Recent content by noskcaj619

Just and fyi - in the attached photos is what was newly installed on Tuesday 12/19. It was not like that prior. My house was built in 1998, the previous garage door did not have as big of a gap and in the picture you can see where the wires were for the old opener. For some reason this...

I’m embarrassed to say that I don’t know what jamb to jamb measurement is? I googled it but got differing responses - is that how wide my garage door is? It’s 18ft across I think, but they were supposed to come measure it. They said they did, but from the looks of it, I’m not so sure. Then again...

Should the opener be off center?! I just took this picture because I didn’t notice it before - where the hanging wires are is where the old opener was, which was dead center. Does this matter?

Unfortunately that’s not how it works with leads through HomeDepot/clopay - I paid for the door at the time of design.

Can that be done? I mean the door is too short to be to extend past the gaps. There are gaps on both sides - which I think because they failed to actually measure it. They said they did, I think they just took my measurements and went with it and lied about coming out.

After this experience, never again. It was bad from the start, but I thought the install would go smoothly because why not. He will be back, so I’ll have to talk with him about the gap. I hope he doesn’t try to play me

Sadly I had to go to work, but my wife was home with our newborn, so she was pre-occupied. She went to take a look after he let her know he was “finished” but would need to come back to install and set up the opener because of that bolt issue. She asked me if there was supposed to be those gaps...

Let me start it by saying the process felt “off” from the very beginning. And maybe this is where I went wrong, but I went through Home Depot to get this garage door installed and they contract with a local company to do the work. Our old garage door, which I don’t have a picture of, was almost...