Thanks, ya I think it is the issue I will check on Sunday my nephew I was teaching him to fix his own car, so he did not know better, and I didnt realize until it was to late that he was turning it so much.
As for the oil coming out the release, you are supposed to turn the release no more than two turns, otherwise the release o-ring can come out of its hole and oil will be spilled if this happens.
This is what thought when I noticed my newphew doing this I was like stop!! I had a feeling this...
I have bought 2 floor jacks in 4 years which I can't believe I was an ASE Master mechanic I had floor jacks I used daily for 15 plus years, and this one went today .. I'm not buying another, I see alot of people on the sears site saying the same thing but unsure if there is a fix for it or not...