I understand. We hope you will consider Mr Cool products again and contact us when you are looking for some information or assistance with any products of Mr. Cool.
I am the owner of skyway mini splits and we are a direct distributer for Mr Cool if you have any questions please check view or website or contact us. Due to covid many shipments are running behind so most big box stores are not selling these but we are making backorder happen. As soon as they...
This should have come with a communication wire set 16 ft. How is the system working for you now. Very strange that they did not call you back. When I called the operator asked for my name and number and confirmed I had purchased the item and I received the part 5 days later. Sorry you...