Does anybody here own and use the Power Probe III?

[78 bronco]

Whatever

No your in the wrong. I bought one off amazon and knew nothing about them not honoring their warranty because of it. He came here with the if you want to call it political ****. They have a crappy company policy and hide it. Notice he has not been back on seince being called on it, nice. I would not have bought one if I had seen this before. Stand behind your product not select sellers with a unknown cop out.

 

[Danglerb]

They do stand behind their warranty, just not the sales date from non authorized dealers.

That said, do we know of any problems with warranty?

The only part I know of that seems to fail is the switch, and that is now cheap and easy to replace.

My guess is that Power Probe would very much like to become a regular item for truck brands, and that means tightening up distribution to discounters.

My view is that this is a tool, judge it like any other tool, either it makes you money or it doesn't.

Another guess, some internal part like a circuit board has a date code if not a serial number.

 

[MrMark]

The problem is how is one is to know if purchasing from an authorized dealer without going through a bunch of extra work.

When I buy something from a legitimate retailer - LIKE AMAZON - I expect it to have whatever warranty is stated on the product.

This having to investigate if a retailer is an "authorized" distributor is the sign of a poor company and deceptive practices.

All these people supporting this type of business practice tell me the last time you investigated whether a product you purchased from an established retailer was "authorized?"

That said, I could care less. It's a glorified test light with a fused jumper option. Handy, sure, but essential? Hardly. Plus, it is dangerous in the wrong hands which is most of the hands it will be in, unfortunately, and this includes the so-called "pro's".

 

[TIPPLE]

No your in the wrong. I bought one off amazon and knew nothing about them not honoring their warranty because of it. He came here with the if you want to call it political ****. They have a crappy company policy and hide it. Notice he has not been back on seince being called on it, nice. I would not have bought one if I had seen this before. Stand behind your product not select sellers with a unknown cop out.

alrighty, first i didnt come here to start anything. if you have any questions about the tool i will be happy to answer them. someone said we only go by the date marked on the tool, that is not true, if there is no recept then we do because that is the only way to tell how old it really is. if the date shows 9-2008 and the recept shows 2011 then there will be a warranty, no questions asked. about the "online warranty", i was simply stating a fact and giving people the heads up about it. i dont make the rules i just go by them, i am not here to talk about weather the company is right or wrong the way they to things but to answer any questions people may have about them. thats it.

 

[MrMark]

where's the date marked, once again?

 

[richfinn]

No your in the wrong. I bought one off amazon and knew nothing about them not honoring their warranty because of it. He came here with the if you want to call it political ****. They have a crappy company policy and hide it. Notice he has not been back on seince being called on it, nice. I would not have bought one if I had seen this before. Stand behind your product not select sellers with a unknown cop out.

3 posts in and your starting with a "consumer rights" rant, get a life.

 

[trboxman]

Here is the warranty statement from Amazon's listing of the PowerProbe III

Warranty
Power Probe products undergo a strict quality control inspection for workmanship, function, and safety before leaving the factory. All Power Probe products carry a one-year limited warranty from the date of purchase, applicable to the original owner, to be free of defects in parts and workmanship.

http://www.amazon.com/gp/product/B000KPU8MK/?tag=atomicindus08-20

Can anyone confirm if this is the complete statement of warranty?

 

[trboxman]

Here is a statement of warranty from PowerProbe's own site:

Return Instructions
Power Probe Warranty
Power Probe products undergo a strict quality control inspection for workmanship, function, and safety before leaving the factory. From the date of purchase, we will warranty/repair Power Probe products for one (1) year against defects in parts and workmanship. All repairs due to misuse will be charged a fee not to exceed the cost of the tool. All warranty units must be accompanied by a copy of the original sales receipt. If your unit is out of warranty or you do not have a sales receipt there might be a nominal fee. Repaired items are normally shipped the day after receipt, unless we have to call you for payment of an out of warranty repair.

http://www.powerprobe.com/powerprobe/warranty.php

 

[78 bronco]

3 posts in and your starting with a "consumer rights" rant, get a life.

No its called common scence. And post counts mean nothing.

 

[Golfer]

Here is a statement of warranty from PowerProbe's own site:


Quote:
Return Instructions
Power Probe Warranty
Power Probe products undergo a strict quality control inspection for workmanship, function, and safety before leaving the factory. From the date of purchase, we will warranty/repair Power Probe products for one (1) year against defects in parts and workmanship. All repairs due to misuse will be charged a fee not to exceed the cost of the tool. All warranty units must be accompanied by a copy of the original sales receipt. If your unit is out of warranty or you do not have a sales receipt there might be a nominal fee. Repaired items are normally shipped the day after receipt, unless we have to call you for payment of an out of warranty repair.

