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They are going to direct you to the closest Snap on Dealer in your area to warranty it, you will have to call the dealer and set up a time and place to exchange it for the closest ratchet that resembles what you had.

Re: Snap On dealer discounts I'm fortunate enough to live right next to a very large garage and oil company in which the Snap On Dealer pulls up right outside my house every Tues morning. The franchise is actually shared by two gentleman and they have been absolutely great to me over the...

Ive been part of TeamSunex for over a year now, I think they originally got my info when I registered my warranty on their website for a 3 ton sunex aluminum floor jack I bought. Since then, every 3 months I receive an email offer in which you need to be very vigilant when it arrives because...

I've been trying to tell my friends how good SK is and their Customer Service is over the top...I had ordered 3 big socket sets from them and a couple sockets were off on the QC aspect, after a call to Customer Service, an email with my info I received within 3 days the replacement sockets and...

Hi Dogdad, when I spoke with Customer Service about that same issue the representative told me that some of the smaller sized sockets they aren't able to paint the insides with the "anti-rust coating" so they just have the chrome coating from the dipping process. I guess in a perfect world or...

I just joined the GJ Forum today but have followed it for a couple of months now and thought it was long overdue to join so I could give my .02cents on SK Tool and other tool issues. In 2011 and made one of the biggest blunders of my life and sold my entire tool collection, mostly to pay off...