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Still looking for suggestions to improve Hot Deals...

Ryan

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Hey guys, I'm still not happy with the hot deals section. There just seems to be a lot of drama and fighting and in some cases, even illegalities. And it's all hard for me to keep up with simple because I'm not a coupon shopper at all.

In any case, the main goals for me are this:

1. Provide a medium for members to help other members find good deals.

2. Make revenue to help offset the costs of the forum through affiliate links.

Past those two things, I don't really have much direction and think that's part of the problem. I need help finding direction... So, here I am... asking for suggestions on how we can make this forum better.

Constructive criticism welcomed... so lets have it!
 
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Ryan

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For reference... 90% of the complaints I get come from the Home Depot thread it seems.
 

Ww7573

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I don't like this solution at all...

but if almost all the problems are coming from the home depot thread, how about no more home depot threads?



But on a more practical note... I think some amount of discussion on items posted is very helpful, ie, one user says i think this is a good deal and another chimes in on why its not.

but posts that say I bought one aren't that helpful, Posts should be mostly deals, some small discussion on the product, but more than 3-7 posts of discussion should move somewhere else? perhaps make it easy to start a different sub thread?
 

Toothaker

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Ryan, perhaps the issue is the nature of Home Depot's inventory management. There will be some ridiculous price, such as 1¢ masking tape, at one store, and somebody else goes to an HD store in another state and sees it for $1. Third guy goes to third store and it is out of stock. Fourth guy goes to fourth store and it is regular price. Somehow, that is the OP's fault, and bickering ensues.

Maybe a rolling cleanup of old postings? Anything more than a week old gets deleted? That way only the latest Hot Deals are visible.
 

2manytools

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For reference... 90% of the complaints I get come from the Home Depot thread it seems.

figured so.

I started to type then lost my response, but essentially it came down to non-repeatable deals. While many of the deals aren't available to use all, I feel that penny deals are not. Perhaps the 5lb bucket of screws was the exception as they seemed to be scattered in a number of stores, but by an large you got lucky if you find a penny item. Now granted, items drop at different times in different areas, so sometimes a heads up of any clearance item can be helpful. But if it is some dusty dinosaur relic, why bother posting it? I'd rather have a 'Rant & Rave of the Unlikely Repeatable Deal' sub thread.

also would be nice if people at least put what state they are in for location.

I do say I am 60% Dutch & 60% Amish (or sometimes another frugal group), as I am so tight, that I will squeeze a dollar, then re-squeeze it a couple more times. So I am all for coupons, but there are other place for that, and I'm sure a friendly PM will get you some help. If it is a generic coupon that is not limited, I think that should be fine to post, which I think is already known.
 

Sharkbiteattack

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Personally I don't see any problem with the way things are currently being done. I like the fact that this forum stays fairly organized by grouping deals into single threads as opposed to a million things scattered all over the place. I do feel like you are always policing the threads telling people to cut the chatter and only post deals. IMO people should be allowed to discuss the products and retailers they are purchasing from.

Is it possible you can provide us with some of the complaints you've been receiving? Would you mind telling us how much the forum costs to operate? Have you looked into allowing members to donate money and receive some sort of acknowledgment below their avatar?
 

2manytools

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Personally I don't see any problem with the way things are currently being done. I like the fact that this forum stays fairly organized by grouping deals into single threads as opposed to a million things scattered all over the place. I do feel like you are always policing the threads telling people to cut the chatter and only post deals. IMO people should be allowed to discuss the products and retailers they are purchasing from.

Is it possible you can provide us with some of the complaints you've been receiving? Would you mind telling us how much the forum costs to operate? Have you looked into allowing members to donate money and receive some sort of acknowledgment below their avatar?

There are a few threads for retail discussion. I don't think they get posted to much, as they aren't in the Hot Deals category. Maybe they should move over to help separate the deals from the water-cooler talk
 

Omni

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I like toothfaker’s ideal of a “rolling clean up.”
I would go further and suggest that it happens daily.
Come midnight, delete.
It would ensure that bickering wouldn’t go on for long periods of time over a single item.
If a person is active here, they will see the deal, or they can pm a friend to ask what they missed.

Personally… I would delete EVERYTHING from the beginning of time in BOTH Lowes and Home Depot’s threads (and anything related) and start new.
Fresh starts are good. new people coming here don’t have to learn about all the drama from the past, it’s just not necessary. Besides, any deals from back then are completely useless now.
Yep, reboot, and start new.
 
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mike93lx

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The HD thread is so clogged with **** that i don't remeber the last time i looked.

