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Franks Tools is very unreliable and unprofessional. Customer service is non-existent and he is kind of snappy and rude. I would usually put up with something like that if the deals were incredible or the shipping was light speed or there was some other redeeming quality, but he doesn't really...

I ordered 1 item from him in November of last year and the website said the order was received and the "status" field was blank. I really don't like to be impatient/entitled or bother people so I waited over a month, and the status never changed, so I e-mailed asking if there was tracking...