. Does NAPA still carry them, to see them in the store or are these NOS sets? How does the warrenty process work? Can I call in and they send me something or do I go to the store and they have replacements?
NAPA's vary from size and what they carry from region to region but if they do not carry a tool or tool set they can order it in for you in a day or two.
Thier business is aimed at suppling body/paint shops, fabs shops and repair shops so they cater to mainly automotive hard parts vs. tools crowd, but most keep a lot of tools on hand. As an LOL, when I bought the two crow foot sets last month I called ahead, but when I showed up the counter guy spent a good 10 minuites in the back looking for them thus telling me they stock a lot of stuff but if it's tools the rate they move things is much slower than car parts.
Again, check the current flyer and see what it lists but they carry the upgraded Gearwrench offerings, Irwin, Chicago Pneumatic, etc.
For warranty, I would bring the tool or whole set (if you bought it that way) with receipt and let them figure it out. I;ve been told some stores can get the single tool whiles others just give you a whole new set. It's that inconsistancy that is the only downside of the NAPA's I deal with.
Is the site being ridiculously flaky for anyone else?
"Flakey" as in the members being weirdo tool fanatics or "flakey" as in software /website issues?
For me the site is fine. As for the members.......what can I say...
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