314carpenter
Member
TRADE UP TO A HUSKY....WISCONSIN PARTICIPATING HOME DEPOT STORES ONLY are saying specifically "Bring in any Craftsman hand tool and replace it with a brand new Husky tool for free. Offer Valid Through 1/14/18." Applies to in stock items only. If the Craftsman hand tool has no exact Husky brand replacement, Home Depot will try to find a similar item from the available Husky brand inventory. One tool item exchange per store visit.
This offer is for new, used, working, broken, missing parts, Craftsman brand hand tools/sets. YMMV. This is unlike long past promotions where the tool needed to be broken.
I would like to start this tread by saying I have just learned of this by accident, but have confirmed with home depot customer service, as well as my 2 local home depot locations. I encourage you to inquire with your local Home Depot about this offer. AFAIK this is the first and only thread on the internet discussing this, so I expect a lot of feedback from all of you dedicated members. This could be a good debate about the future of the Craftsman, Husky, Sears, Home Depot, etc., brands. What could be the benefit to Home Depot to take in a working tool, and giving away a new one free? Brand loyalty? Pushing Craftsman out? Killing craftsman warranty by extinguishing the tool itself? Is it Possible that the Husky line will end soon, to be replaced with a lower warranty tool line?
Now I have not made any decision myself if I will actually trade in my made in USA Craftman tools I started off with as a mechanic back in the early 90's. I have replaced them as they wore/broke. I have bought and used SO, MAC, MATCO, Proto, S&K, Klien, GB, Greenlee Cresent, Dewalt, Milwaukee, Rigid, Stanley, Wiss, Midwest, Husky, Kobalt, well enough already, you get it. I believe any tool is only as good as it is manufactured/engineered. I also believe the warranty is only as good as the company that backs it, and then the replacement tools manufacture/engineering applies again. Truth be told, I do not believe that the next 90 years future will not allow for us to bring in one broken tool and get the exact same tool, just by walking in to a retail store and handing it over. Will warranties change, not exactly, but the owners of the warranties will eventually change, and the methods used for warranty claims will also change.
I would like to ask you, If you do decide to take part in this trade-in promotion, to offer the rest of us your reasoning for doing so. I can think of many good reasons to go for it, but I would like to know what you are thinking. First time I started a thread BTW.
EDIT: I have received more information from my local Home Depot manager.
According to him, this promotion is target area specific. In my area it covers at least 14 locations, all in the southeast of Wisconsin. This promotion is from corporate Home Depot, but not widely available AFAIK. You will need to contact your local store to inquire. Your best chances are in markets with Lowe's and Home Depot in direct competition.
The manager told me this..."This promotion is in direct response to Lowe's recent deal, together with Black And Decker, to sell the Craftsman tool brand at Lowe's. Home Depot would like the owners of Craftsman to appreciate the quality, warranty, value that is directly comparable to the Husky line. By trading in, you would be giving Home Depot the opportunity to gain your trust and hopefully a reputation will be built to rival the Craftsman and Lowe's name."
EDIT #2
"The promotion is for participating locations in Wisconsin only", and "This is the only market offering this", as a trial to "test interest in such offers" involving the Husky tool brand, and brand loyalty to the Craftsman brand. The corporate office HD rep that provided me this information was well aware of the fact that S B&D paid 900 million for the Craftsman brand, Lowe's was contracted to carry the brand, and this..."Check your information" the HD rep said, "It is possible that in the near we look forward to offering the Craftsman brand and/or the Husky brand, or other promotions such as this". To which I replied, are you saying that Lowe's does not have a contract with S B&D that would eliminate the ability of HD to carry the Craftsman tool brand, and it would be not many years before such a window would be open. To which the rep replied, "It is possible that HD could carry the Craftsman brand in the NEAR future, but I am not saying if or when such a thing may or may not happen, but that in the NEAR future HD looks forward to that possibility."
The offer itself is only for "pliers, wrenches, ratchets, hammers, sockets, plumbing, knives, utility blades." Also, "One tool item replaced per store visit."
This offer is for new, used, working, broken, missing parts, Craftsman brand hand tools/sets. YMMV. This is unlike long past promotions where the tool needed to be broken.
I would like to start this tread by saying I have just learned of this by accident, but have confirmed with home depot customer service, as well as my 2 local home depot locations. I encourage you to inquire with your local Home Depot about this offer. AFAIK this is the first and only thread on the internet discussing this, so I expect a lot of feedback from all of you dedicated members. This could be a good debate about the future of the Craftsman, Husky, Sears, Home Depot, etc., brands. What could be the benefit to Home Depot to take in a working tool, and giving away a new one free? Brand loyalty? Pushing Craftsman out? Killing craftsman warranty by extinguishing the tool itself? Is it Possible that the Husky line will end soon, to be replaced with a lower warranty tool line?
Now I have not made any decision myself if I will actually trade in my made in USA Craftman tools I started off with as a mechanic back in the early 90's. I have replaced them as they wore/broke. I have bought and used SO, MAC, MATCO, Proto, S&K, Klien, GB, Greenlee Cresent, Dewalt, Milwaukee, Rigid, Stanley, Wiss, Midwest, Husky, Kobalt, well enough already, you get it. I believe any tool is only as good as it is manufactured/engineered. I also believe the warranty is only as good as the company that backs it, and then the replacement tools manufacture/engineering applies again. Truth be told, I do not believe that the next 90 years future will not allow for us to bring in one broken tool and get the exact same tool, just by walking in to a retail store and handing it over. Will warranties change, not exactly, but the owners of the warranties will eventually change, and the methods used for warranty claims will also change.
I would like to ask you, If you do decide to take part in this trade-in promotion, to offer the rest of us your reasoning for doing so. I can think of many good reasons to go for it, but I would like to know what you are thinking. First time I started a thread BTW.
EDIT: I have received more information from my local Home Depot manager.
According to him, this promotion is target area specific. In my area it covers at least 14 locations, all in the southeast of Wisconsin. This promotion is from corporate Home Depot, but not widely available AFAIK. You will need to contact your local store to inquire. Your best chances are in markets with Lowe's and Home Depot in direct competition.
The manager told me this..."This promotion is in direct response to Lowe's recent deal, together with Black And Decker, to sell the Craftsman tool brand at Lowe's. Home Depot would like the owners of Craftsman to appreciate the quality, warranty, value that is directly comparable to the Husky line. By trading in, you would be giving Home Depot the opportunity to gain your trust and hopefully a reputation will be built to rival the Craftsman and Lowe's name."
EDIT #2
"The promotion is for participating locations in Wisconsin only", and "This is the only market offering this", as a trial to "test interest in such offers" involving the Husky tool brand, and brand loyalty to the Craftsman brand. The corporate office HD rep that provided me this information was well aware of the fact that S B&D paid 900 million for the Craftsman brand, Lowe's was contracted to carry the brand, and this..."Check your information" the HD rep said, "It is possible that in the near we look forward to offering the Craftsman brand and/or the Husky brand, or other promotions such as this". To which I replied, are you saying that Lowe's does not have a contract with S B&D that would eliminate the ability of HD to carry the Craftsman tool brand, and it would be not many years before such a window would be open. To which the rep replied, "It is possible that HD could carry the Craftsman brand in the NEAR future, but I am not saying if or when such a thing may or may not happen, but that in the NEAR future HD looks forward to that possibility."
The offer itself is only for "pliers, wrenches, ratchets, hammers, sockets, plumbing, knives, utility blades." Also, "One tool item replaced per store visit."
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