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Menards Masterforce (Guardian 928) shaft mount opener impressions so far

428PI

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Jul 14, 2018
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Peabody, KS
Just got done installing the Menards Masterforce shaft mount opener on my 14x12 insulated shed door. Here's what I think of it so far and compared to the Liftmaster 8500. The bracket that holds the opener against the wall has two very small screws into the opener but 2 extremely long lag screws. What's up with that? Online video shows a jumper to bypass the cable tensioner sensor. I almost lost it because first time I jumped it I must not have had it in proper place and couldn't get up and down limits set. It slipped out of my pliers when I was playing with it. Luckily found it. (might be same jumper as a PC hardrive used to have). Product manual doesn't mention bypassing the sensor. Only video does. Door lock mechanism has only a 10 ft reach so don't install it too low but it is very quiet compared to the Liftmaster. Don't forget to unhook your pull rope from door as it will hook around the bottom safety sensor and bend he **** out of it first time opening door. I set mine up so it opens the door 10 ft instead of 12 feet. A lot less stress on cables and it keeps more tension on cables so we can have less chance of cables jumping on drums. If I need more height I can always pull the disconnect rope and push up but would need ladder to open and close again. There doesn't appear to be a jump in speed of unit so cables always stay tight. That was a problem with my Liftmaster 8500 on a light door. Fairly quiet. Just a little movement of unit in operation. Running it on a solid shaft. They give you 2 openers plus a key pad and it has wifi. Haven't tried that out as I don't think my wifi will reach to shed. And it's cheaper than any other alternative. And it has a battery. Haven't hooked it up yet. Says it has a 2 year life. Does one want to replace batteries every 2 years? Liftmaster wants over 600 bucks for their new model with tensioner. This was something like 382 with rebate included.
 
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428PI

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I need one for a 11 x 19
You mean it's 19 tall? I think that's out of spec. May or may not work. It can work up to 850 lb door (I'm guessing mine is less than half of that) it says up to 18 ft wide and 14 ft high. Some other drum specs you have to follow. Check info.
 

jstroede

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Joined
Oct 28, 2010
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1,085
Location
Kansas City
Hmmm, never heard of them.
It's Guardian...I hope this opener is better than most of the junk I have seen from them through the years. I haven't been impressed by anything I have seen from them really. They make hardware, openers, etc.
 

got20z

New member
Joined
Dec 22, 2014
Messages
4
Just got done installing the Menards Masterforce shaft mount opener on my 14x12 insulated shed door. Here's what I think of it so far and compared to the Liftmaster 8500. The bracket that holds the opener against the wall has two very small screws into the opener but 2 extremely long lag screws. What's up with that? Online video shows a jumper to bypass the cable tensioner sensor. I almost lost it because first time I jumped it I must not have had it in proper place and couldn't get up and down limits set. It slipped out of my pliers when I was playing with it. Luckily found it. (might be same jumper as a PC hardrive used to have). Product manual doesn't mention bypassing the sensor. Only video does. Door lock mechanism has only a 10 ft reach so don't install it too low but it is very quiet compared to the Liftmaster. Don't forget to unhook your pull rope from door as it will hook around the bottom safety sensor and bend he **** out of it first time opening door. I set mine up so it opens the door 10 ft instead of 12 feet. A lot less stress on cables and it keeps more tension on cables so we can have less chance of cables jumping on drums. If I need more height I can always pull the disconnect rope and push up but would need ladder to open and close again. There doesn't appear to be a jump in speed of unit so cables always stay tight. That was a problem with my Liftmaster 8500 on a light door. Fairly quiet. Just a little movement of unit in operation. Running it on a solid shaft. They give you 2 openers plus a key pad and it has wifi. Haven't tried that out as I don't think my wifi will reach to shed. And it's cheaper than any other alternative. And it has a battery. Haven't hooked it up yet. Says it has a 2 year life. Does one want to replace batteries every 2 years? Liftmaster wants over 600 bucks for their new model with tensioner. This was something like 382 with rebate included.
Thanks for sharing your experience. Would this be the one they currently have that is $429.99 (pre rebate price)? I have a rebate for Menards and was considering giving one of these masterforce openers a chance. I just had a 30x40x12 pole barn constructed and have three 10x10 doors.

