i ordered a gearwrench 80550f set from cpooulets on the 25th and it was a overall great experience ordering from them and ill be ordering from them again for sure. since it was christmas day i figured shipping might be delayed so i waited a day or 2 and it still said it hasnt shipped out when i checked the order status, so on Wednesday i called around 9am and within 1 minute i was already on the phone with a person, and i was suprised to hear the guy talk with a thick southern drawl, i figured they out sourced their customer support so that was really nice. he asked for my order number and said they dont house that item in their warehouse and it comes directly from gearwrench and says it should be here by friday, and as soon as i got off the phone with him the brown truck was pulling in the driveway and dropped it off. it was packaged great and 0 dings or dents on the toolset or the box it was shipped, so good part on both ups and gearwrench. i totally recommend them to anyone that is thinking of ordering from them. anyone else have any good/bad experiences with cpo outlets?