Welcome to the The Garage Journal Board forums.

You are currently viewing our boards as a guest which gives you limited access to view most discussions and access our other features. By joining our free community you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact contact us.

Go Back   The Garage Journal Board > The Garage > Lighting & Electrical

Sponsored Links (Register now to hide all advertisements)

Reply
 
Thread Tools Search this Thread Display Modes
Old 09-28-2009, 12:36 PM   #1
tdkkart
Senior Member
 
tdkkart's Avatar
 
Join Date: Jun 2006
Location: Eastern Iowa
Posts: 4,893
Cool Accupro Customer Service T8 ballasts WOW!!!

I recently installed 9 2 lamp T8 Lithonia fixtures in my shop. As many have experienced, the RF emissions from these fixtures totally wiped out any chance of listening to a radio in the shop.

So, I wrote down the info off the ballasts, model# AP-RC232IP-120-1.

First, Emailed Lithonia, got an almost immediate response back, however they wanted me to contact the ballast manufacturer, AccuPro. They also stated that if the lights and/or ballasts were labelled "residential" that I should not be having this problem.

Called Accupro a few minutes ago, with no drama whatsoever they are shipping me 9 "better grade" ballasts, which they say should eliminate the problem.

I'm impressed, no questions asked, just fix the problem, end of story.
There are some reputable companies left out there.........

Only issue is that now I have to climbback up and replace all the ballasts. Could be worse, I could have to change the all the fixtures.
tdkkart is offline   Reply With Quote
Old 09-28-2009, 12:54 PM   #2
Bigrhamr
Senior Member
 
Join Date: Apr 2009
Location: North Idaho
Posts: 294
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Good to know.. Keep us posted on how the fix works.
Bigrhamr is offline   Reply With Quote
Sponsored Links (Register now to hide all advertisements)
Old 09-28-2009, 05:27 PM   #3
Steevo
Senior Member
 
Steevo's Avatar
 
Join Date: Aug 2009
Location: Idaho
Posts: 5,621
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Let us know if all of the ballasts you replace are the same model, so we know what to watch out for.
I am about to buy 14 Lithonia 8ft, 4-bulb fixtures, and would be interested in whether they use the same ballast.
Steevo is offline   Reply With Quote
Old 09-28-2009, 07:05 PM   #4
tdkkart
Senior Member
 
tdkkart's Avatar
 
Join Date: Jun 2006
Location: Eastern Iowa
Posts: 4,893
Default Re: Accupro Customer Service T8 ballasts WOW!!!

I'd stay away if you're buying from Home Depot, I THINK.
Mine came from Home Depot, and I've seen something mentioned about a "Home Depot Specified" ballast.
When I talked to the customer serrvice guy today he asked where I bought them and kinda grunted when I mentioned HD.
tdkkart is offline   Reply With Quote
Old 09-28-2009, 07:07 PM   #5
tdkkart
Senior Member
 
tdkkart's Avatar
 
Join Date: Jun 2006
Location: Eastern Iowa
Posts: 4,893
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Quote:
Originally Posted by Steevo View Post
Let us know if all of the ballasts you replace are the same model, so we know what to watch out for.
I bought 9 fixtures, hooked them up in 3 banks of 3 on seperate switches.
The interference is the same no matter which row is on, gets worse as each row is turned on. So I suspect I've got all the same ballasts.
tdkkart is offline   Reply With Quote
Old 10-01-2009, 07:50 PM   #6
Wandering
Junior Member
 
Join Date: Nov 2008
Location: Alaska movin to Western PA
Posts: 17
Default Re: Accupro Customer Service T8 ballasts WOW!!!

I built a fairly large house recently and am now in the process of building a 1600 square foot of “playroom for myself” while building the house there were times when I made the trip down to the local Home Depot and bought a some fixtures. The only electrical equipment that failed to deliver as promised was purchased from Home Depot. I also purchased about one dozen Edison based style halogen bulbs the ones with the long guarantee. Within 4 months one third of them failed.
Wandering is offline   Reply With Quote
Old 10-03-2009, 03:14 PM   #7
tdkkart
Senior Member
 
tdkkart's Avatar
 
Join Date: Jun 2006
Location: Eastern Iowa
Posts: 4,893
Default Re: Accupro Customer Service T8 ballasts WOW!!!

New ballasts arrived yesterday, installed them this morning, no more RFI issues!!

Old ballast model #AP-RC-232IP-120-1
New ballast model AP-RS-232IP-120

Problem solved for me. Anyone want to check the Menards version of this light to see which ballast they use??
tdkkart is offline   Reply With Quote
Old 10-04-2009, 03:34 PM   #8
JohnMcD348
Senior Member
 
Join Date: Apr 2009
Location: Lakeland, FL
Posts: 567
Default Re: Accupro Customer Service T8 ballasts WOW!!!