Additionally, do you have any photos of this installed on your door?

Thanks.
 
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428PI

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Yes. Same one. I'll take pics later. The only thing I don't like is that on the keypad remote you have to enter your code to make door go down but liftmaster one can just push enter and door will go down. Oh and the light won't come on when crossing the safety eyes where on liftmaster it will.
 
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428PI

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Here's some pics. The light doesn't put out a whole lot especially that high on my 14 ft ceiling but can see where to go.
 

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got20z

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Dec 22, 2014
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4
Appreciate it.
My issue with Menards is that there are never user reviews on their products so a lot of things are a gamble. With expensive items even worse. I'll eventually be doing all three openers but will probably give one of these a chance for now. Thanks again as it's nice to see a real example of this opener.
 
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428PI

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Not sure I could handle the green
For the price you get used to it. What's good about this unit it has the battery backup, 2 remotes plus the keypad remote and has wifi capability and one can bypass the cable sensor (if you know how to do it-it's a trick).
 

engineer2

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Dec 13, 2009
Messages
11,861
Location
Chicago burbs
I installed the Chamberlain shaft mount Menards had on sale last month for $400-ish. It was surprisingly easy to install. Love the security lock and the nearly silent operation. Setting it up in the phone app sucked, but I got through it.
opener.jpg
 

kngelv

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Detroit, MI
Can you change the rotation of these based on the way they are mounted, or is up and down a fixed direction only?

James
 
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428PI

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I installed the Chamberlain shaft mount Menards had on sale last month for $400-ish
Made by Liftmaster or did Chamberlain make it for Liftmaster? I have one in my shop. They say the lock mechanism is the weak link and there's videos on repairing them with a 12 dollar universal car door lock kit. Mine hasn't given any trouble in 7 years or so. But, the lock mechanism is much quieter on the Menard's Masterforce (Guardsman) unit for what it's worth.
 

engineer2

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I looked it up "The Chamberlain Group LLC, the corporate parent company to LiftMaster, Chamberlain,"
Thanks for the tip. I'll keep an eye on the lock solenoid.
Who makes the Menards unit?
 
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purplezr2

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For the price you get used to it. What's good about this unit it has the battery backup, 2 remotes plus the keypad remote and has wifi capability and one can bypass the cable sensor (if you know how to do it-it's a trick).

My point was for similar money you get almost all the same feature from a trust brand
 
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428PI

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My point was for similar money you get almost all the same feature from a trust brand
It's probably over 100 dollars more by the time you figure another remote, keyless pad, and battery backup. And it has wifi. My older Liftmaster doesn't even have that capability without buying an add on. Perhaps the new one does. I didn't like the fact the Liftmaster tends to shift speeds as it's going down which makes the cables susceptible to jumping-at least on mine. I had to put extra pusher springs to keep the cables intact. Another expense. I do like the keyless pad on the Liftmaster better as you don't have to enter the code to make door go down after say 30 seconds.
 

jimbee

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Made by Liftmaster or did Chamberlain make it for Liftmaster? I have one in my shop. They say the lock mechanism is the weak link and there's videos on repairing them with a 12 dollar universal car door lock kit. Mine hasn't given any trouble in 7 years or so. But, the lock mechanism is much quieter on the Menard's Masterforce (Guardsman) unit for what it's worth.
As engineer2 indicated Liftmaster is Chamberlain.
 

bstar53

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Nov 4, 2023
Messages
3
I have the Menards product and Im not happy but wondering if they are all like this.
First the cable tension sensor is not compatible with the new Menards torsion system since the provided worm drive tightener gear boxes prevent the sensor from mounting close enough to cover the entire spool. I dont know if this is the difference but I have an 8 foot door and if I lower the sensor mount it interferes with lifting the door.
Second the cable lift does not lower the door unless you leave it down significantly so that there is still weight on the cables otherwise it simply unwinds the cable from the spool which then gets off the spool and wraps around the shaft.
The instructions say nothing about any door adjustment like loosening the springs and if I have to leave the door down that low for it to let gravity pull it down what is the point of having an 8 foot door?
A very poorly designed product which is going back in the box!
 