How about allowing links to only items that can be purchased online and if possible, creating a mechanism where you can collect feedback from users about the deal? I'm thinking of coupon sites that allow users to say whether it worked, letting others determine if it is worth pursuing?

Also, maybe auto archiving after a week or so? If it is really a hot deal, it is more than likely limited time only
 

Sharkbiteattack

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There are a few threads for retail discussion. I don't think they get posted to much, as they aren't in the Hot Deals category. Maybe they should move over to help separate the deals from the water-cooler talk

Well let me rephrase myself, I guess there should be "limited discussion" as opposed to rants. There are very useful comments about retailers, for example, in the HD case many people may not be aware of how hard it can be to make a return on an item if you paid using store credit as opposed to a gift card.

There's another retailer that I will abbreviate by calling CTB that I would personally not recommend. Why? because they will charge you right away and it may take a month or longer to receive your items. IMO I actually think it is more helpful to share a personal experience so that others know what they might be getting themselves before spending their hard earned money on a "Hot Deal"
 

Aura

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Ryan, Don't know how you would monetize it, but I liked it the way it was in the beginning. No threads, no bickering just individual deals. Run into a good deal on a hammer, drill or hammerdrill? Post the particulars and move on.
 

DTuck

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Somehow prevent leaches who follow the threads from stealing deals from members of GJ. Whether it be a members only section of the forum with (x) amount of posts or a monetary amount to support GJ.
 

InDaRed2

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Personally I don't see any problem with the way things are currently being done. I like the fact that this forum stays fairly organized by grouping deals into single threads as opposed to a million things scattered all over the place. I do feel like you are always policing the threads telling people to cut the chatter and only post deals. IMO people should be allowed to discuss the products and retailers they are purchasing from.

Is it possible you can provide us with some of the complaints you've been receiving?
This. I think there needs to be discussion in most of these threads to help each other out to find deals and determine what not to waste your time on.
Sad that a few trolls have to ruin it for everybody!
And this.

I actually like the home depot thread except for the people bragging about the "secret forum" and then posting stupid "deals". I personally usually dont buy home depot sale items to resell and make money. Im a cheap *** so i like to buy stuff when they are really cheap and i want to pass that savings along to others.

I don't post a whole lot of home depot mark downs because they are easy enough to find on your own (if youve read the how to's here) and they vary so much region to region. I think most people that complain are the ones that don't have time or are too lazy to go to the store every day and are mad they can't replicate the deals.

Just my opinion...
 

Fbmoose48

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Cut the chatter. No (replicable and available) deal = no post. Violate and be warned, violate again and loose posting privilege.

Police "affiliate links", if the proceeds "support the cause" great, but if they enrich and individual member that's not keeping this forum in the black and I do not support it.

Create a "post template" so all deals have the necessary information to be useful: date, location, retailer, shipping cost, discount code, condition, etc.

There are plenty of places to discuss tool, manufacturers, advice, salesmen, experiences, etc. In other threads, this isn't the place. I visit this corner of the forum less and less and each time I find it more frustrating - I don't want to wade through 29 posts of whinning and bickering just to find someone 1000 miles away got something I'm interested in for a deal at a Home Depot of unknown location.
 
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tarbellb

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HD thread (and Sears) is a cesspool of scammers and lowlifes w/ a bargain DIY'er sprinkled in.

DELETE IT!


If you really must keep it, likely for the revenue then make the entire section accessible after 50 post or something. Keeps the trolls and resellers to a minimum.

Other then that great job, oh and that poll you took months ago... what happened with that?
 

potato

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maybe sub threads.deals only in main thread and sub threads for discussions if a person chooses.and if needed appoint a semi-moderator for each thread so you don't have to deal with complaints as much.let the thread moderator handle it.
 

BillMoney

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HD thread (and Sears) is a cesspool of scammers and lowlifes w/ a bargain DIY'er sprinkled in.

DELETE IT!


If you really must keep it, likely for the revenue then make the entire section accessible after 50 post or something. Keeps the trolls and resellers to a minimum.

Other then that great job, oh and that poll you took months ago... what happened with that?

that's going to far man and what is causing the issues is when people post stuff like this

report it and move on
 
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2manytools

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HD thread (and Sears) is a cesspool of scammers and lowlifes w/ a bargain DIY'er sprinkled in.

DELETE IT!


If you really must keep it, likely for the revenue then make the entire section accessible after 50 post or something. Keeps the trolls and resellers to a minimum.

Other then that great job, oh and that poll you took months ago... what happened with that?


I like the 50+ post suggestion. Not so much calling us scammers & lowlifes. I'm sure there are a few, but I can't even figure out how you came to that conclusion. 2 of my more visited threads, and yes there is always that someone thinking returning stuff with out a receipt is kosher, but I think most around here are pretty level headed.
 

