is limited to the 1/4” drive, 3/8” drive,
and ½” drive ratchets. All broken ratchets (new and exchange)
must be returned to J.H. Williams Tool Group, 6969 Jamesson Rd,
Midland, GA 31820 with a Returned Goods Authorization number
(RGA #), freight pre-paid, in order to receive credit. Field destroyed
ratchets will not be eligible for credit."

Downloadable .pdf file of their overall warranty statement; including the above quote:
http://www.jhwilliamstoolgroup.com/DSN/wwwjhwilliamstoolgroupcom/Content/JHWTG%20WARRANTY.pdf

However, they do list some repair kits here:
http://www.jhwilliamstoolgroup.com/Cat-21-1-208/Drive_Tools.htm

and some are for sale online here:
http://www.google.com/products?client=safari&rls=en&q=williams+ratchet+repair+kit&oe=UTF-8&um=1&ie=UTF-8&ei=2oFOSqKiOYKMtAPOy9WqDQ&sa=X&oi=product_result_group&ct=title&resnum=5

Before you spend any money; you might want to contact JH Williams and they may send you one for free.... who knows!?

JH Williams Customer Service / Service Centers info:

Email: info@jhwilliamstoolgroup.com

Customer Service

Toll Free USA: 800-446-7404

Canada: 800-296-4787

Fax: 800-877-5687

[caper]

Things like this are why Billymade should have the title of Linkmaster!Thanks Billymade.

[billymade]

No problem! Glad I could help! :)