In my line of work I've seen enough miter saws gone wrong calls to where I know it's not worth your health and safety to repair it. Even if you were to go out and buy a new dewalt of comparable brand compound miter for $500. It's cheaper that getting injured, medical bills, insurance premiums...
I did notice that, I don't think they make a torx set. A good reason to. Buy a new set of torx
EDIT: I lied, they do make a 10 piece torx set. Here's a link for purchases from hex pro
http://www.hexpro.net/purchase-hex-wrenches-online.html
I saw these at fastenal and had to have a set
Made by hex pro, I believe in Taiwan (bummer) distributed by a company in mission viejo, ca. I believe they are rebranded by several names.
Pretty cool little guys, they feel solid and come with a lifetime warranty...
like the title says lets see your ernst socket rails. i think socket organization is one of the hardest things to overcome. the more threads the marrier.
I trust you packaged the items and checked them. Weather the buyer or somewhere In transit there was an error is the question.
My suggestion is that you resend the missing items rapidly, email an apology, and maybe even throw in a nifty tool or something.
Customer feedback is very important...
When working solely out of a cart, you have to be creative if you want to be organized and have a good amount of tools. For me, living at home still, I'm lucky I get to have a project let along a cart to put my tools in.
Btw,
Does anyone have an air tool rack? That's my next project