Bzrollin

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Isn’t this a discussion board? Kinda goes against that to say you can’t have a discussion about a deal, no? Haha. I think the only deals posts way kind of caters to the flippers/couponers/SDers. Honestly I think either way is ok, but we need some clear rules in the first post in each deal thread. Also a link to the how to find deals at hd in the hd thread. I think a format would be great, I always forget some info when I post something. I like the post count to access idea despite that my post count might not get me there.
 

wkndwarrior29

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I think it would be fair to limit others affiliate links, if anyone benefits it should be the host.

Can you designate additional moderators? Maybe choose 'leads' for the popular threads to ban those causing drama.

Sent from my XT1650 using Tapatalk
 

thertel

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1. We need to archive the threads more frequently, every month for the major threads (Sears, HD, Lowes, Amazon).

2. The discussion in the deal threads is mostly fine. It is mostly relevant to the deals / retailer. The exceptions are obvious, and see #3 below for the fix. We also have a few repeat whiners in certain threads. If you can't be bothered to read/skip/ignore a person you disagree with, it is your issue, not Ryans...

3. We need a dedicated moderator that handles just the Hot Deals section, to take it off your plate. I'd suggest the following guidelines for that moderation:


A. Lock & archive the major threads monthly, minor threads as needed.​



B. Proactively edit/delete the stuff that is deemed unacceptable such as:​

a. Generated Coupon codes
b. The reseller bragging (HD thread)
c. Create/Move a topic to a new thread in an appropriate sub-forum if needed to keep discussion where it belongs.
d. Handle all the user reports for the Hot Deals forum.


4. I know people get frustrated with the "unreplicatable" deals in the HD and Lowes thread, but due to how those retailers manage their clearance, a large majority of the deal are very much YMMV (Your Mileage May Vary), its good to be aware of them, as they may show up in your local store. It however isn't worth you getting upset that you couldn't find the same deal. That is just the nature of the deal hustle.


5. The vast majority of users in the Hot Deals area are genuinely good people trying to pass on deals, and help others out. Just recently on the Proto Socket set deal, I missed out, and another member graciously offered me one of theirs for what they paid.
 
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61scout80

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Forward what it's worth, this section brought me back to the forum after a long time forgetting to stop by.

I agree the drama *****, sometimes it gets a little chatty, but this section has a lot of value.

Surely there are a few screen names that seem to be very active on here that can take on moderating?

Make the rules basic. The section exists and it's the wild West, posting illegal things gets you booted, bickering is a temporary ban, reporting anything that's neither of those also gets you a time out.

This area can't exist without the some chat, so trying to limit it to only deals will always fail, no matter how hard you try.
 
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timdgsr

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Thanks for the opportunity to add our thoughts/opinions Ryan.

I’d like to see what the complaints really are.

Cleaning up the threads daily doesn’t make sense, as some deals last longer than a day.

Cleaning up the threads monthly doesn’t accomplish anything other than making the thread less pages in length. Is it a regular complaint that they’re too long?

A thumbs up/rep system seems like it would be a good idea to me. A lot of posts are simply folks saying “thanks for the deal”. And while it’s good to be appreciative, it junks up the threads and spawns more responses.

I assume the Hd complaints are due to the way Home Depot clearances items out. YMMV, as stated earlier. You’re not entitled to deals, that doesn’t mean that some of us don’t benefit if our store is running a simiar clearance. If the Hd thread ticks you off, maybe just don’t open it?

An additional moderator/s would probably help, but can also get overbearing if it gets a bit too strict.
 
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Ryan

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Thanks for the opportunity to add our thoughts/opinions Ryan.

I’d like to see what the complaints really are.

Cleaning up the threads daily doesn’t make sense, as some deals last longer than a day.

Cleaning up the threads monthly doesn’t accomplish anything other than making the thread less pages in length. Is it a regular complaint that they’re too long?

A thumbs up/rep system seems like it would be a good idea to me. A lot of posts are simply folks saying “thanks for the deal”. And while it’s good to be appreciative, it junks up the threads and spawns more responses.

I assume the Hd complaints are due to the way Home Depot clearances items out. YMMV, as stated earlier. You’re not entitled to deals, that doesn’t mean that some of us don’t benefit if our store is running a simiar clearance. If the Hd thread ticks you off, maybe just don’t open it?

An additional moderator/s would probably help, but can also get overbearing if it gets a bit too strict.


Here are some typical complaints:

- That guy bought all the available units, is now flaunting it on the forum, and only did it for profit.

