Recent content by CSUSA

Thank you for your follow-up post and response. Again, we are sorry if your original phone call with us did not go as smoothly as it perhaps could have. I also apologize the technical data sheet for the product may leave out some things for a DIYer doing a project for the very first time. As...

Thank you for your response and for your understanding about our approach to customer service and support for the DIY market. The issue you are experiencing is in some respects illustrative of why we spend so much time on the front end in our pre-sale phone calls with our DIY customers. There is...

My name is Christopher and I am the owner of Concrete Sealers USA based in Green Bay, WI. Based on some recent feedback left in this thread about customer support experiences, I thought I would weigh in if that would be OK. First, we thank all customers for their feedback. It is great when we...