OutlawDrifter
Well-known member
Glad to hear they took the time, Mike. I agree, that speaks volumes.
Classic Instruments is another company I hold in high regard for their customer service. I was having some issues with the gauges in my '49 GMC after installation and called the tech service line. The president of the company actually answered my call, gave me some things to try, and then spoke to me for about 40min afterwards about my thoughts on the product. Completely blew me away!
Early in the phone conversation I had commented about the difficult nature to install the gauges, and asked him to pass it up the chain of command for me...he laughed and said, "well, its actually as high as it can go, I'm the president of the company!"
Classic Instruments is another company I hold in high regard for their customer service. I was having some issues with the gauges in my '49 GMC after installation and called the tech service line. The president of the company actually answered my call, gave me some things to try, and then spoke to me for about 40min afterwards about my thoughts on the product. Completely blew me away!
Early in the phone conversation I had commented about the difficult nature to install the gauges, and asked him to pass it up the chain of command for me...he laughed and said, "well, its actually as high as it can go, I'm the president of the company!"
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