- That guy called me an ******* because I disagreed with the morale standard in which he got that deal.

- That guy is posting "fake deals" with the direction of a "secret forum" in an effort to get the bulk of people to miss the "real deal."

- That guy is discussing **** that isn't related to a deal of any kind and I'm getting annoyed by the notifications. I thought this was a deal forum?

- That guy is complaining about my discussion posts, but he never posts deals of any kind!

****

It's all pretty silly stuff. The thing of it is, each instance takes time to read through the thread and then make judgements of who is in the wrong and who isn't. And sometimes I get super busy and don't have time to investigate thoroughly and end up making a mistake.

I try to alleviate this by restricting posts to DEALS ONLY and no discussion, but that didn't work worth a damned... and others had valid points about some of the discussion being valuable.

The other part of it is that I have no real desire to serve folks that hunt deals as a side job to profit from. I mean, power to those fellas... but the act of it is foreign to me. And my initial thought is to weed those guys out, but that's a dangerous game as you could end up weeding out the folks that posts the best deals.

Then again, if a guy is a couponer to that degree is he really posting deals?

****

Like I said, my only real goals with this section are simple:

1. Make some dough.
2. Provide a place where members can help other members find decent deals.

It shouldn't be that hard... But I think it is simply because I'm not in this super aggressive couponer world. I don't know much about it, so how could I possibly do a good job of serving it.

Maybe I need some help.
 

thertel

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...Cleaning up the threads monthly doesn’t accomplish anything other than making the thread less pages in length. Is it a regular complaint that they’re too long?...

The threads hit a point where you can no longer "view all" and search through the thread effectively, this leads to a good bit of the duplication of deals in certain threads. Even if only done quarterly, it would help.
 

PureLeaf

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All of the things you cited as the most common complaints sound pretty frivolous and childish (the people reporting). Anyone wasting their time to report such pissant stuff should be ignored, maybe a warning of possible suspension for time wasting reports.

If anyone is doing illegal things that might get you or the forum in trouble, warn them to stop immediately, 2nd time ban them.
 

Hexen

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The threads hit a point where you can no longer "view all" and search through the thread effectively, this leads to a good bit of the duplication of deals in certain threads. Even if only done quarterly, it would help.

That's what "Search this thread" is for. :)

Whatever you do, please don't delete older posts. They are often useful for later reference.


I agree with the following quotes:
thertel said:
... The discussion in the deal threads is mostly fine. It is mostly relevant to the deals / retailer. ...
61scout80 said:
This area can't exist without the some chat, so trying to limit it to only deals will always fail, no matter how hard you try.
Bzrollin said:
Isn’t this a discussion board? Kinda goes against that to say you can’t have a discussion about a deal, no? Haha. I think the only deals posts way kind of caters to the flippers ...
 

InDaRed2

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Like I said, my only real goals with this section are simple:

1. Make some dough.

So you want to make money but don't want others to? :headscrat

Kind of a double standard there don't you think?
 
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Ryan

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So you want to make money but don't want others to? :headscrat

Kind of a double standard there don't you think?

I don't allow affiliate links simply because I use viglinks to affiliate every link on the site... It's one of the ways I make a living.

To me, that's not a double standard at all. I mean, this is my forum.

I guess if anyone has an issue with that, they should probably post their deals someplace else.
 

thertel

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I don't allow affiliate links simply because I use viglinks to affiliate every link on the site... It's one of the ways I make a living.

To me, that's not a double standard at all. I mean, this is my forum.

I guess if anyone has an issue with that, they should probably post their deals someplace else.

Well now I feel like an ***, I turned off viglinks not knowing that's what they do. Off to figure out how to turn them on.
 

chadman117

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Here are some typical complaints:

- That guy bought all the available units, is now flaunting it on the forum, and only did it for profit.

Truth be told, it's not possible to stop this, and I really don't think there's a point in attempting to do so. I could purchase 5 <insert tool or item> and justify I need one for each of my 5 houses, or that I need backups, or, or, or. Bottom line, it's sour grapes from the complainers.

- That guy called me an ******* because I disagreed with the morale standard in which he got that deal.

Assuming you mean "moral" here. This is simply bickering that should be ignored, you'll never win these arguments.

- That guy is posting "fake deals" with the direction of a "secret forum" in an effort to get the bulk of people to miss the "real deal."

This one doesn't make sense to me, most of the deal posts in the HD thread specifically show pictures of the clearance tags. I could say I bought 25 Bosch table saws, but without photo proof, who's going to believe me?

- That guy is discussing **** that isn't related to a deal of any kind and I'm getting annoyed by the notifications. I thought this was a deal forum?

