Anyone had any recent issues with Koken USA orders?

[SouthernIllinois]

I recently, as in last week, ordered a set of 1/4" SAE and Metric Grip-Nut sockets from Koken USA.

I ordered the SAE set one evening and the next morning decided to order the metric set as well so two separate orders.

After a few days I received an email confirming the metric set but I have yet to receive an email about the SAE order.

Additionally, I have yet to receive any shipping or tracking info after a week.

Tried calling - no answer.

Is this normal for Koken USA?

 

[rust in the eye]

I've bought Koken through Zoro only but have noticed long lead times. Not sure if Koken or Zoro but sometimes not a good choice if in a hurry.