When I was turning a wrench for a living, I was a C'man devotee, for 3 reasons.
(1) Sears was 5 minutes up the road. The SO truck drove by once a week. I need a tool NOW, not next week.
(2) Back then they had EVERYTHING. Whitworth? Sure. Metric? Easy Peasy. that 38 mm wrench I needed? On the wall.
(3) I liked the feel of their tools compared to SO. They fit my hand better.
The downside was their wrenches were thicker, so some got the "grinder" treratment, but hey, they weren't THAT expensive.
Nowdays, C'man lost their reputation for quality. Sears went in the toilet, and C'man became more like a "hardware store brand". The "Wall of Tools" I relied on was gone, the selection sparse, and no, I don't want a Max Axcess 113 piece took set - I HAVE a tool set, and if I need something it's usually an one off. So I converted to SO, got used to their "skinny grip", because C'man was no longer a viable option for doing mechanical work, and Sears go bye bye...