retDAC
Well-known member
As it too often does.
Got interested in spline sockets and wrenches after reading about them in this forum. You guys should come with a warning like "Danger: Hazardous to Your Financial Health and Love Life." As if I had one.
Ran some searches. More than one because I didn't find links to some companies' products when I knew they made spline tools. Also got off on tangents looking at other tools.
Nieko tools appeared along with this thread link http://www.garagejournal.com/forum/showthread.php?t=5842&highlight=neiko
Some of the Neiko stuff looks good. Even Sears has it on their site, although that's not to be taken as a recommendation anymore. They merely reference other seller(s). A few on this board have actually had good luck with their Neiko tools. They didn't specify Neiko or Neiko Pro though.
Oh yes there are some reporting the Neiko stuff they bought looked good but wasn't when used. Hmm. Wonder if any of this was identical to known decent tools, yet made to lower standards?
So I wondered what the warranty is on Neiko and who backs it. Just look for "Neiko Tools USA" right? WRONG. All places selling the brand or reviews/redirects.
And here's where Curiosity Got the Better of Me. Why can't I find something that simple?
Kept looking and finally found this:
http://www.tool-sale.com/neiko-tools-i-13.html
I certainly don't believe the statement about "Neiko Tools USA" on tools not being intentionally misleading. The rest of it is interesting, at least to me - Mr. Infinite Curiosity. BTW, I am learning a lot reading this board and I thank you all.
Reportedly a "reseller chain" imports these tools. No single importer. If there is a warranty at all, it appears to be up to the particular importer/reseller you got the tool from. Also ran a search for Neiko Tools USA warranty. Several sellers mention either one year or lifetime. But who would back such?
Another example of these resellers is here
http://www.toolprice.com/c=i9pcgw9FRJ3AYJZvTWzGqLVc7/about_us.cgis
where it states "... We are a direct importer. By doing business on the internet, we can cut overhead to make these prices possible."
Other, related brands to watch out for: Neiko Pro Tools USA, AirCat Pneumatic (www.aircat.com - quiet airtools?), AirLuxe Pneumatic, Tooluxe, and Primax.
Primax is really amusing. How much lower could it be? Sadly a good point about "price conscious" shoppers though.
Since the Neiko Pro tools are made in Taiwan, I might try one which is identical to what I know to be a tool in another brand just to see for myself.
Yes I know most members here don't care about Neiko, but there might actually be a few folks who would benefit so that's why I went to the trouble to post this.
UPDATE 9 Sep 2013: In reading some old posts by (former?) member reversegear, I came across this: http://www.garagejournal.com/forum/showpost.php?p=128060&postcount=19.
Went to the website: http://www.ridgerocktools.com/web2/default.asp
Site was probably different when reversegear posted. Nowadays if you put 'warranty' in Keyword Search or click any of the tool categories, you get a screen requiring a "WHOLESALER LOGIN" which makes me suspect an ordinary retail customer still has to go back to whoever he bought a tool from for warranty purposes. I also expect Ridgerock Tools doesn't stock anything but merely gets royalties from sales of manufacturer stock shipped directly to wholesalers/retailers from the manufacturer. If so, nothing wrong with the latter, it just doesn't seem to me that Ridgerock is what I would consider a true importer to be. Also begs the question of what would Ridgerock do if a retail seller refused proper warranty service. Assuming of course a customer even knew of Ridgerock's existence.
Got interested in spline sockets and wrenches after reading about them in this forum. You guys should come with a warning like "Danger: Hazardous to Your Financial Health and Love Life." As if I had one.
Ran some searches. More than one because I didn't find links to some companies' products when I knew they made spline tools. Also got off on tangents looking at other tools.
Nieko tools appeared along with this thread link http://www.garagejournal.com/forum/showthread.php?t=5842&highlight=neiko
Some of the Neiko stuff looks good. Even Sears has it on their site, although that's not to be taken as a recommendation anymore. They merely reference other seller(s). A few on this board have actually had good luck with their Neiko tools. They didn't specify Neiko or Neiko Pro though.
Oh yes there are some reporting the Neiko stuff they bought looked good but wasn't when used. Hmm. Wonder if any of this was identical to known decent tools, yet made to lower standards?
So I wondered what the warranty is on Neiko and who backs it. Just look for "Neiko Tools USA" right? WRONG. All places selling the brand or reviews/redirects.
And here's where Curiosity Got the Better of Me. Why can't I find something that simple?
Kept looking and finally found this:
http://www.tool-sale.com/neiko-tools-i-13.html
I certainly don't believe the statement about "Neiko Tools USA" on tools not being intentionally misleading. The rest of it is interesting, at least to me - Mr. Infinite Curiosity. BTW, I am learning a lot reading this board and I thank you all.
Reportedly a "reseller chain" imports these tools. No single importer. If there is a warranty at all, it appears to be up to the particular importer/reseller you got the tool from. Also ran a search for Neiko Tools USA warranty. Several sellers mention either one year or lifetime. But who would back such?
Another example of these resellers is here
http://www.toolprice.com/c=i9pcgw9FRJ3AYJZvTWzGqLVc7/about_us.cgis
where it states "... We are a direct importer. By doing business on the internet, we can cut overhead to make these prices possible."
Other, related brands to watch out for: Neiko Pro Tools USA, AirCat Pneumatic (www.aircat.com - quiet airtools?), AirLuxe Pneumatic, Tooluxe, and Primax.
Primax is really amusing. How much lower could it be? Sadly a good point about "price conscious" shoppers though.
Since the Neiko Pro tools are made in Taiwan, I might try one which is identical to what I know to be a tool in another brand just to see for myself.
Yes I know most members here don't care about Neiko, but there might actually be a few folks who would benefit so that's why I went to the trouble to post this.
UPDATE 9 Sep 2013: In reading some old posts by (former?) member reversegear, I came across this: http://www.garagejournal.com/forum/showpost.php?p=128060&postcount=19.
Went to the website: http://www.ridgerocktools.com/web2/default.asp
Site was probably different when reversegear posted. Nowadays if you put 'warranty' in Keyword Search or click any of the tool categories, you get a screen requiring a "WHOLESALER LOGIN" which makes me suspect an ordinary retail customer still has to go back to whoever he bought a tool from for warranty purposes. I also expect Ridgerock Tools doesn't stock anything but merely gets royalties from sales of manufacturer stock shipped directly to wholesalers/retailers from the manufacturer. If so, nothing wrong with the latter, it just doesn't seem to me that Ridgerock is what I would consider a true importer to be. Also begs the question of what would Ridgerock do if a retail seller refused proper warranty service. Assuming of course a customer even knew of Ridgerock's existence.
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