Hello Randy,
If customers would just call our Tech Line at 1-800-321-9260 we could easily resolve these and any other issues. When calling this line, phones are answered by a live person who will quickly transfer your call to another live person (no recordings or buttons to push, as we do not use an automated attendant phone system). Our Instructions are well-illustrated and have a Troubleshooting Section. To take care of the problems that you forwarded:
a) Our cabinets have a a very narrow gasket on the side door to minimize this problem. If air is blown toward this area before opening the door, most of the stray abrasive will blow away and minimize any dropping on the floor.
b) For those who want a real neat shop, we have a side door deflector (Part No. 6120-25) that attaches to the inside of the door with a magnet ($19). Another option is a Cabinet Catch-All Tray that mounts outside and just below the door to catch anything else Part # 6120-01 - $23. You do not need both, but the Catch-All Tray is the best choice. Sorry we cannot include these with cabinets, due to our program of providing a Made in USA cabinet at the same price that we charged in 1982. Our cabinets are designed for automotive use and we invite comparison in quality as well as price. In most cases our cabinets are competitive with imported units, but imported units do not offer free technical advice via a Toll Free Line, as well as a strong possibility that nozzles and parts might not be available later. We stock everything for all Skat Blast Cabinets made since 1978 when company was founded and 99% of our parts orders leave the same day via UPS if ordered before 2 or 3 PM.
c) Cabinet should be loaded with about 50 # of abrasive (included with purchase). If less, pickup tube will be starved. If too much, or if abrasive or air supply is moist, abrasive will not feed properly. This is true with any cabinet made by anyone. We use a special double-tube type pickup tube that minimizes surging and sputtering (most cabinets do not have this feature). Pickup tube should be changed every year or two to provide the same blasting efficiency as when cabinet was new. Most users do not get around to this.
d) Abrasive should be changed on a regular basis to minimize problems. In addition, abrasive breaks down in the blasting process and is no longer as efficient as in the past.
If you have additional questions, suggest that you call our Tech Line and ask for Carmen Ferraro, who has worked for our company for about 25 years. He can provide whatever info is needed both before and after the sale.
Regards,
TP Tools
Customer Service
7075 State Rt 446
Canfield, OH 44406
1-800-321-9260
330-533-3384
Fax 330-533-2876
www.tptools.com
See your Skat Blast Cabinet being built at
www.skatblast.com