So the manufacturer sent out 4 representatives today to try to figure out what was going on. They were all super nice. They tried the water hose test above the door, on the door, at several angles.
They were all just as stumped as we are. They said they have never in all of their years seen...
Flashing!! That's the term I meant to use in the last post. Thank you. Yes there is flashing all the way around the entrance both where the siding meets it on the sides of the door and where the siding sits down at the top of the door. You can see the silver flashing in my photos that I...
I don't understand this theory. If it ran down the siding on the building, how is it getting past the silver siding molding trim at the edge of the door (see pics) that's on all sides, past the seal they placed on the door, into the building, and inside the channels?
As for the airflow theory...
Yes my first set of doors were big box store and they had huge gaps that not only let in rain, but snow and ice and wind. We had to keep the building shut down all winter, unable to use it, to keep from wasting propane heating the place. 6 months after install, they FINALLY refunded our money...
FYI, they have already tried to tell me in the past that I need a roof over my doors to keep water out, but I disagree. Again, I have a west facing 12 x 12 garage door with no overhang and no rain lip cut in it… So exactly like this door only an older model door… And it never leaks rain, even...
I haven't tried to duplicate it with a water hose yet.
Installer claims the panels are not on upside down, and looking at the channel on the side, they appear to be the correct direction.
I emailed for an update this morning, and Manufacture Told me they are reviewing my video and they will...
Opposite (south) side of room is solid 40' wall with 1 walk through door.
East side of room has 2 garage doors going outside 9' x 8'
West side of room has a 12' x 12' garage door that is inside that goes into the original building (fully covered with no outside access) and one 9' x 8' door...
Thanks everyone for the replies. No windows. No reason they should be leaking. I'm going nuts here trying to figure it out.
Here are two videos. This was a rain from the southwest on North facing door so it wasn't even getting direct rain. Hopefully someone can shed light on the issue...
We had brand new garage doors installed in our new garage. They poured rain in the channels, leaking water all over the floor. They even snowed and iced inside through the door seams, soaking the inner insulation. The seams did not meet together well at all and you could see daylight, so we...