So is this just a HD brand unit and /or ballast issue? Is it related to the T8 units as opposed to the T12? Reason I ask, is I'm looking at a few from Lowes to put in my garage and Really don't want to go through the trouble of installing all those lights going through the attic (in Central Florida) only to have to uninstall them due to RFI.
__________________
JTMcD.

We sleep peaceful in our beds because Rough Men stand ready in the night to visit violence upon those who would do us harm.......G. Orwell
JohnMcD348 is offline   Reply With Quote
Old 10-04-2009, 06:31 PM   #9
Chris Adams
Senior Member
 
Join Date: Oct 2007
Posts: 2,121
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Quote:
Originally Posted by JohnMcD348 View Post
So is this just a HD brand unit and /or ballast issue? Is it related to the T8 units as opposed to the T12? Reason I ask, is I'm looking at a few from Lowes to put in my garage and Really don't want to go through the trouble of installing all those lights going through the attic (in Central Florida) only to have to uninstall them due to RFI.
It is a brand thing, not a T8 thing. I get GREAT radio reception AM/FM, Cell, Cordless phone, in my shop under ten Walmart T8 fixtures. No buzz, no crackle. Those are the super cheap ones, at 10 bucks a unit.
The HD and Lowe's T8's I have purchased were much more expensive and noisy, unreliable units.
Brand problems. Hopefully they will get that fixed someday.
Chris Adams is offline   Reply With Quote
Old 10-05-2009, 07:30 AM   #10
NUTTSGT
Super Moderator
 
NUTTSGT's Avatar
 
Join Date: Sep 2009
Location: Bucyrus, Oh
Posts: 17,080
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Glad to hear you got your problem fixed, I'd go crazy if I couldn't listen to the radio in the shop.
__________________
ERIC

Too much is.... Just enough.

My garage refurb thread.
http://www.garagejournal.com/forum/s...ad.php?t=75024


Are you military or prior military ? Please visit OUR thread and post your experience.
http://www.garagejournal.com/forum/s...ad.php?t=64422


Take a look what your USA honorable service may have done for you.
http://www.garagejournal.com/forum/s...d.php?t=100237
NUTTSGT is offline   Reply With Quote
Old 10-05-2009, 10:34 AM   #11
rocco
Senior Member
 
rocco's Avatar
 
Join Date: Feb 2007
Location: Moncton N.B
Posts: 503
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Typical Lithonia customer service - thats why i rep them.
the issues that you've had with the HD lithonia product is exactly why i always preach to buy from a wholesale electrical distributor and purchase "commercial grade" products.
__________________
13 F250 XLT 6.7 | 13 Focus SE 5 Door | 14 Mustang GT BBP | 80 Camaro Z28 | 37 Plymouth | 11 John Deere 1023E | 30 x 40 Shop, heated and cooled | 14 x 30 attached garage Lit in LED
rocco is offline   Reply With Quote
Old 10-05-2009, 11:53 AM   #12
tdkkart
Senior Member
 
tdkkart's Avatar
 
Join Date: Jun 2006
Location: Eastern Iowa
Posts: 4,893
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Quote:
Originally Posted by rocco View Post
the issues that you've had with the HD lithonia product is exactly why i always preach to buy from a wholesale electrical distributor and purchase "commercial grade" products.

Problem is, had I bought a "commercial" duty light, I may have had an even worse problem. From my understanding, "Commercial" lighting ballasts have a looser RFI spec than residential ballasts so they may have made even more RFI interference.

Commercial is not always better.
tdkkart is offline   Reply With Quote
Old 10-05-2009, 09:45 PM   #13
desertmike345
Junior Member
 
Join Date: Sep 2009
Posts: 4
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Hi
I bought 4 Lithonia 8' T12 fixtures some years back at HD. Never had a problem with them for RFI. These are in my garage. I bought 6 more of the same at HD a year or so ago for my 30 x 60 metal building. And ever since then I can't listen to radio with the lights on. After reading your post tonite I went with my radio in hand and turned each bank on one at a time (2 banks 0f 3 ea) and both banks have the same problem...RFI. I'm going to check the p/n in the morning and call ACCUPRO and see what they say. I'm sure its the same thing as yuours. Thanks alot for the info......

Mike
desertmike345 is offline   Reply With Quote
Old 10-11-2009, 02:49 PM   #14
richg
Junior Member
 
Join Date: Aug 2007
Posts: 18
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Just wanted to add something to this thread as I just installed 12 of these lights in my garage. Before purchasing, I called Lithonia and they gave me the HD SKU of the lights I should buy for my situation (start in 0F, no RFI/EMI, T8, etc). I don't have the SKU number handy, but it is the $26 "premium T8 4' two bulb strip." It is labeled for residential/commercial, has verbage on the box talking about low RFI/EMI, and has the GESB ballast (which is supposed to be spec'd to meet the residential RFI requirements).