nmk_61802

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Mar 6, 2008
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966
Location
Central IL
I have the Menards product and Im not happy but wondering if they are all like this.
First the cable tension sensor is not compatible with the new Menards torsion system since the provided worm drive tightener gear boxes prevent the sensor from mounting close enough to cover the entire spool. I dont know if this is the difference but I have an 8 foot door and if I lower the sensor mount it interferes with lifting the door.
Second the cable lift does not lower the door unless you leave it down significantly so that there is still weight on the cables otherwise it simply unwinds the cable from the spool which then gets off the spool and wraps around the shaft.
The instructions say nothing about any door adjustment like loosening the springs and if I have to leave the door down that low for it to let gravity pull it down what is the point of having an 8 foot door?
A very poorly designed product which is going back in the box!


If I am understanding you correctly, you have the Ideal Easy-Set Torsion or similar. Most shaft drive openers will not be compatible with this style Torsion. Pretty sure Liftmaster/ Chamberlain specifically say this.

For shaft drive openers, balance and smooth opening is key. Typically they do like a little heavier door. Ideal will specifically say they don't recommend installing one on anything other than a vertical lift door.

Some options which also help, are to put cable minders on the door as well as limit the travel so that the a small portion of the door stays vertical, or install pusher springs.
 

bstar53

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3
Considering that both products come from Menards its really stupid and frustrating that they dont tell you this. I was really happy with the EZ Set and liked the idea of the wall mount unit but the fact that it doesnt pull the door back down is a serious design flaw even before you get to the idea that their own products down work together.
The cable should be looped so the opener provides some force in both directions like a conventional opener. Then they could eliminate the stupid cable sensor. Might take a different pully on the shaft but thats what they pay engineers for.
All it would take would be one pully in the center wound the other way with a spring tensioner on it.
Oh well off it comes and back to the store after I rip all the wires I carefully stapled in.
Buyer be ware!
 

racecougar

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Jan 26, 2021
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Considering that both products come from Menards its really stupid and frustrating that they dont tell you this. I was really happy with the EZ Set and liked the idea of the wall mount unit but the fact that it doesnt pull the door back down is a serious design flaw even before you get to the idea that their own products down work together.
The cable should be looped so the opener provides some force in both directions like a conventional opener. Then they could eliminate the stupid cable sensor. Might take a different pully on the shaft but thats what they pay engineers for.
All it would take would be one pully in the center wound the other way with a spring tensioner on it.
Oh well off it comes and back to the store after I rip all the wires I carefully stapled in.
Buyer be ware!
You need to use a conventional opener with your arrangement. This isn't a Menards thing, it's a poor selection of incompatible components.
 

73project

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Joined
Jan 16, 2014
Messages
82
I have the Menards product and Im not happy but wondering if they are all like this.
First the cable tension sensor is not compatible with the new Menards torsion system since the provided worm drive tightener gear boxes prevent the sensor from mounting close enough to cover the entire spool. I dont know if this is the difference but I have an 8 foot door and if I lower the sensor mount it interferes with lifting the door.
Second the cable lift does not lower the door unless you leave it down significantly so that there is still weight on the cables otherwise it simply unwinds the cable from the spool which then gets off the spool and wraps around the shaft.
The instructions say nothing about any door adjustment like loosening the springs and if I have to leave the door down that low for it to let gravity pull it down what is the point of having an 8 foot door?
A very poorly designed product which is going back in the box!
I had to angle my horizontal tracks upwards to maintain tension on the cables to get it to work. My tracks were completely horizontal, and the door needed to retract completely into the upper tracks to allow full height of the opening to be used. As anyone knows, a garage door that is level won't roll closed, and I wasn't willing to give up any clearance by leaving the door lower. This is a major limitation of these door openers in my opinion.
 

purplezr2

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Jun 1, 2010
Messages
5,327
Location
Central MN
I have 6 years on the following setup.

The smaller door gets used everyday, the larger door only occasionally during the summer, and all winter.






