The franchise rep is an individual who owns the route and has bought into the snapon corporation. The corporate rep does not own the route and works directly for snapon. Corporate trucks are used when no one owns a franchise route in the area. The two reps should not be visiting the same shop...
My name is George and have been working on cars for 35 years. I have used the site the last couple of years for tool information and it has been invaluable. Alot of great stuff here and look forward to being a new member