Recent content by jbradjames

I wanted to update this. I was waiting for the warranty dept. They basically said we’ll give you an update when we get one. No timeline. I emailed Jeff yesterday morning and I got a call quickly from a very nice cust serv guy Ysain. I also received an email from Jeff. The main damage appeared to...

Thanks for email address 16again. Is this thing on- Again, damage was well noted on BOL. I understand Estes is responsible. I did not directly pay for shipping or chose the company. Do I have any claim to contact them directly? Even if I did, I don’t know what is needed or the cost. Damage...

it was noted by Estes on paperwork. 2nd Bendpak purchase. have quickjack also. that was missing parts and took a couple of times to get correct missing parts.

Having a terrible time with Bendpak.ordered a MD-6XP. delivered to installer damaged. looked like it was dragged behind the truck according to him. warranty department slow and now I will have paid for a new lift and may be stuck with a damaged one. Tried to PM JSK but i’m too new. I try to take...