Recent content by xbeatles4x

Silver sharpies. I buy them in five packs and I can never find them when I need them.

I did not receive a new calibration sheet, just a sticker on the wrench saying when it was last calibrated (a few days ago). There is evidence that they did tear it apart. The enamel glue thing that is on the side covering the adjustment bolt is new now and still slightly tacky.

I wanted to post this thread with an update. I received my wrench back today and I am overall very happy with my experience. My tool is working well now. Sorry how I came across initially with my post, my post was more that of asking what do I do in my predicament. I wasn't necessarily...

I think a kit to keep in your car will be car specific. The kit that I use for my Miata has an assortment of 10, 14, and 17mm sockets and wrenches. The one for my volvo has a basic set of sockets and wrenches as well as torx screw drivers and bits. The kit for my VW Bus is constantly added too...

Thank you for following up with that. It means a lot to me.

The process was as follows. I told the representative the product number and she verified that it was new enough to still service. Then I read the serial number to her. She said it was eligible for the flat rate repair / calibration. She sent me an email with a pre-paid shipping label and I...

Sorry for bugging you guys. I didn't realize they do mail order stuff too. I was under the impression that these things had to be done through a snap on truck. Anyway the nice person on the phone said turn around time is around 2 weeks so hopefully in 2 weeks I have my wrench back and in good...

I called them and was quoted $63 to get it flat rate repaired and calibrated. Seems rather reasonable so that is the route I will be going.

I full well understood that I would be doing a new calibration. No questions about it, it is a used wrench and I wanted to ensure the precision of it. The thumb wheel binding was the only thing odd about the wrench that appeared after a bit of use. My confusion lied on the fact that I have never...

I completely understand calibration not being covered under warranty. But my issue doesn't seem to be from lack of calibration more so that the thumb wheel has too much resistance to the point that it doesn't want to turn and that it wouldn't click some of the time.

If I am offered no warranty through snap on then couldn't I send it to precision instruments to inspect and repair / calibrate? I imagine they would be best suited to do is since they manufacture the wrench to begin with.

Thanks guys. Seems odd that they only warranty to the original purchaser. I'll call in the morning and see if tomorrow I can chase down a snap-on guy that might have more experience with this device.

I was more curious to know what are the motions that I would need to go through if I, as a hobbyist, needed a repair / warranty. I have never been down the tool truck route before nor have I owned a split beam wrench before. I went on their website and plugged in my address and area but it would...

Hey guys, I bought my first snap-on tool ever. It is a TQFR100C that looks brand new and has the calibration paperwork and sticker on the box from November of 2015. I did buy it second hand but suddenly it seems to have a weird issue. The thumb wheel on the torque setting side seems to have...

That's kind of what I was thinking. I'll probably end up going with the $10 hf wrench and I might just keep it in the bus with an assortment of sockets.