I have two LM 8900W units with ez-set doors from Ideal(or is it Clopay) that were purchased from Mendards. One door is 10' x 8'(every day door) and the other is 16' x 8' (winter only for the most part)
 
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428PI

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Jul 14, 2018
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Peabody, KS
The cable should be looped so the opener provides some force in both directions like a conventional opener. Then they could eliminate the stupid cable sensor.
I didn't even use the cable tensioner sensor but I did make sure I have the horizontal tracks angled somewhat and did lower the door aprox 2 ft to keep weight on the cables which I know are the key. Hasn't given any problems. I have a 12 ft high door so having the door open at 10 ft was no problem. I didn't have the nerve to try a higher height without helper springs. I have a small lightweight door in my shop (9x7 door) and I had to put pusher springs on to keep tension on cables. I'm also bypassing the tensioner sensor on that door too. It's the LIftmaster brand in the shop. Didn't have any problems after installing helper springs. I needed full height on the 7 ft door.
 

roblandis55

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Joined
Dec 14, 2023
Messages
2
Hi I recently bought this opener works great just can't get it to work with alexa any input would be helpful
 

kmcc927

Member
Joined
Jan 29, 2009
Messages
20
Another recommendation with jackshaft openers is to have ball bearing rollers. The bushing rollers can have too much friction for consistent closing. Especially with horizontal tracks without helper springs.
 

jawnd393

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Joined
Dec 3, 2010
Messages
128
Location
Valparaiso, IN
I'm thinking of getting the Menards Masterforce wall mount opener. I need a wall mount to make room above my lift. The 11% rebate is back. I get 3% off with one of my charge cards,

Just looking at the install instructions, it looks easier than a regular overhead opener.
I have (2) 20 year old, new in box Stanley openers. It's more work to fabricate support brackets for the power units from the 11' framing. And that would have to be in the way if I ever decide to put a ceiling in there. Wish I'd done the ceiling before I filled the garage with stuff.

Well I went and bought it. Got 2 free Menards coffee mugs for our birthdays. So it's another project on the todo list. I had a medical procedure done last month and I'm not ready to be climbing ladders yet.
 
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joendoodle

Active member
Joined
Aug 24, 2017
Messages
43
Just got done installing the Menards Masterforce shaft mount opener on my 14x12 insulated shed door. Here's what I think of it so far and compared to the Liftmaster 8500. The bracket that holds the opener against the wall has two very small screws into the opener but 2 extremely long lag screws. What's up with that? Online video shows a jumper to bypass the cable tensioner sensor. I almost lost it because first time I jumped it I must not have had it in proper place and couldn't get up and down limits set. It slipped out of my pliers when I was playing with it. Luckily found it. (might be same jumper as a PC hardrive used to have). Product manual doesn't mention bypassing the sensor. Only video does. Door lock mechanism has only a 10 ft reach so don't install it too low but it is very quiet compared to the Liftmaster. Don't forget to unhook your pull rope from door as it will hook around the bottom safety sensor and bend he **** out of it first time opening door. I set mine up so it opens the door 10 ft instead of 12 feet. A lot less stress on cables and it keeps more tension on cables so we can have less chance of cables jumping on drums. If I need more height I can always pull the disconnect rope and push up but would need ladder to open and close again. There doesn't appear to be a jump in speed of unit so cables always stay tight. That was a problem with my Liftmaster 8500 on a light door. Fairly quiet. Just a little movement of unit in operation. Running it on a solid shaft. They give you 2 openers plus a key pad and it has wifi. Haven't tried that out as I don't think my wifi will reach to shed. And it's cheaper than any other alternative. And it has a battery. Haven't hooked it up yet. Says it has a 2 year life. Does one want to replace batteries every 2 years? Liftmaster wants over 600 bucks for their new model with tensioner. This was something like 382 with rebate included.
My review / story:
My garage (pole barn) doors are 14' tall x 12' wide.
I bought @ Menards the Masterforce
®
Wall Mount Smart Garage Door Opener With Battery Backup Model Number: 24225
It is virtually Identical to the Guardian 928V (WiFi enabled) (Green instead of Grey) with battery backup.
Therefore I assume Guardian manufactures these for the Menards brand. I went with a wall mount unit because I didn't want the complexity / danger of installing an overhead opener 16' + in the air in “NO MANS LAND”.

