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Old 09-13-2011, 11:50 AM   #1
byoungblood
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Default Older Snap On ratchets not under warranty longer?

I called Snap On today about getting a rebuild kit for a GM-70 1/4" drive ratchet, and a rebuild kit/replacement (it is a bit beat up, apart from it skipping teeth) for a F-710-A 3/8" drive ratchet. Snap On told me that both of them weren't under warranty any longer, and I'd have to buy rebuild kits for both.

I know both of these ratchets date from the 40s/50s, but I thought they were supposed to be warrantied for life?
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Old 09-13-2011, 01:27 PM   #2
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Default Re: Older Snap On ratchets not under warranty longer?

Snap-on warranty depends on the truck dealer and/or the mood of the person you talk to on the phone.

In before someone chimes in that they mailed a broken 1940's ratchet into SO and were sent a $175 long, flex, comfort grip 80-tooth in return.
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Old 09-13-2011, 01:59 PM   #3
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Default Re: Older Snap On ratchets not under warranty longer?

I can kinda understand the 70. It is 80 freaking years old!

The 710 is almost 60, but there are a lot of them still in use.
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Old 09-13-2011, 02:05 PM   #4
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Default Re: Older Snap On ratchets not under warranty longer?

Also, is that "G" the date code? If so it is WWII made for the government, and like the later "V" tools for military, not under normal sales terms. In fact, it could be considered "hot", unless you have the documentation from the surplus disposal people selling it to the surplus store guy in 1946...I hope the FBI isn't reading this!
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Old 09-13-2011, 02:25 PM   #5
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Default Re: Older Snap On ratchets not under warranty longer?

G models are not warrantied I am told. They are not part of their normal customer sales but rather government contracts. So no warranty applies to them.
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Old 09-13-2011, 02:36 PM   #6
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Default Re: Older Snap On ratchets not under warranty longer?

Quote:
Originally Posted by Bruce Lancaster View Post
Also, is that "G" the date code? If so it is WWII made for the government, and like the later "V" tools for military, not under normal sales terms. In fact, it could be considered "hot", unless you have the documentation from the surplus disposal people selling it to the surplus store guy in 1946...I hope the FBI isn't reading this!
Yup, the GM-70 is a "G" code tool. It was part of my grandfather's tool collection, not really sure how he came about it, although he was in the military from 46-48, and also obtained a few pieces Plomb Wright Field stuff that I have in my posession as well. It wouldn't surprise me if he bought it during his time in the Army, though I doubt he would recall how he aqcuired it today since he's nearly 84.

OK, so that explains the GM-70, but still a little curious about the F-710. Maybe I'll just send it in and see what happens. Worst case I'm out shipping.
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Old 09-13-2011, 03:06 PM   #7
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Default Re: Older Snap On ratchets not under warranty longer?

The GM-70 indicated when Snap on first started making 1/4" ratchets from their previous M-70 9/32" drive. This later switched to the more familiar TM-70 naming. There were GM-70's produced during the war with both E and G stamps, which are not under warrenty, but the stamps were usually isolated and not part of the model name on the ratchets.
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Old 09-13-2011, 06:16 PM   #8
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Default Re: Older Snap On ratchets not under warranty longer?

The moderators suggested that I finally post something instead of just hanging around and this thread is interesting to me so here goes. (if there is a place to do an introduction I missed it somehow) Anyway, in the past SnapOn has gone way beyond what you would expect to help me. My late father gave me an old SO 3/8" ratchet with a missing reverse lever etc. (the date code is 1937) I found a local dealer in his truck and asked if I could purchase the replacement parts I needed. He got me the parts and repaired it for free! Another time I found a SO 1/4" ratchet in a junk box at a yard sale (1.00$!) again I found a dealer to get parts for it but he just took it and handed me a brand new one. I can understand if they have some kind of limitations but it sounds like the dealers have some latitude in what they cover under warranty. By the way this is a great site; thanks to Ryan for this and the Jalopy Journal where I hang around also.
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Old 09-13-2011, 06:43 PM   #9
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Default Re: Older Snap On ratchets not under warranty longer?

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Originally Posted by Altec View Post
I can kinda understand the 70. It is 80 freaking years old!

The 710 is almost 60, but there are a lot of them still in use.
hey I started buying tools in 1972 and I am still only 52 so less of the old - LOL. BTW I can still run 10km every day in under 50 minutes.

I have a 3/8 snap on F-71-C ade in Canada ratchet that belonged to my dad. About 10 years ago I needed it was slipping and i wanted it rebuilt which was a struggle because of its age and I did not want a replacement. The guy on the truck took it away for a couple of weeks until he could find a kit that would work in it. I still use it even though I have a number of other 3/8 ratchets. If I remember correctly from the date emblem this one was made in the late 40s early 50s.

