Recent content by thachman

Yes, regular mail. I almost threw mine out thinking it was junk mail. Sent from my iPhone using Tapatalk

Got my card(s) in the mail today as well! I received two cards totaling $404 bucks. If I recall I was supposed to receive a little over $300 based on the original submission. I think the non-receipt folks made out like bandits. Considering I’d given up on ever seeing these at all, I’m...

I second that. [emoji1] Sweet deal!! Hate I missed out. Sent from my iPhone using Tapatalk

Thanks. In for a set. Sent from my iPhone using Tapatalk

Just wanted to post a quick update. SnapOn was very apologetic about the situation as I think I mentioned before. They sent me a prepaid shipping label to send these back and the replacements should actually be here tomorrow according to UPS tracking. I was on the fence about returning these...

Got email from HD this morning that my item is on backorder. Expect it will still get cancelled.

Huh, I figured the odds of me getting the last one would be pretty slim. I suspect I'll get a cancellation.

Thanks. Tried to order two, and it said not enough available. Ordered one and it let me. Is there a limit of 1 per customer perhaps? Two of these would have been perfect for some garage organization I'm in the middle of. Hate the camo, but for the price it's hard to pass.

2 different ratchets out of 4 I ordered had problems. It's been about 2 weeks since I received the first one with issues. The second one I just received this Wednesday, so I called about them both yesterday. Neither have even had a socket on them at this point. Still haven't heard anything...

Update: I called customer service today and a very nice woman took all my order information and details about the damage/blemishes. She said that the info would get reviewed, and that somebody would contact me about potential replacements. All in all it was a positive experience. So...

I dig the flex heads. My FHLF80 has really become my go to. Wouldn't mind owning a FHCNF72 though. [emoji106]

So how does Snap-on handle returns? Do they send a prepaid shipping label or am I on my own dime to ship them back?

Yeah, I figured I'd get some flak. I know they're tools, but like you say I wanna be the one to scratch em first. Plus they cost a **** ton of money. Funny enough the ones I bought off EBay are in perfect shape. It's only the ones I ordered direct from Snap-On that have blemishes. Haha...

Thanks guys. I appreciate the validation. Was afraid maybe I was just being too OCD. [emoji6] I'll give them a call.

I'm just a home hobbyist/DIY guy, and I've just recently been upgrading my ratchets to pretty much all Snap-On. I've bought a couple new off of EBay, but I've bought a FLF80, an SF80A, SHLF80A, and a THLF72 straight from the Snap-On website. Of the four I've ordered from Snap-On directly, two...