Recent content by brg2290

Thanks to all who responded. Dave Nelson and gnpenning, thank you for honing in on the source of the problem. Your input suggested the springs may be in need of adjustment, mismatched or inadequate. A technician came today. We acutally spoke several hours prior to his arrival, and he...

gnpenning, thank you for all of the above. I will call the repair company today and ask about what appears to be different spring choices and, if this is the case, I'll question them on why that choice was made. I will also tell them that the spring tension is in need of adjustment, and see if...

The door is a Wayne Dalton 9600 - 18' x 8'. Yes, there is a painted line on each of the two springs. One spring shows 6 full rotations, the other spring shows 7. From what you wrote this would appear to be inadequate. Also, what you wrote aligns with the recommendation in the 9600 door...

Hello Dave. Thanks for this suggestion. Two years ago we had new torsion springs installed, and no adjustment has been made to them since then. The past couple of days I've been raising the door by actuating the opener and then giving it a two handed lift assist for about the first foot or 18...

Thank you for this suggestion. I checked and tightened these set screws about a week ago (after the new encoder, before the new logic board). Unfortunately, this did not rectify the problem. With the release pulled, the door opens relatively smoothly. The door itself is pretty heavy, but...

Hello. I have been having a problem with my opener, a Liftmaster 3800P, not maintaining limits. Several weeks ago, in searching this forum, I came across a post pointing to replacement of the Absolute Encoder as a possible solution. I did so, but the problem persisted. I subsequently...