Complexities / issues:
These units come with a slack cable monitor. If not hooked up the unit will not operate. The design of my pole barn (above the door) has no current way to mount this device.
I determined I had 3 options:
1-Install it (electrically) but do something to hold it “open” as if it was being held by the cable.
2-Build out my wall so I can install the slack cable device normally, I deferred this option to a later date.
3- I measured the resistance with a slack cable sensed @ <1 ohm (shorted micro switch) and tight cable @ 1K ohm. I jumpered the connection (in the opener) with a 1K ohm resistor.
Since the manual points out that 2 of these devices can be installed in parallel, I assume any value resistor between 500 ohms and 1K ohm would suffice.

I like that it has an integrated 1500 lumen LED light, although, mounted 16' + above the floor it is NOT enough to light up the area alone.

The incorporated motion sensor turns the light on. My in-barn security camera has an infrared sensor (for night vision) and this (I believe) motion sensor sees this as someone in the barn, so @ night it turns the light on. I disabled the motion sensor feature (IAW the manuals easy to follow instructions).

Setup with all the remotes (including outdoor numeric keypad) is / was easy, the instructions are clear and thorough. Linking to WiFi so I can use my phone to operate was also easy, and intuitive (aka BEAM V3), even for this OLD retiree. The 'app' is also intuitive in that you swipe UP to open the garage door, and swipe down to close it.

The “wall mounted” wired switch, allows the user to turn the light on an off, enable / disable the motion sensor, open or close the door, and incorporates a vacation lock, so nothing (remotely) can operate the door.

The cable for the "automatic" lock is too short for my 14' tall door, I contacted guardian and since they had them in stock, I purchased the extension cable(s) (for 2 openers) instead of fabricating my own. Comically they are 8meters (25feet) long, I needed 4 feet or so.

Comes with a lifetime warranty on the motor, sortta nice, But in all my years of garage door openers, I have never had a motor failure (plastic gear failure on a Craftsman years ago)

Noise level, The garage doors themselves make a certain amount of noise going up and down. I'm sure there is some noise made by the opener, but I don't hear any of it at floor level, Additionally the units make beep sounds at various times. rec'd a signal to open / close. And any of the numerous error codes.

Even though Menards calls this Model 24225, an inside label calls it model 928V, giving further credibility to it being made by Guardian. My research indicates Guardian units are hard to find for retail customers but are sold to "professional" installers. The list price, with all the features included in this Menards version, is several hundred $$ more.
Even in 2025, with Menards 11% rebate they were the same $382 each.

Summary: Would I buy this (Guardian / Masterforce) again knowing what I now know?

YES, In fact I bought another and mounted it on the other (but less frequently used) garage door on my pole barn.
 
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ksJoe

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Joined
Nov 25, 2017
Messages
2
I don't come to this site much, but this thread seems to be the internet's difinitive source of info about the Menars wall mount opener. At least every time I google for info about it, this thread is where I end up. So I thought I'd pass along some info I've learned in my efforts to extend the usable range for the remotes.

I'm using it in a metal building, which I suspect is why the range of the remotes is so disappointing. Sometimes I have to get right up to the door before it will open.

Something I've tried and didn't have success with:
I soldered on a generic extension to the antenna (cut the end off the extension antenna, solder the center wire to the end of the OEM antenna). I'd seen reports of that working for some on other openers, but I didn't get much range extension.

What did work for adding external antenna support:
There's a couple contacts on the opener labeled "push button" that work with a simple push button or momentary swtich. So I connected the "push button" terminals to the n/o contacts on a 850LM garage door opener receiver. The receiver is flexible on power, supporting a wide range of low voltage AC or DC, so I just connected it to the backup battery on my opener. I don't have a long range antenna connected to it yet so I don't know what range the 850LM will give me with an outdoor antenna. But I have confirmed the 850LM works to control my Menards opener. That gives me a coax antenna connector to attach to out door antennas.
 

joendoodle

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Joined
Aug 24, 2017
Messages
43
I just noticed this on the MENARDS webstie

"We are sorry Masterforce® Wall Mount Garage Door Opener With Battery Backup is currently not available at any of our stores."
.
Too bad, my (2) of these have exceeded my every expectation in pretty much daily use for about 1 1/2 years thus far, and compared to anything else out there, they were a bargain. The MENARDS customer support # (in the manual) was quite helpful, the rep was courteous and knowledgeable.

My only issue, the remote openers have an internal solder connections at the battery, it came loose on one of my remotes.. I resoldered it and it has worked fine ever since.
 
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