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If I had been required to return the sockets and extensions, I probably would have just written them off but all I needed to do is look for the part numbers and send an e-mail with that info- I don't use them as often as I did but I'm tired of cutting my hands on sharp Chrome edges. My SnapOn...

Must vary by location- I went to Lowe's to ask about the 1/2" sockets and they said I had to contact Craftsman- Ace told me the same and just about everyone at that store knows me well.

Why should a store that's not part of the Stanley Tool group, who owns Craftsman, have to handle a high number of warranty returns for tools they didn't sell? While we, as end users, may not need to return the old tools, they have to document the returns, deal with ordering replacements and if...

Craftsman tools that are sold by Ace, Lowes and others' policy is: If you bought it at their store, they'll replace it but if you didn't, you need to call the warranty exchange number. The requirement for a receipt (hopefully) may be coming to an end with their computer-based sales and info...

I blew dust out as a general cleaning measure but I had also removed the flue from the heater to the stack, just to see if something had built a nest inside but it was clear, so I blew air into the heat exchanger from the end where the jets are located. I really didn't see what came out, but it...

Well, my Reznor is working again. I started by replacing the flame sensor last Spring, then pulled the wires back or off of the rollout sensors a few weeks ago and also connected jumper wires. Those weren't shorted or non-functioning, so I checked the exhaust to look for blockage at the elbow...

The screwdrivers I mentioned are all Phillips- I guess flat drivers are OK as scrapers and for opening paint cans, but their time has passed and IMO, there's no reason to use those, at all. To be honest, I'm not much of a fan of Phillipos, either- once the screw or driver has a bit of wear, the...

He was also one of the FNGs and probably wanted to look good to the manager who would have wanted him to replace the whole thing- I suspect he didn't want to bother with different paperwork, but I didn't have time to screw around. It doesn't take more than removing a lock ring to remove the...

The last time I tried to exchange a Craftsman ratchet was in the '80s, at a Sears store. I was handed a repair kit. The kid told me that their policy had changed. Oh, boy- what service.......

This is the kind of info I have been looking for and Reznor's phone message just tells people to contact their local dealers/servicers. If we weren't in the middle of a cold snap, that would be much easier but again, it's not for my house, so there's no rush. I have worked as a boat service...

It seems that the thoroughness of the response from the Craftsman Warranty dept may have to do with who answers the phone, but both of the people I spoke with said my sockets could be replaced. They suggested t hat I return them to the store where I bought them, but mine came from Sears in the...

I have plenty of test leads, so I'll do this soon.

Thanks for these replies- this is the kind of info I have been looking for.

Just to have more info when I go out to work on this again: the heat exchanger is a set of tubes that meet at a collector, right? The roll out switches are normally open, or closed at room temperature? As long as I know which, I can test for continuity. I don't have a manometer but I know...

Haven't checked yet, but will when it's not so cold. Supposed to have mid-upper 40s in about a week. Still haven't seen anything other than fast flashes and can't check recent codes. Will access the switch ASAP.

Thanks

But if a relay has a burned contact or some other component fails, I could easily have a voltage drop. The tank is fresh, so the pressure shouldn't be an issue, but I don't have a way to test that, unfortunately. This isn't an absolute necessity and with the cold snap, nobody in their right...

Thinking of getting one of these as a stop-gap measure, but I don't want it if it produces as much moisture as a torpedo heater. It would allow me to pull the Reznor down and service it...

For clarity- I have worked with electrical/electronics for decades (including fuel injected engines) and when I see a problem, I want to check voltage, etc- When a part replacement without other data doesn't fix a problem, I automatically think "I have Voltage, but is it the correct voltage?"...

The LED flashes fast, but there's no change in the frequency- the panel shows that as meaning 'call for heat' but the manual I saw online mentioned a small momentary switch that should be pressed, so the most recent code(s) can be seen- mine doesn't have that kind of switch (could be...