Recent content by Imamused33

I agree with almost every bit of what you said. "No questions asked" means they don't care how you broke it, why it stopped working or why you're unhappy with it. And they will return it promptly.... AFTER you show a receipt OR your ID. that's with every warranty. I can't get my car serviced if...

Because they're people, and people make mistakes. Some might be great at their job and still not know the rules 100%. That's everywhere, not just retail stores. That's why I make it as simple as possible, to avoid any confusion if I need to return something. Sent from my iPhone using Tapatalk

You're completely correct. However, if you need to return a tool without a receipt, you still have to have show ID. It's still "hassle free" because they're honoring the guarantee, but they still have to fill the return policy. It even mentions this at the end of the recorded message. When it...

I just took 40 seconds out of my life and actually looked at the Kobalt website. It clearly says( for sockets for life) you have to register them. In order to do that, you need a receipt and your personal information. Then you have to call them and follow the promts, pay shipping, wait 2...

No, it's business. There has to be a level of accountability. There has to be checks and balances. No manufacturer wants to give their product away for free. Even with a lifetime warranty. Sent from my iPhone using Tapatalk

Yeah, that was a disaster waiting to happen as soon as Kmart bought them. Sent from my iPhone using Tapatalk

Ok pal, just trying to help. Keep doing it your way. I, on the other hand, value my time. I'll show proof of purchase or my ID to keep my life simple. Sent from my iPhone using Tapatalk

I wasn't trying to defend anyone, I was simply offering advice to make the process easy. Didn't think it would result in an endless debate with this guy. My advice applies to pretty much any retailer or product these days. Sent from my iPhone using Tapatalk

No, I do not. Yes, exclusively sold there... Or online. Trust me, they don't make the tools. Why are you making this harder than it has to be? If you buy a starter, do you give them your phone Number for the warranty? Same concept. You don't get a replacement starter without some kind of proof...

Let me try this another way. If you want Kobalt to honor their warranty, mail your tool to them and they'll mail you a new one back. If you want a retailer to honor a manufacturer's warranty, you have to follow their return policy. These are two separate issues. Like I said, make it easy on...

I save my important purchases on my mylowes card. It's free and I don't have to keep up with my receipts. I try to use the same debit card as well, because it'll track the receipt. I also give my phone number on cash purchases. My big purchases, however, I keep the receipts just in case. I got...

Apparently it is for you. I work in retail, I understand how warranties work. Not trying to insult your intelligence, but you're getting in your own way of understanding this concept. If you'd stop trying to make the process hard, it won't be. Sent from my iPhone using Tapatalk

I agree, but what you don't understand is, in order to honor the warranty for you, they have to return it first. That allows you to either purchase a replacement, which gives you a new receipt and warranty, or pick a new tool altogether. Either way, you need proof of purchase or ID. It makes...

Calm down then, lil buddy. Try to stay open minded when someone is just trying to help. For the record, in order to take advantage of a tool warranty you have to either return it or have it repaired. Nobody repairs hand tools. Hence, RETURN. And thank you for the welcome. Sent from my iPhone...

I'm sorry, I wasn't aware of the mandatory waiting period to offer advice on a forum that you recently joined. Please enlighten me on the appropriate amount of time that I should wait before offering my opinion. I was just trying to be helpful, since you seem to have such a hard time...