It should be on the packing list if they sent it.I didn’t send pictures. I told them it was a flex head ratchet that had no tension. They agreed it needed the spring washer replaced. I requested a new pin and offered to pay for it. I was told no payment was required. The pin could have made its way out of the box during shipping. The spring washers were just in a bag that wasn’t sealed.
That's basically what I said but I wasn't so graphic about it.Sometimes the holes in the handle tang will get wallered out.
Hey wait a minute...you edited your post and added that after me. It wasn't there at first!That's basically what I said but I wasn't so graphic about it.![]()

I always had good success with the swing press.That pin is pressed in. I'm assuming you already know that.
