lots of interesting perspectives on both sides of this issue. i am generally surprised if a contractor answers his phone. i don't mind communicating via voicemail as i know we are on different schedules. i usually try to make a point that they can feel free to call me early AM or after dark...
I registered here after find this awesome thread via google. why do the valves they put on these things **** so hard? i can't believe i never thought of doing this - i have been breaking my knuckles emptying my tank for the last few years and this never dawned on me? must be sucking in too...