Last edited by ndoran; 09-13-2011 at 06:49 PM.
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Old 09-13-2011, 06:58 PM   #10
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Default Re: Older Snap On ratchets not under warranty longer?

The repair kit for the 1/4 drive ratchet is RKRA930A. The 3/8 drive kit is RKRA380
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Old 09-13-2011, 07:34 PM   #11
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Default Re: Older Snap On ratchets not under warranty longer?

Not totally on topic but here goes. In the seventies when I first became a professional mechanic.I had a couple of Snap On ratchets that needed repair. My truck man would only "sell" me an exchange ratchet with the letter E stamped on each. This meant that they would not warrantee any future damaged ratchets. I never bought another Snap On tool after that.
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Old 09-13-2011, 07:37 PM   #12
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Default Re: Older Snap On ratchets not under warranty longer?

Quote:
Originally Posted by FrankieD View Post
Not totally on topic but here goes. In the seventies when I first became a professional mechanic.I had a couple of Snap On ratchets that needed repair. My truck man would only "sell" me an exchange ratchet with the letter E stamped on each. This meant that they would not warrantee any future damaged ratchets. I never bought another Snap On tool after that.
So that's what the "E" means on all those ratchets I've seen!
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Old 09-13-2011, 07:37 PM   #13
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Default Re: Older Snap On ratchets not under warranty longer?

Damn, I think it's great they even support a ratchet that old!
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Old 09-13-2011, 07:40 PM   #14
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Default Re: Older Snap On ratchets not under warranty longer?

Quote:
Originally Posted by FrankieD View Post
Not totally on topic but here goes. In the seventies when I first became a professional mechanic.I had a couple of Snap On ratchets that needed repair. My truck man would only "sell" me an exchange ratchet with the letter E stamped on each. This meant that they would not warrantee any future damaged ratchets. I never bought another Snap On tool after that.
you showed them
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Old 09-13-2011, 07:46 PM   #15
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Default Re: Older Snap On ratchets not under warranty longer?

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Originally Posted by Buckgnarly View Post
Damn, I think it's great they even support a ratchet that old!
That is impressive since other tool manufacturers have come and gone and tools have been rendered useless with no replacement parts. Hope Snapon continues this far into the future!
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Old 09-13-2011, 08:43 PM   #16
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Default Re: Older Snap On ratchets not under warranty longer?

There are two meanings to a "E" in the war tools its a 1944 date code. If like 60s or so, some rats were refurbished at the factory and have a E stamped on the handle.
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Old 09-13-2011, 10:08 PM   #17
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Default Re: Older Snap On ratchets not under warranty longer?

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There are two meanings to a "E" in the war tools its a 1944 date code. If like 60s or so, some rats were refurbished at the factory and have a E stamped on the handle.
I've still got one or two F720x/F730x ratchets that my SO dealer swapped out to me back in the 1980's for ones that I toasted.

It/They have an E stamped on the top of the handle just below the model number. I seem to remember having one that had two E's stamped on it.

These were "Exchange" ratchets that were swapped for warranty problems of one type or another and were supposedly "factory rebuilt" rather than dealer rebuild. The looked brand new when I got them. I'm pretty sure that they had been re-chromed.

I do have a WWII vintage 1/4 inch drive SO Midget ratchet, with an oil hole in the head, that has an E stamped on it, but it stood for "Emergency" and was a Govt contracted item. It has no warranty. I bought a kit to put in it years back. It had a steel selector lever if I remember right. One of my father's friends gave it to me back when I was a kid. It's around here somewhere, I haven't seen it in a while though.

WoD

Last edited by Wrenches of Death; 09-13-2011 at 10:28 PM. Reason: I found one of the exchange ratchets and corrected the location of the E. It's a model F720, made in 1984.
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Old 09-13-2011, 11:11 PM   #18
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Default Re: Older Snap On ratchets not under warranty longer?

Any good Snap-On truck dealer will rebuild those ratchets. I brought mine a 71-15 1/2" ratchet from the late 30s and he rebuilt it with a big smile on his face....said it was the oldest ratchet he had ever done.
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Old 09-14-2011, 01:31 AM   #19
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Default Re: Older Snap On ratchets not under warranty longer?

I have asked Snap-on when I called them for warranty if they wanted the current part number of the item which they said yes. I wonder how that would work with your F-710-A.
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Old 09-14-2011, 02:42 AM   #20
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Default Re: Older Snap On ratchets not under warranty longer?

GM-70 has nothing to do with the date code, the G in GM is in reference to government issue. You really are not meant to have the ratchet since it was for government use, though now alot of us do. Government issued tools have NO warranty to you the normal consumer because you were not meant to have it.
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