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So here is the answer. I called them on the number listed on the tag on the tool roll 800.321.2902, which is also what is listed on their web site. What is nice is this goes directly to customer service, no "Press 1 for ***, Press 2 for yyy...." type purgatory. This was one of the things I...

Yeah coincidences can be funny (saw his comment in this thread and noted the id, but I haven't seen his other thread) But I am not in any way related to wagon. I had just created the user id years ago because without having an id, you can't see images in forum posts, and I was researching all...

It seems you have to watch Amazon 3rd party vendors for a lot more things than tools. Lots of counterfeit flash memory cards and I am sure other things. In this case though, it was bought directly from Amazon (e.g "Sold by Amazon.com LLC")

Whoops sorry, thanks for catching that, it was late and I hit the wrong key on the keyboard. It is a 952 set and you are correct the largest wrench is 22mm. I'll edit my original post

:lol: Great answer! I'll be sure to ask them about it when I call them!

I'm not anti social, my work schedule just doesn't easily allow phone calls during normal business hours, being able to post questions at odd hours (just like I just did) is a great help. But as I said, I plan on trying to find some time on Monday to call them. And yes quality issues happen to...

So I finally decided to pull the trigger on the Wright 15 piece full polish metric combination set (#952) from Amazon. After all the positive comments here I was eager to get rid of my cobbled together set of combination wrenches, some of very poor quality. So I was surprised when I opened it...