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Old 03-07-2010, 08:16 PM   #1
Erle385
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Default Does pittsburgh tools have a lifetime warranty?

the other day i was at harbor freight and picked up some impact sockets for 19.99. i was told that they have a lifetime warranty and that you need the receipts is that true?
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Old 03-07-2010, 08:36 PM   #2
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Default Re: Does pittsburgh tools have a lifetime warranty?

Harbor Freight tools do have a lifetime warranty as far as I know. Most places ask for the receipt, so if that's what you were told I am not surprised. Many people on here report that HF is very lenient on their returns, so even if you lose the receipt you might be ok depending on your local manager.
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Old 03-07-2010, 08:39 PM   #3
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Default Re: Does pittsburgh tools have a lifetime warranty?

I have bought many broken HF tools at the flea market and returned them for brand new ones without receipts. They have never once asked me for a receipt.
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Old 03-07-2010, 08:41 PM   #4
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Default Re: Does pittsburgh tools have a lifetime warranty?

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Originally Posted by SCscoutguy View Post
I have bought many broken HF tools at the flea market and returned them for brand new ones without receipts. They have never once asked me for a receipt.
Uh-oh. That's a controversial practice.
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Old 03-07-2010, 08:42 PM   #5
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Default Re: Does pittsburgh tools have a lifetime warranty?

I've warrantied a few things with them, and I've never needed the receipt, for anything with a lifetime warranty.
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Old 03-07-2010, 08:46 PM   #6
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Default Re: Does pittsburgh tools have a lifetime warranty?

Did you ever notice that the ink of HF receipts disappears after a month or two, I'm serious.
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Old 03-07-2010, 08:57 PM   #7
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Default Re: Does pittsburgh tools have a lifetime warranty?

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Did you ever notice that the ink of HF receipts disappears after a month or two, I'm serious.
Yes sir that applies to most retail store receipts for that matter, especially if left in a hot place. I used to work at advance and the thermal paper they used had that problem.
Created a lot of return prolems sometimes
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Old 03-07-2010, 08:59 PM   #8
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Default Re: Does pittsburgh tools have a lifetime warranty?

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Yes sir that applies to most retail store receipts for that matter, especially if left in a hot place. I used to work at advance and the thermal paper they used had that problem.
Created a lot of return prolems sometimes
Yep. I will photo copy or sometimes scan in receipts for expensive purchases.
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Old 03-07-2010, 11:05 PM   #9
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Default Re: Does pittsburgh tools have a lifetime warranty?

Why should you need the receipt?? Who else sells PITTSBURGH tools?
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Old 03-07-2010, 11:14 PM   #10
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Default Re: Does pittsburgh tools have a lifetime warranty?

Yes Limited Lifetime Warranty! I just looked at a package that my thumb ratchets came in earlier today. Thanks and good luck on your returns. Thanks D.J.
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Old 03-07-2010, 11:21 PM   #11
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Default Re: Does pittsburgh tools have a lifetime warranty?

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Originally Posted by Nealcrenshaw View Post
Why should you need the receipt?? Who else sells PITTSBURGH tools?
Excellent point, maybe the warranty is to the original purchaser, but they could sell them with the receipt, doesn't seem to make much sense.
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Old 03-08-2010, 06:09 AM   #12
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Default Re: Does pittsburgh tools have a lifetime warranty?

Could depend on the store but a cashier at my local HF said no receipt is necessary.
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Old 03-08-2010, 06:17 AM   #13
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Default Re: Does pittsburgh tools have a lifetime warranty?

All thermal paper receipts fade in short time. I've had luck storing them in folders or anywhere there isn't a light source. They seem to last 6-9 months that way.

Nothing like digging out a reciept you were good enough to save for 10 months only to see that it's a blank piece of paper....
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Old 03-08-2010, 06:33 AM   #14
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Default Re: Does pittsburgh tools have a lifetime warranty?

Yes they are but is it worth it? I see in their rag, 16$ for 25 wrench set, disposable prices.
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Old 03-08-2010, 07:04 AM   #15
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Default Re: Does pittsburgh tools have a lifetime warranty?

Quote:
Originally Posted by SCscoutguy View Post
I have bought many broken HF tools at the flea market and returned them for brand new ones without receipts. They have never once asked me for a receipt.
i suggest u hide now i said something similar once and almost had my nuts bit off.
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Old 03-08-2010, 05:17 PM   #16
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Default Re: Does pittsburgh tools have a lifetime warranty?

thx i wasnt going to buy there again if they didnt have a lifetime warranty
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Old 03-09-2010, 08:53 AM   #17
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Default Re: Does pittsburgh tools have a lifetime warranty?

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Originally Posted by D.J. View Post
Yes Limited Lifetime Warranty! I just looked at a package that my thumb ratchets came in earlier today. Thanks and good luck on your returns. Thanks D.J.
I've always wondered what is the difference between a limited and a unlimited warranty??
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Old 03-09-2010, 08:54 AM   #18
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Default Re: Does pittsburgh tools have a lifetime warranty?

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thx i wasnt going to buy there again if they didnt have a lifetime warranty
They do but at these prices they are almost disposable.
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Old 03-20-2014, 12:08 PM   #19
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Default Re: Does pittsburgh tools have a lifetime warranty?

Today I bought the PITTSBURGH 4065 Ball Joint Service Kit. At the register I asked if this PITTSBURGH tool is covered by the Lifetime Hand Tool Warranty. The cashier asked the manager and both agreed... NO!!! Not a hand tool even though it says PITTSBURGH on the box. It does not say PITTSBURGH anywhere on the tool, but on the manual enclosed and on the outer cardboard cover of the plastic case.

I looked it up on their web site and found this under the warranty tab of tool #4065...

"Manufacturer Warranty Detail We guarantee this product to be free from defects in materials and workmanship 90 days from the date of purchase. Limitations apply."
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Last edited by benatwhodotnet; 03-20-2014 at 12:10 PM. Reason: Found warranty documentation on-line.
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Old 03-20-2014, 12:51 PM   #20
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Default Re: Does pittsburgh tools have a lifetime warranty?

Quote:
Originally Posted by Nealcrenshaw View Post
Why should you need the receipt?? Who else sells PITTSBURGH tools?
The policy is that you need a receipt because of people like below.

Quote:
Originally Posted by SCscoutguy View Post
I have bought many broken HF tools at the flea market and returned them for brand new ones without receipts. They have never once asked me for a receipt.
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