Recent content by Redding

Is there possibly an invisible dog fence near by? I have seen on multiple occasions when the homeowner or even neighbor turns it on when they let the dog out it opens the door.

Have you lost power for an extended period of time? When the backup battery in these openers fail, the programming can disappear as well. Your wall control can have a scrolling fault just under the time if the battery fails. Unplug the opener and see if it will open or close. The 8500 does not...

This is likely a force issue, connected to the door mechanics itself. Its been 5 years since I put in doors professionaly, but there are multiple issues that can cause this. Watch if the door is tracking hard to one side. Could be stuck roller or bent hinge causing the roller to stick...