Recent content by zeroj8

Yeah, just 12 days shy of 6 complete months.

So there was a box on my porch this evening when I got home from work, and couldn't remember ordering anything this week... Low and behold, matco ratchet! :)

I still haven't heard anything since I called in. I do believe it is Matco's policy to respond within 1 business day of any correspondence.

So i called in to check the status on my ratchet that's been backordered since 1/18/16. The very nice lady on the phone apologized that they were on backorder and the date has been moved back to 5/27 and then said that it is not set in stone and may change again. After that I ask if I can...

I e-mailed Matco customer service in January and they said it should be about a 5 day turn around for my replacement ratchet. I sent it in on 1/18/2016 and after about 2 weeks I e-mailed them again and they said they were on backorder and would ship 2/29/2016. So I waited until after March 5th...