I agree with HF being the new craftsman, but IMO Icon inherently can never meet the niche of the "real" tool trucks.
Icon doesn't have trucks, a defining feature of the business model. Icon doesn't make storage and tooling solutions of aerospace or the military or industry - all big in the snap on portfolio of features along with USA origins for government contracts that specify. Of course the MSRP is never going to allow trucks for anything from HF, which always makes me sigh when people tell me they want a HF truck. But their physical store presence is impressive and sort of covers them IMO in a way that the trucks cannot. Multiple stores means more inventory, whereas the truck franchisee has but a single inventory path. IDK how often HF back orders, but it can happen a lot on trucks along with drivers having reached credit maxes from the brand. HF owning the stores and constantly distributing inventory in multiple locations should help prevent shocks to the system.
I've said many times, I don't understand Icon. Regular Pittsburgh Pro does well enough for most peoples uses, I use some of their impact stuff. Icon offers a product that looks sort of like snap on, that's 50% of the selling point, it's all over their own literature. Aside from the ratcheting wrenches, and semi deep sockets available locally, that's most of what is talked about on here - Taiwanese socket sets, of good quality mind you, which are made to look like snap on. I don't understand why that's a feature. But it's certainly nice to have a better option for people in store over the legit duds, like the chrome Pittsburgh Pro extensions which sort of ****.
I think HF meets the craftsman standard because of variety. Yes at sears you could buy bed sheets and a battery charger 60 years ago. But in 2025 HF seems to have a large percentage of tooling options. Sure they don't cover as many raw materials and add ons as someone like Lowes who will sell you tile, and mortar tubs, and tools. But the local HF sure has a TON of options for a lot of different needs. I can't think of another regionally operating business with their variety for so many different areas. We focus a LOT on hand tools on GJ, but harbor freight will sell you an engine hoist, an air compressor, ramps to load an ATV, straps to strap it down, a tire for your wheelbarrow, etc. It's quite impressive.