Blarf -Hey man, If you have a problem with a company, contact the company or the individual through the company.
A.) She's not a newb or other low-level employee.
B.) She uses that Facebook account as part of her job (check out her wall, where she uses one of her $$$ creations the Craftsman facebook app —*@#$because Craftsman needs an app not better tools LOL).
C.) LinkedIn is a professional tool.
D.) The e-mail address I guessed at /is/ a corporate e-mail address.
E.) She's the *head of the brand*. If the direction the brand is going in is not aligned with her personal interests, SHE is doing something wrong.
And, quite frankly, if you're doing something you find distasteful at work it's probably time to find a new job. Or did this become pity an exec that's running Sears into the ground day?
Edit: And, please, enough with the sympathy for these poor executives at Sears. Why is okay to blame the consumers for buying cheap Chinese tools that are made to higher standards than the Sears garbage, but it's not okay to blame the executives making the decisions to sign off on doing business that way? Quite frankly, if I were married and that person was making decisions like this (making half-assed marketing things like a Facebook app over investing in making quality tools), I wouldn't approve of it and I probably wouldn't be married to that person in the first place.
Here's the circle jerk press release Sears put out congratulating Kris:
http://www.craftsman.com/news-diy-playground/nb-120000000195401
How much of a bonus do you think she got for:
* Creating the ultimate trophy case with a Hall of Fame baseball player
* Racing a major league soccer player on Craftsman's Turn Tight™ Tractor
We're not talking about a clerk that's already miserable. We're talking about someone likely sucking down six figures to come up with some marketing stunt while moving production overseas and gutting middle-class jobs.