PS - none of the above applies if you were suckered into paying less than MSRP at amazon.com

http://www.powerprobe.com/powerprobe/warranty.php

Fixed

 

[Danglerb]

We often get into a discussion of warranty as stated, and warranty as practiced. So far it doesn't look like there is a problem in practice regardless of where its purchased.

 

[richfinn]

No its called common scence. And post counts mean nothing.

Its "common sense" BTW, but well done for trying

 

[kythri]

Its "common sense" BTW, but well done for trying

Wow, your only argument is calling him out for a spelling error?

Well done for trying.

 

[richfinn]

Wow, your only argument is calling him out for a spelling error?

Well done for trying.

There is no argument as far as I,m aware. He told me I was wrong (in his opinion) and I corrected him when he was wrong (in my opinion).

Whats it got to do with you?

 

[kythri]

There is no argument as far as I,m aware. He told me I was wrong (in his opinion) and I corrected him when he was wrong (in my opinion).

Whats it got to do with you?

Since you're going to call people out on spelling, then learn to use punctuation.

Again, "well done for trying."

 

[trboxman]

A person would need to decide how much a 1 year warranty is worth to them. The only local "authorized" supplier I could purchase from charges $171+tax. Amazon charges $92 and free shipping via Amazon Prime, I'd have to pay taxes since I'm in WA. $79 is a bit steep for a 1 year warranty....heck I'd even bet that their repair costs on an unwarrantied item would be less than $79 so you'd still come out ahead vs. getting raped by an "authorized" dealer.

Even at $92 no one is losing money, you just save $70+ by cutting the "authorized" middle man out of the transaction.

 

[kythri]

You know, we've heard an excuse of how Amazon themselves acquire the product so cheaply.

What about the other tool sellers, such as:

ToolFetch
eToolDirect
National Tool Warehouse
Tool Source
Wesco Tools
Toolman's World
StockWiseAuto

Those are just the ones on Amazon Marketplace. If you Google, there are a number of other sellers offering the product for significantly less than the reported truck price.

That really does beg the question "Are all of these folks unauthorized dealers?", since the insinuation made was that only the tool trucks are the authorized dealers.

Where are these scores of dealers getting their product?

 

[richfinn]

Since you're going to call people out on spelling, then learn to use punctuation.

Again, "well done for trying."

Keep trying numb nuts, it will take more than you,ve got to rile me

 

[Tunger]

Wow, a nice little thread inquiring about the usefulness of a tool somehow became a rant about business practices, and a ******* match all at the same time. Just another day on the forums...

 

[Toolhorder]

That said, I could care less. It's a glorified test light with a fused jumper option. Handy, sure, but essential? Hardly. Plus, it is dangerous in the wrong hands which is most of the hands it will be in, unfortunately, and this includes the so-called "pro's".

Do you have one? I do and I'm a professional tech and I have made plenty of money with mine. Have I ever hurt a circuit using it? NEVER. Nobody in my shop has either and plenty of guys have them. It's by far the most used electrical tool in the shop. It's a go to item for me almost completely replacing my DVOM. In fact the DVOM I use mostly for checking resistance if I need to. It's hardly a glorified test light anymore.

 

[MrMark]

Yep, I have one. It's a test light with a jumper and a light and a rudimentary low input impedance volt meter. Too much "professional" this, professional that, yada yada yada, for me. I use mine professionally too. That means I use it.

 

[SantaAna12]

"Until you put power or ground to the circuit, the powerprobe has such a high impedance that it has no net effect on the circuit."

Nailed that chicken!

 

[redwrench60]

I haven't seen fit to buy one of these yet and have no plans to. I've made it this far without one.........or is ignorance bliss? Tell me how it could change my life.

 

[Toolhorder]

Yep, I have one. It's a test light with a jumper and a light and a rudimentary low input impedance volt meter. Too much "professional" this, professional that, yada yada yada, for me. I use mine professionally too. That means I use it.

I think professionally means you make a living with it. Why do you get so defensive about that word?

 

[Toolhorder]

I haven't seen fit to buy one of these yet and have no plans to. I've made it this far without one.........or is ignorance bliss? Tell me how it could change my life.

It's fast

Eliminates the need for a jumper wire to ground or power for testing circuits or parts

Has a built in light

I'm sure there is more I'm not thinking of right now.


If you are just a DYI weekend warrior you may not see the need but for guys diagnosing electrical gremlins daily it's nice to have.