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Old 04-21-2011, 07:01 PM   #1
bassman
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Default mazda key won't turn anti theft device help!

I have an 04 or 05 mazda tribute my son is using in aother part of the state. He accidently put his mustang key in the ignition, then when he put the correct key in, it won't turn. Blinking key light on dash, dealer says you gotta tow it in and have the computer reset, cause the anti theft device kicked in. Are you kidding me, you guys ever hear of this? Anybody know how to reset this thing, it'll cost a couple hundred bucks for him to have it towed and reset.
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Old 04-21-2011, 07:02 PM   #2
MoToys
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Default Re: mazda key won't turn anti theft device help!

So the correct key turns but engine won't start?
Security light on the dash flashes?

If it is just that the key will not turn in the ignition then there is no electrical issue at hand.
There is a mechanical issue that your son can remedy for the time being.

Last edited by MoToys; 04-21-2011 at 07:07 PM.
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Old 04-21-2011, 07:05 PM   #3
bassman
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Default Re: mazda key won't turn anti theft device help!

No, the key won't turn, dealer says thats how its designed.
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Old 04-21-2011, 07:11 PM   #4
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Default Re: mazda key won't turn anti theft device help!

Dealer is wrong.
First have your son check if the wheel is locked.
If not have him spray a little wd-40 in the ignition.
Put the correct key in out out a few times. Then put the key in and tap on the head of the key (while it is in the ignition cyl.) with the back of a screwdriver. Gently try turning the key while you tap the head.
Sounds like a worn ignition that you may have noticed minor issues with recently.
Stop using such a heavy key ring.
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Old 04-21-2011, 07:16 PM   #5
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Default Re: mazda key won't turn anti theft device help!

This thing has an anti theft device that sences a wrong key has been tried and supposedly locks the ignition from turning. You then have to bring it to the dealer to have the computer reset, several dealers told me the same thing. Is this the most idiotic system you've ever heard of?
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Old 04-21-2011, 07:18 PM   #6
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Default Re: mazda key won't turn anti theft device help!

I know NOTHING about Mazda's theft deterrent, but if the dealer says inserting an incorrect key will keep the lock cylinder from turning after that, I'd be really hesitant to try and force it to turn. You may end up with way more than a couple hundred bucks to fix.

Hopefully a Mazda expert will chime in here.
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Old 04-21-2011, 07:22 PM   #7
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Default Re: mazda key won't turn anti theft device help!

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Originally Posted by bassman View Post
This thing has an anti theft device that sences a wrong key has been tried and supposedly locks the ignition from turning. You then have to bring it to the dealer to have the computer reset, several dealers told me the same thing. Is this the most idiotic system you've ever heard of?
This is the first time I have ever heard this.
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Old 04-21-2011, 07:22 PM   #8
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Default Re: mazda key won't turn anti theft device help!

No, I don't want him to force it, I'm trying to see if anyone knows an easy way to reset this thing. I mean, what a stupid way to build a theft deterant. Suppose he was in the middle of nowhere with no phone, and got hurt, tried the wrong key by accident, then he can't start it with the right one, thats insane!
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Old 04-21-2011, 07:24 PM   #9
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Default Re: mazda key won't turn anti theft device help!

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Originally Posted by bassman View Post
No, I don't want him to force it, I'm trying to see if anyone knows an easy way to reset this thing.
Go buy yourself a NGS scan tool.
Seriously, this sounds fishy to me.
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Old 04-21-2011, 07:28 PM   #10
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Default Re: mazda key won't turn anti theft device help!

the mazda tribute is basicly the same as a ford escape, im a ford dealer tech. the anitheft does not lock the ignition cylinder from turning. the key wont turn because the cylinder may have jammed from the wrong key being inserted. if he forced the key it could have bent or jammed a tumbler in the cylinder. the antitheft will allow the truck to start when the correct key is inserted. i sometimes i inadvertantly put the incorrect key in sometimes when starting customer cars because they have multiple keys on their key ring. remove wrong key, insert correct key and starts right up, the system is designed to not start with incorrect signal and starts when recieves the correct key. there is no reset required after installing the wrong key. i would find another dealer, this one is pulling a fast one on you. also,i f the steering wheel is turned and jamming the colum lock, the key wont turn. try turning the wheel either way while turning the correct key.
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Old 04-21-2011, 07:34 PM   #11
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Default Re: mazda key won't turn anti theft device help!

I;ve called a couple dealers, and they said the same thing, but I was thinking the same as you, it should turn when the correct key is inserted. Maybe I should have him spray some WD40 in there and work on it gently, maybe those guys are full of it. Thank you guys, and what is a NGS scan tool, is that the man. name?
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Old 04-21-2011, 07:37 PM   #12
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Default Re: mazda key won't turn anti theft device help!

you dont need an ngs, i have one and its getting outdated fast. did he check to be sure the colum lock isnt jammed from the steering wheel being turned and preventing the key from turning. anyone that has been driving for any length has experienced that. does he have an owners manual in the truck, it may have some tips about the anit theft and ignition switch.
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Old 04-21-2011, 07:40 PM   #13
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Default Re: mazda key won't turn anti theft device help!

Yea, the steering columns not jammed and the shifters all the way in park,he did tell me something from the owners man, but I really don't remember, I'm trying to get a hold of him now.
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Old 04-21-2011, 07:41 PM   #14
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Default Re: mazda key won't turn anti theft device help!

Ngs is outdated but would work on the vehicle in question to program new keys if that where even the issue.
Trust me and follow the steps I outlined above.
Yes be gentle, I never suggested pliers or anything similar.
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Old 04-21-2011, 07:45 PM   #15
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Default Re: mazda key won't turn anti theft device help!

that tapping on the key trick works well on focus's with stuck ignition switchs. just an fyi.
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Old 04-21-2011, 07:48 PM   #16
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Default Re: mazda key won't turn anti theft device help!

Quote:
Originally Posted by 61falcon View Post
that tapping on the key trick works well on focus's with stuck ignition switchs. just an fyi.
I know.
It's because the op won't fess up to the clunker of a key chain he carries.
Little brass wafers in the ignition cylinder never stood a chance.
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Old 04-21-2011, 07:50 PM   #17
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Default Re: mazda key won't turn anti theft device help!

sounds like steering column lock, ive never heard of that wrong key thing. if the wrong key thing is real, try just pulling the neg off the battery for a minute or two; should reset anything
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Old 04-21-2011, 07:53 PM   #18
bassman
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Default Re: mazda key won't turn anti theft device help!

Also, there a trouble light blinking , its in the shape of a key, he's gonna try all this stuff when he gets home, tapping, jiggling, wd40, all that good stuff, thanks again guys.
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Old 04-21-2011, 08:28 PM   #19
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Default Re: mazda key won't turn anti theft device help!

Ill tell you 100% the ignition switch will not lock with the wrong coded key.
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Old 04-21-2011, 08:34 PM   #20
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Default Re: mazda key won't turn anti theft device help!

i had to assemble a key switch into a mazda tribute once and it was locked up even with the right key. for the life of me i can't remember what i did to fix it but the lock cyl is prob gonna have to be taken out and tinkered with till its right.

this was after i was assembling the new piece for a customer. their daughter 6yr old had jammed a file or something of some sorts down the original lock cyl and drove it out of the driveway. lol

Last edited by Bran Diezel; 04-21-2011 at 08:36 PM.
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