Maxxpower,
Thanks for taking the time to post here about your BendPak products. I have brought this to our production team and we will get on this immediately. I will post a response here as soon as I have more. Please allow me to get you a prototype set built right away to get you up and...
Joetomass,
I am the CSM here at BendPak and I am very sorry to hear your frustration with your lift. Please allow me to fix it for you. I see you have one or two bent runways. These runways are tested at 150% of capacity, so if you feel confident that you are under the 14000lbs limit then...
Judge,
We’ll go ahead and give you the benefit of the doubt on this one. Sounds like you’re too close to the warranty line-in-the-sand to make you go through any trouble. Plus our latest 5-2-1 warranty extends the cylinder and power unit coverage, so we’ll do some paper-work juggling to fit...
Hi c39er,
My name is Gary McVay and I am the Customer Service Manager here at BendPak. I sincerely apologize for any problem you have been having with your new HD-14 lift. I would like to address them for you and see if I can gain your loyalty back.
1. Base plate curling up: You are...
It was a PM (Private Message) sent to Pachuke so I feel obligated to keep it Private. Curiously, the PM was never responded to even though I had sent it to Pachuke a week ago – nor did I receive as of yet a direct email to myself via the link on this post. Typically that is the frustrating part...
Pachuke,
Sent a PM.
I'll refrain from using this thread for self-serving interests. I will allow you to post the outcome should you wish to do so.
I am at [email protected] if you need to chat at all.
Sincerely
Gary Mcvay
BendPak Inc
Hi vwrallyegolf,
This is Gary, I am the Customer Service Manager at BendPak. Sorry if we disappointed you in our service. I have posted the current, correct specs for flush mounting the SP-7X. Please disregard any previous versions as that plan has changed some years back and I may have...