I had the same problem, but even worse. Ordered the 10in and they sent the 7in alligator style. Had to go into the store for an exchange which they handled OK and gave me a $5 giftcard for my trouble.
They did the same with me. I sent email yesterday saying they were missing. Sears asked my qualifying purchase as their response. I replied with info and this morning they added 10.00 to my balance. Looking in the history it applied like I used a get 10 back bonus on an order. Now if they fix...
Glad to help. I had to agree to some garage organizing to convince my lady to be on board.
Yeah the quality is evident by the weight especially the top chest. I have an old craftsman 40 that I remove the drawers to move it around whereas this husky chest I can easily pick up the whole box. I...
The 40 inch 10 drawers is on sale too. There were 3 in mira mesa CA. 2 had will call stickers but the last one didn't so I got it. I see in the online reviews other stores are clearing them out too. Listed as an online only item now.
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Yeah that is what I did too and then had them take another 5 off because I had an in store only coupon they gave me because an in store pickup took longer than their guarantee.
I ordered it twice. The first time took 10 days and second time only 1. I picked it up on the last day I could. So probably worth going to your store if convenient and asking if there are any unclaimed ones.
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I actually did that last week. I didn't believe they had it in stock and then while I was walking around I saw the toolbox in the top rack storage. At that point I knew I would be able to get it. I went to lunch figuring I'd get notice it was ready for pickup. I waited a bit longer after lunch...
I'm thinking the SD people doing the 40 orders haven't had the pleasure of dealing with customer service. Every interaction with Sears is a pleasure and everything always goes the way you expect it.
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