jensputzier, what technically, is the Hazet warranty? I couldn't find it on their website and USA based Hazet dealers are saying 6 months... what is it really?
Can you explain the Germany warranty viewpoint; compared the "lifetime" that we experience here in the USA? Obviously, two cultural differences.... let us know what the German view is.
There are practically two German (or actually European) types of warranty.
The first one is ruled by law. If a dealer sells something new to a consumer there is a two year warranty (repair, replacement or money back, too difficult rules to explain in a short post). The warranty covers all faults that the item had at that time when it was purchased. This do not have to be technical or material problems, but can also be wrong descriptions and so on. This warranty is legally binding between the dealer and the customer.
Main problem is that in the first 6 month is is presumed that the fault was there when the time was sold and the mfg has to prove otherwise. In the 18 months following that the customer has to prove it. Now since you as a customer can hardly prove that something was already broken when you bought it, this practically reduces the warranty to 6 months.
The second warranty is whatever the dealer or manufactures warrants. This can be nothing to anything and this is defined by the company or individual that gives out the warranty. This warranty is legally binding between the one who gives the warranty (in most cases the manufacturer) and the customer.
Both warranties can be valid at the same time and can differ from each other.
To get down to the broken socket:
If you are a European individual (not professional or company) customer and buy this HAZET socket from me and it breaks within the first six months you can:
a) Within the first warranty stated above return it to me and get a repair (obviously not possible here), a refund or a replacement (your choice) from me. You pay the return postage to me.
b) ship it to Hazet as the issuer of the second warranty and get a replacement or repair (obviously not possible here) from them. You pay the return postage to them.
Since these warranties collide with each other, you need to decide first what you want and then act.
As far as Hazet is concerned they give as far as I know a lifetime warranty against material defects, but not abuse.