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Hakeem's latest activity
H
Hakeem
replied to the thread
Wright Tools Disappointment (Transforms to Respect)
.
Looks like two equally functional wrenches. What was the warranty claim for?
May 31, 2026
H
Hakeem
replied to the thread
Insanely bad customer service experience from Matco
.
Even though this wasn’t a warranty issue, I think you have a point. If they’re not honoring their return policy, I wouldn’t be...
Apr 9, 2026
H
Hakeem
replied to the thread
Insanely bad customer service experience from Matco
.
Ok, finally an update: Matco Corporate was utterly useless. I kept calling in and asking to speak to the manager and leaving a...
Apr 9, 2026
H
Hakeem
reacted to
Lassen Forge's post
in the thread
Kennedy Kits Discontinued
with
Like
.
You don't know how much this makes my heart sing, and gives me hope for the future!!! :love::love: That a high school actually values...
Apr 7, 2026
H
Hakeem
reacted to
DocsMachine's post
in the thread
Kennedy Kits Discontinued
with
Like
.
'Couple of notes; One is that in the old days- and to a certain extent today- a person's tools were his own. You bought and owned them...
Apr 7, 2026
H
Hakeem
reacted to
CoogarXR's post
in the thread
Screwdriver Sunday … let’s see ‘em
with
Haha
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Like I have said before, the smell is the same potency if you have one Xcelite or 1000, so you mignt as well have 1000.
Apr 7, 2026
H
Hakeem
reacted to
Steel_Rain's post
in the thread
Screwdriver Sunday … let’s see ‘em
with
Haha
.
A few years ago, after he passed, I remember opening my Dad's 80's service kit with a bunch of Xcelite mini drivers in it. At first, I...
Apr 7, 2026
H
Hakeem
replied to the thread
Insanely bad customer service experience from Matco
.
I’m writing this on my phone so I can’t get to the other responses right now, just wanted to address that question as it’s been asked a...
Apr 7, 2026
H
Hakeem
replied to the thread
Insanely bad customer service experience from Matco
.
Simply put: I thought this design would provide some advantages over the traditional 6pt design. More specifically: 1) they were...
Apr 7, 2026
H
Hakeem
reacted to
tarbellb's post
in the thread
Insanely bad customer service experience from Matco
with
Like
.
Just another nail in the coffin for these legacy brands I mean literally every single debate on this forum about tool trucks the...
Apr 7, 2026
H
Hakeem
reacted to
gatewaysysop's post
in the thread
Insanely bad customer service experience from Matco
with
Like
.
This. If they advertise a warranty and/or return policy and will not honor them, then you're not getting what you paid for. You've given...
Apr 7, 2026
H
Hakeem
reacted to
mike93lx's post
in the thread
Insanely bad customer service experience from Matco
with
Like
.
Warranty ≠ return policy If he was trying to swap them, I suspect they would do it
Apr 7, 2026
H
Hakeem
reacted to
cgrutt's post
in the thread
Insanely bad customer service experience from Matco
with
Like
.
@Hakeem as I stated earlier I agree with you and wish you good luck. Curious how Matco actually responds.
Apr 7, 2026
H
Hakeem
replied to the thread
Insanely bad customer service experience from Matco
.
Update: I called back this afternoon and was informed that the customer service supervisor informed THEIR supervisor of the issue. I...
Apr 7, 2026
H
Hakeem
reacted to
AdAstra's post
in the thread
Insanely bad customer service experience from Matco
with
Like
.
Seems like even these particular sockets have the warranty language saying it is returnable if not satisfied.
Apr 6, 2026
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