Anyone ever dealt with a Dewalt warranty?

[mdoolittle]

I had a 1/2" cordless drill burn up on me recently. I probably had less than an hour of actual run time on it. I called the 800 number, they gave me the nearest service center address.
I mailed it out Tuesday and I have just opened a package from Dewalt with my drill all fixed. WOW, that was fast.
Wondering if any of you have had any experience with them.

[Zrexxer]

I had a 1/2" cordless drill burn up on me recently. I probably had less than an hour of actual run time on it. I called the 800 number, they gave me the nearest service center address.
I mailed it out Tuesday and I have just opened a package from Dewalt with my drill all fixed. WOW, that was fast.
Wondering if any of you have had any experience with them.The local service center is lazy, rude, slow, and I'd just about rather stick an icepick through my eyeball than ever go back there. But, glad you had a good experience!

[Diesel_Crawler]

I had a grinder die about 3 weeks after I got it. I called the rep for my area and he gave me a new one.

[babzog]

When I was shopping for my miter saw, I was going to get it in the USA. I called Dewalt CS and asked if the warranty would be valid if I bought in the USA and brought it to Canada. No problem, they told me. It's a North American wide warranty.

[wakeboarder311]

i have always had great luck with dewalt.