Hakeem's latest activity

Looks like two equally functional wrenches. What was the warranty claim for?

Even though this wasn’t a warranty issue, I think you have a point. If they’re not honoring their return policy, I wouldn’t be...

Ok, finally an update: Matco Corporate was utterly useless. I kept calling in and asking to speak to the manager and leaving a...

You don't know how much this makes my heart sing, and gives me hope for the future!!! :love::love: That a high school actually values...

'Couple of notes; One is that in the old days- and to a certain extent today- a person's tools were his own. You bought and owned them...

Like I have said before, the smell is the same potency if you have one Xcelite or 1000, so you mignt as well have 1000.

A few years ago, after he passed, I remember opening my Dad's 80's service kit with a bunch of Xcelite mini drivers in it. At first, I...

I’m writing this on my phone so I can’t get to the other responses right now, just wanted to address that question as it’s been asked a...

Simply put: I thought this design would provide some advantages over the traditional 6pt design. More specifically: 1) they were...

Just another nail in the coffin for these legacy brands I mean literally every single debate on this forum about tool trucks the...

This. If they advertise a warranty and/or return policy and will not honor them, then you're not getting what you paid for. You've given...

Warranty ≠ return policy If he was trying to swap them, I suspect they would do it

@Hakeem as I stated earlier I agree with you and wish you good luck. Curious how Matco actually responds.

Update: I called back this afternoon and was informed that the customer service supervisor informed THEIR supervisor of the issue. I...

Seems like even these particular sockets have the warranty language saying it is returnable if not satisfied.