You worded that much better than I didI went through a similar thing with Amazon recently. The item I bought was listed as new, but clearly was open box, missing parts and had some damage (cosmetic only, but regardless I paid for new). I created a claim through them, and they refunded me completely, and let me keep it.
It's quite possible yours would go the same way.
Also I've had good success with messaging them through the chat to initiate this. Just tell them the truth. You go the impact, it looked like this, but you need it and don't have a choice to use it now, but you still want your replacement.
No tax on your conscience, and you still get your new impact.
I went through a similar thing with Amazon recently. The item I bought was listed as new, but clearly was open box, missing parts and had some damage (cosmetic only, but regardless I paid for new). I created a claim through them, and they refunded me completely, and let me keep it.
It's quite possible yours would go the same way.
Also I've had good success with messaging them through the chat to initiate this. Just tell them the truth. You go the impact, it looked like this, but you need it and don't have a choice to use it now, but you still want your replacement.
No tax on your conscience, and you still get your new impact.
The fact that they have more than the standard 6/32 and 8/32 bolt cutter is a plus. Those also do a darned good job of crimping. If you have to do a bunch, you're gonna hate having the stripper behind the hinge. I have an almost 30 year old pair around here somewhere. Only used about three times.
I agree with you, and in this case I'd do the same, but it seems the poster wasnt comfortable with that, so I was giving him a way out.Honestly, this is the right thing to do. But I wouldn't waste my time doing it. Because it doesn't matter. This one is on Amazon, they should NOT have shipped this item, and I would not waste my time justifying this to them. They get tens of thousands of returns a day, and as long as you are a good customer, they don't question it. So I wouldn't waste my time.
Last year I got a package that I didn't order from another huge online retailer. I ordered something from them, got it, and then got another box the next day. It wasn't my stuff, but was addressed to me. Inside there was the invoice with the person it was supposed to be sent to. I called them and spent over an hour of my time trying to make it right. It was a TOTAL exercise in frustration trying to do the right thing. They refused to just send Fed Ex to pick it up. Said I had to print a label, etc. I have that capability, but I was like this is your screw up.... just have them pick it up. They insisted Fed Ex couldn't print a label. I said, I understand the driver can't, but don't tell me that they can't do it at the place where they load the trucks.... You come get it if you want it. So, I left it on my porch for 3-4 days and they never got it. I got sick of looking at it and printed a label. Next day there's the Fed Ex guy walking up with a label for it. This is what happens when you do the right thing. At least in my case.





Here's what's new now for me ...
First, a couple 'saw it here and had to have it' type things ...
- Koken 3762 Flexible Extension (ordered this mid-Sept after midorix posted theirs in this thread)
And a Capri Tools P12270 3pc Locking Universal Joint Set (That Fedwrench mentioned here).
And I have a small project coming up and a few things I'm going to need...
- Dewalt DCW600 20V cordless router (This thing's F'in awesome. I should have bought one years ago)
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I’ve been on a Knipex buying kick recently.
Great now I'm going to have to get a pair.These things are amazing! I have the 8” bolt cutters in my job box and they make cutting small bolts practically effortless.
I have a set of these and I have been super happy with them. I am trying to decide if I get another or go with the HF Daytona version.
Gedore makes some mini bolt cutters that look the same. Maybe worth a look. If they are the same as Knipex I couldn't tell you. I did get the Gedore brand when it was on sale for significantly less than Knipex.Great now I'm going to have to get a pair.


Hey, that Milwaukee thing is a locating jig! Neat!Husky 6 way screwdriver @ $4.97.
Milwaukee door lock hole saw kit. I had to replace a mortise lock in my back door. It finally failed at 84 years old.
Wouldn't they be wobbly compared to regular stands with four feet widely spaced out? Especially if the ground wasn't perfectly smooth.
Milwaukee door lock hole saw kit. I had to replace a mortise lock in my back door. It finally failed at 84 years old.
Wouldn't they be wobbly compared to regular stands with four feet widely spaced out? Especially if the ground wasn't perfectly smooth.

That's exactly what I think when I look at those, HF has a variant that looks much like those and I just don't feel comfortable wit the size of the base.Wouldn't they be wobbly compared to regular stands with four feet widely spaced out? Especially if the ground wasn't perfectly smooth.
Wouldn't they be wobbly compared to regular stands with four feet widely spaced out? Especially if the ground wasn't perfectly smooth.
Wow, I could have used that when I bought this house! Using the paper "template" I managed to cut the new hole (deadlock, front door) about 1/16 off, just enough so that I can use the handle lock, and close the door securely against the weatherstrip, or use the deadbolt (without the handle bolt catching in its hole, and without a great weather seal), but not both. Thankfully, I did a better job with the other two doors, LOL...
I was wondering the same thing.
Mike
That's exactly what I think when I look at those, HF has a variant that looks much like those and I just don't feel comfortable wit the size of the base.
Do you like your bosch tracksaw?
I considered that. After reading lots of reviews, and knowing I'll be using them on my driveway and garage floor, I feel confident.Wouldn't they be wobbly compared to regular stands with four feet widely spaced out? Especially if the ground wasn't perfectly smooth.
I love it!!! I wish I'd bought it years ago. I also have a router attachment for the rails and that works superbly. A close friend has a Festool set up and another has a Makita rig. I've used them all and I think the Bosch connection (2 rails) is easier to align and use.Do you like your bosch tracksaw?
No, at least on a flat surface. I don't do jack stands of any kind if it's not a flat surface though. If I had to choose something, I'd go with the Esco tripod-style with the big, round, flat feet.Wouldn't they be wobbly compared to regular stands with four feet widely spaced out? Especially if the ground wasn't perfectly smooth.
No, at least on a flat surface. I don't do jack stands of any kind if it's not a flat surface though. If I had to choose something, I'd go with the Esco tripod-style with the big, round, flat feet.
I have a set of the Daytona "stick" style stands that are pretty much for travel - light/etc. but they're really stable.I bought a pair of those aluminum-based jackstands years ago (they had round bases then) and they always kinda creeped me out.)
I do have some sets of ESCOS and love them. There are regular, with the rubbery flat top, and now, slightly shorty with the rubbery flat top -- and if you hunt the part numbering system, model 10498K gets you a post with rubbery flat top, and a post with saddle/frame rail holder top.
These are my current faves for my lowish unibody cars. For body-on-frame dinosaur beasts, I now have a set of US Jack jackstands that are very well made, made in America, priced accordingly. Alas, they are danged large. In fact, I probably only use them on the Durango because the Econoline has only so much ceiling height above it.





