Recent content by HUNTERTOWNSEN

Yes i have the receipt , i found it . sears has already admitted that the guides were defective, thats part of the reason they are no longer available, and as i said before , this box has not had alot of use. Also the warranty above is not the same one that was offered on my box. but since there...

https://www.craftsman.com/customer-care/warranty-information I wil get an actual photo of the warranty that came with the box later, this is their current policy

amen

Did i ever once , even once call you stupid , your opinion is yours, but i dont have to accept it, just like I dont have to accept what sears is doing , you can do what you want , and i will do the same. I have been told more than once , you cant do this or you cant do that , or give up, or...

I am just responding to what is posted, my blood pressure is just fine

To me it is , I have no problem fighting them, it does not affect the quality of my life , and not standing up for myself , and what is right would. I am not going to go as far as suing, but im not going to just ok thanks for the token of what i spent and walk on without making an effort. IF...

thx for the luck, but its not a 25 yo box, its 18 , and its not worn out, I am no longer a pro mechanic, the box was never used at work when i was, this was my home box. sometimes the box wouldnt get used for months. its a manufacturers defect in the guides. and how many of the guys that would...

you see , your saying sit back and take it , why should i , maybe if people didnt they would be more likely to not give such a hassle, To me its a matter of point, standing against them for whats right , isnt that the same basis the united states was formed, we hadnt stood up and fought for...

sbd is supposed to honor the craftsman warranty , that was part of the deal. I am not asking for more than i paid, i am asking for a box of the same value, or just fix mine. either way, I am going to do my best to make them stand by their product. Its not really a matter of the box, its a...

thats the problem with people today, if someone or a company makes a binding agreement , then i expect them to honor it. I honor my work they should honor their written warranty. Maybe if more people followed this rule things might be different

not whining when i want to get what i paid extra for , othewise i would have bought a cheaper box, this is an odd box, calls and searches have been made by me an sears to waterloo , the manufacturer of the box, the guides this uses are no longer made , nothing i can find will work. I paid for a...

It also states that they will repair or replace with a comparable box, mine is an industrial, which they dont offer anymore ,in their own catologue it states that it is 33 percent stronger box than the pro series. I have the catologue.

what the warranty states if the toolbox EVER fails , it is a lifetime warranty to the original purchaser. i have proof i am the original purchaser.

Actually after talking to the sales rep, its not sears fighting me , its the new owners of craftsman, stanley , in the agreement when they purchased craftsman from sears, they have to honor all craftsman warranties

first off my warranty paperwork does not require a receipt , second , i sent in warranty paperwork, third i was told it was on the craftsman club, i wouldnt need a receipt, this was all when i bought it. come to find out their records only go back 7 years. So how many people have gone by what...