Of the 12 I installed, there were 3 different ballast PN's among the lights. AP-RC-232IP-120-1, AO-RC232IP-120-1, AK-RC232IP-120-1. Interesting to note, the AO was physically MUCH larger than the AP or AK, and all had slightly different current draw ratings (although the difference was negligible).

These are installed on a 12.5ft ceiling, in a block building with wooden framing / drywall. I have no issues whatsoever with interference with cell phone, cordless phone, or am/fm radio.

Rich
richg is offline   Reply With Quote
Old 10-11-2009, 04:23 PM   #15
ironroad 9c1
Banned
 
ironroad 9c1's Avatar
 
Join Date: Sep 2005
Location: Gum spring,VA
Posts: 758
Default Re: Accupro Customer Service T8 ballasts WOW!!!

never had a problem with any of mine from HD....
ironroad 9c1 is offline   Reply With Quote
Old 10-11-2009, 08:54 PM   #16
desertmike345
Junior Member
 
Join Date: Sep 2009
Posts: 4
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Turns out I have Advance ballasts REL-2p60-S-A. Can't find out if these are high RFI or not. Anybody have any ideas?

Mike
desertmike345 is offline   Reply With Quote
Old 03-01-2010, 04:34 PM   #17
Teikas Dad
Senior Member
 
Join Date: Dec 2009
Location: Connecticut
Posts: 127
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Spent yesterday afternoon putting up 6 Lithonia 8', 4 T8 bulb strips on my new shop ceiling. I studied all the posts I could find here before buying the lights....made sure I got the ones that had GESB in the model number so that I wouldn't have any RFI problems.

Got everything installed and wired with a minimum of bloodshed (just a couple cut knuckles), threw the breaker and the switch....WOW - 24 5000k T8 bulbs put out some serious light (shop is 20'X20' with 10' drywall ceiling painted white).

Now comes the final test....put on my Worktunes earmuffs and turned them on to my favorite FM station...... sounded like 50 lbs of bacon frying.....

Shut the lights off...no more frying bacon. When I wired the lights I made sure that I had good grounds on them and even twisted the wires together. My ballasts are AccruPro AP-RC432IP-120-1 models. Apparently the "C" in the model number must mean commercial or something.

I called AccuPro's customer service first thing this morning and explained my dilemma....results - 6 new ballasts arriving Wednesday AM by UPS. You can't beat AccuPro's CS! They didn't even bat an eye...just asked how many ballasts I needed and I was done. If everyone else had customer service that behaved like that there would be a lot more happy customers out there.
Teikas Dad is offline   Reply With Quote
Old 03-01-2010, 05:50 PM   #18
rwhite692
Senior Member
 
rwhite692's Avatar
 
Join Date: Mar 2008
Location: Central Valley, CA
Posts: 1,826
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Quote:
Originally Posted by tdkkart View Post
Problem is, had I bought a "commercial" duty light, I may have had an even worse problem. From my understanding, "Commercial" lighting ballasts have a looser RFI spec than residential ballasts so they may have made even more RFI interference.

Commercial is not always better.
In this case, it certainly is. The Commercial Lithonia fixtures with the low THD, instant-on ballasts will not cause the RFI issues are seeking to avoid. You need to listen to Rocco. He does this (this exact thing!) for a living and he knows the Lithonia product line forwards and backwards.
__________________
My 24x36 detached garage project:

http://www.garagejournal.com/forum/s...ad.php?t=16310
rwhite692 is offline   Reply With Quote
Old 03-01-2010, 07:02 PM   #19
Rosco
Senior Member
 
Join Date: Jan 2009
Posts: 801
Default Re: Accupro Customer Service T8 ballasts WOW!!!

I have 6 8' 4-bulb and 6 4' 2-bulb lights, all T-8 in my shop (26X30) bought from HD, have had no RF issues with radio or TV.

Very good post. I will definitely keep it saved for future reference.
Rosco is offline   Reply With Quote
Old 03-02-2010, 08:28 AM   #20
bucs012
Senior Member
 
Join Date: Aug 2009
Posts: 307
Default Re: Accupro Customer Service T8 ballasts WOW!!!

Sorry to hear you have noise.

I am running 19 of the Lithonia, 4 foot, 4 bullb units and they don't bother my radio one bit................All I know is the box on all the lights said GESB- cold start to zero degrees.

I think in other posts about this, it seems like the type of building you are in and the area of the country you live in, tends to effect more than others. I believe guys in metal buildings tended to have more issues with RF. Not all, but more.
__________________
Johnston / Saylorville Lake, Iowa
" MY GARAGE " - http://s104.photobucket.com/albums/m197/bucs012/Garage/
bucs012 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Sponsored Links (Register now to hide all advertisements)


All times are GMT -5. The time now is 09:33 PM.