Hi everyone. I work for Mac Tools and earlier this week my husband sent me a Phoenix Arizona Craigs List link for a guy advertising a Mac Tools tool box that he had converted to a remote control tool box. The posting was in the East Valley edition of Phoenix's Craig List. I saved the link my...
Yes. I work for Mac Tools. One of our Distributors tipped us off on the GJ thread. However, by the time we were informed about the thread, Mac Tools corporate was already working on a resolution for the Customer with a replacement box.
Steve - we trust the resolution you received from Mac Tools is satisfactory. The photos you provided were reviewed by our tool box engineers and they agreed there were problems with the spot welds. I know you are working with our Customer Service Manager to work out the delivery of your...