Yep, same here... a few years back my boss was ready to drop $10k on completely re-outfitting the shop. We called two area snap-on drivers several times and informed them that if they showed up at our shop (aerospace R&D), just once, they would end up with $10k in sales on the spot.
After 3 phone calls to each, and several broken promises to show up, neither one of them could be bothered to show up and claim their $10k. edit: FYI, both rudely acted as if we were wasting their time by calling and trying to give them thousands of dollars.
Even worse, one of them stopped weekly at an auto garage about 150 yards away... so we know it had nothing to do with going out of his way or anything. Later we heard from the owner of the shop that the driver was talking **** about how he doesn't sell to "people who don't actually USE their tools".... what an ******* snob. We USE our tools... on multimillion dollar equipment. I guess snap-on isn't up to the task.
It was just pure, unadulterated snap-snobbery. Since then I vowed never to spend a dime on any snap-on tool, ever. No offense to the good dealers, but I just can't live with giving even a penny of my money to jerkoffs like that... so damn stuck on themselves that they can't even see the forest through the trees.
If I have to survive with lower quality tools just so I don't belong to that particular breed of jackass, then so be it. Maybe that makes me a snap-on hating jackass myself, but I'm more than happy to bear that title.
To top it off, we're really light on our tools since none of the equipment is ever dirty or rusted, so they would have had any sales they made free and clear with little to no warranty claims... plus we would probably have spent more per week than the cheapskates at the shop down the street.