More he said/she said ****...you'll never win.

- That guy is complaining about my discussion posts, but he never posts deals of any kind!

Why even bother responding to these types of complaints? It's akin to reporting the fact that someone doesn't like someone elses shirt color

****
It's all pretty silly stuff. The thing of it is, each instance takes time to read through the thread and then make judgements of who is in the wrong and who isn't. And sometimes I get super busy and don't have time to investigate thoroughly and end up making a mistake.

I try to alleviate this by restricting posts to DEALS ONLY and no discussion, but that didn't work worth a damned... and others had valid points about some of the discussion being valuable.

It's like asking someone what the best brand of oil or spark plugs are....you're going to get a thousand different responses and nobody is wrong or right. It's your forum, YOU need to make a decision based on what your goals are and tell people to either get on board or hit the road.

The other part of it is that I have no real desire to serve folks that hunt deals as a side job to profit from. I mean, power to those fellas... but the act of it is foreign to me. And my initial thought is to weed those guys out, but that's a dangerous game as you could end up weeding out the folks that posts the best deals.

Then again, if a guy is a couponer to that degree is he really posting deals?

It's impossible to separate profiteers from guys who need stuff for themselves. There are an untold number of lurkers who scoop up deals in their geographical area and never post a thing. So the question becomes, are you more worried about the folks who actually post about it? The moment you crack down, they'll just retreat to the shadows and never post again, but it doesn't solve the "problem" (although I would argue it's not a problem at all). Even the guys who resell stuff still sell less than what the average Joe can buy it at the store, what's wrong with that? A lot of folks simply don't have the time/interest/patience/etc. to hunt deals down, and that's perfectly fine (they can buy at a discount from the flippers), everybody wins. In full disclosure, I am what you call a "couponer" (not sure if that's supposed to be derogatory or not), and I am struggling to understand how that's a bad thing? I click your links, you make some affiliate income, and I make some money on the side by spending my free time scouring stores for deals. Additionally, the guys that buy from me on CL or Ebay are saving money over going to the store.
****
Like I said, my only real goals with this section are simple:

1. Make some dough.
2. Provide a place where members can help other members find decent deals.

It shouldn't be that hard... But I think it is simply because I'm not in this super aggressive couponer world. I don't know much about it, so how could I possibly do a good job of serving it.

Maybe I need some help.

Even with the current state of affairs, you are accomplishing both of your goals above. I'm not sure who can really help you, it just comes down to the fact that a decision must be made and you're the only one that can do that.
 

mrdtrx300

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Well said Chadman, If people were coming here when they actually need something, what would your retention rate be? My guess people enjoy the hunt and try to make a few bucks while doing so. My philosophy is when and if I need something I buy it. I'm not going to spend hundreds of hours reading threads to save a few bucks. Why not try and make peace and be an all inclusive group. Seems like that would drive traffic and potential revenue for your situation.
 

JazzBlueRT

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Messages
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Hey guys, I'm still not happy with the hot deals section. There just seems to be a lot of drama and fighting and in some cases, even illegalities. And it's all hard for me to keep up with simple because I'm not a coupon shopper at all.

In any case, the main goals for me are this:

1. Provide a medium for members to help other members find good deals.

2. Make revenue to help offset the costs of the forum through affiliate links.

Past those two things, I don't really have much direction and think that's part of the problem. I need help finding direction... So, here I am... asking for suggestions on how we can make this forum better.

Constructive criticism welcomed... so lets have it!

Rewrite all affiliate links to GJ affiliate links.
 

MercLSU

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Can you somehow restrict the ability for people to complain / give input to you to only paid members? I'm in the software industry and while the third party tools / libraries we use are a mix of open source / free and paid, I would never call the former and complain. I would typically offer very respectable feedback / requests if I was even allowed to, or move up to a paid / supported account status if deemed necessary.

This isn't to say that non-paying members can't or don't add value, but I think it's hard to appease people who complain about something they get for free. Most of the things you listed seem to be trivial in nature, at least in my opinion. And maybe I'm wrong, but I'd be willing to bet most of these complaints are from people who don't have skin in the game anyway.

I'm in that group of folks who enjoy free use of the forum, and to that end I've no complaints. How could I? If I see something I don't like, I just ignore it. I really enjoy your site and also like that you publicly solicit feedback. I don't like that you repetitively get complaints that sound like they're coming from my four year old.
 

Ole Slewfoot

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Freedom, CA
I think discussion pertaining to the item should be allowed.
I am happy to save 75% on a new drill, but if I get it home and it has 1/4 the power of the old one, I'd sure wish someone mentioned that.
 
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