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Smooth deal with Chad for a pair of pliers and a couple ratchets. Well packed and quick ship. Would recommend!

I may have misspoke earlier - I only have my hand on the handle, just below the LCD, not the end cap. I knew I was having problems if I screwed the end cap on too tight or too loose, so I stayed away from the cap once the wrench turned on. I called and they sent me a prepaid label to return...

I think it's BS that a design flaw is on the customer to pay, but the wrench is almost 9 years old, so I guess it's time to invest in "repairing" it. I appreciate the insight guys - really wasn't sure if it was a calibration issue or user error, so this definitely helped.

My cheap new daily driver: 2014 Hyundai Veloster Turbo

Yes, I have the black and red version with the 4 buttons. Guess I'll call Snap-On and explore this calibration/repair service option.

Where am I looking to determine the A vs B model? I'll have to check when I'm home this evening.

Now that you mention it, I was having problems with the end cap. It was either too tight or too loose and the wrench would have problems turning and staying on. How do you deal with this? Is there a fix or replacement part to buy? I considered it being a calibration issue too, but it was so...

I splurged on a Snap-On Techwrench TECH2FR100 (3/8" drive, 5-100 ft/lbs) for general work around the garage and cars/motorcycles. I was changing my oil/rotating tires on the new car and ran into some issues. The wrench did not have a problem for the 30 ft/lb required on the oil pan drain plug...

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I am looking for an excellent to new condition Snap-On 144TMPB 1/4" Drive Standard and Metric General Service Set. I'd like to be in the ~$300 range. Let me know what you have.