Thanks for the quick response. To your questions:
No drawers open
The box is full. The lift gate strained getting it into the truck.
I think that your solution of drilling a hole is the likely answer. Do you remember where you drilled? I've searched for schematics of these boxes, but only...
We moved a KRL1032 from one shop to another and somehow one of the drop down lock bars at the rear of the box shifted. The box is locked, but the left side drop down bar is 'locked' but not on the rear hooks of each drawer. The other drop down bars are closed normally. The smaller, right side...